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Mercure Welcome Melbourne

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4,113 Reviews from our TripAdvisor Community

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Showing 3,908: English reviews
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Melbourne, Australia
Reviewed today NEWvia mobile

Welcoming, friendly, comfortable and value for money. We stayed overnight whilst soaking in the 2017 Comedy Festival vibe. The Louden Kitchen & Grill served a wonderful, tasty and affordable dinner and provided a sumptuous buffet breakfast full of variety. Central to all the wonderful delights that Melbourne has to offer. Highly recommend and will definitely stay again.

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Helpful?
Thank AandKKerney
Sydney, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I stayed here during the week with my friend for 2 nights. The price for this place was really good and we were very happy overall with our stay. We were on a road trip so were driving in and parking the car. The hotel is down a one way lane, but if you turn into the driveway of the...

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Thank picnic4
About Hotel's Favourite Review
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear picnic4, Thank you for your detailed review after your recent stay with us. I am sure that other travelers would really appreciate your informative feedback. So happy to read that you made the most of our fantastic location and we look forward to welcoming you back in the near future. Sincerely, Alex Mihardja Operational Project Manager

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Reviewed yesterday NEW

Stayed here for a week, ninth floor. Room was on the small side, but did the job. Shower was awesome, plenty of pressure!Found staff very helpful. Location is good, opposite a huge mall, just down from Chinatown. Breakfast in the restaurant was good, found the Cacoon Bar great foe happy hour (5-7pm) and meals. Would look at staying here again

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Thank Michael A
Melbourne, Australia
Reviewed yesterday NEW

Once again had to book this property at short notice. Good service all around and can't speak highly enough of the excellent location in the middle of the city. Attached bar is a quiet place to relax.

Review collected in partnership with Accorhotels.com
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Thank Graham S
Perth, Australia
Reviewed yesterday NEW

This is an excellent location (cnr Little Burke and Swanston Streets) for a visit to Melbourne - handy for theatres, bars and restaurants. Trams run regularly along Burke Street for easy transport to other areas of the city and to and from Southern Cross Station and airport shuttle. My only negative comment about this and other hotels is the bedding...

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Thank mherley2016
Barossa Valley, Australia
Reviewed yesterday NEW

Review collected in partnership with Accorhotels.com
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Thank Sally C
Perth, Australia
Reviewed 5 days ago NEW

We have stayed here previously in 2013 and 2015. We visited Melbourne for Round 4 of the AFL 2017 season and found the central location perfect. As always the reception staff were friendly. As Accor members, we had free wifi and a welcome drink each. We arrived around 7am and left our luggage at the hotel and went off for...

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Thank Skyecougar
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Skyecougar, Thank you very much for your review after your recent stay with us. Your feedback is extremely valuable to us and rest assured that I have personally addressed them to our relevant Department Heads for their urgent attention. We look forward to welcoming you back on your next Melbourne trip. Sincerely, Alex Mihardja Operational Project Manager

gold coast
Reviewed 5 days ago NEW

Great value...not luxurious,but comfy...Bathroom renovated and the room quite spacious for the price ,AND in the heart of the CBD....I have stayed here before and will stay again...200 words,,Are you kidding me....Bought my own jug for $9 as present one very small..Also bought a powerboard,,Not many points...Now you wished I had stopped when I wanted to....I will be back.if I...

Review collected in partnership with Accorhotels.com
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Thank manikatobob
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear manikatobob, Thank you for your feedback. Appreciate your continuous patronage, apologies that we didn't tick all the boxes. We can certainly organize a power board for you in the future. We look forward to welcoming you back in the near future. Sincerely, Alex Mihardja Operational Project Manager

Fullerton, California
Reviewed 5 days ago NEWvia mobile

The nice lobby is a surprise off the crowded downtown streets! In contrast, the room and bathroom were not only incredibly small, but there was mold on the ceiling of our bathroom and the carpets felt very dirty. Pros: -Central downtown location with convenient trolley stops -Prime spot if you love Asian food -Comfortable bed and pillows -Shopping across the...

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Thank Jessica L
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Jessica L, Thank you for your recent patronage. I am sorry to read that we did not tick all the boxes during your stay. In regards to our Concierge, sometimes they do go places to run errands for our guests, if you come and see our receptionist, they should be able to track our "We Know Melbourne" team for...

Leeds, United Kingdom
Reviewed 5 days ago NEW

Stayed here for one night after arriving in Aus from the UK so was pretty tired! The staff did their best to check me in early which was appreciated, the room was slightly outdated and a bit dingy but I was only there to sleep so it did its job, and the bathroom was really nice. All in all very...

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Helpful?
Thank Morag2201
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Morag2201, Thank you for your review. We're pleased to see you enjoyed the convenient location of the hotel and that we were able to assist you with an earlier check-in. We hope to welcoming you back in the future. Sincerely, Alex Mihardja Operational Project Manager

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Conference Facilities
Official Description (provided by the hotel)
Surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants, the 3.5-star Mercure Welcome Melbourne hotel is located in the very heart of Melbourne's CBD and offers guest affordable budget accommodation and a base from which to explore all the attractions and events in Melbourne. Shopping meccas like Emporium Melbourne, Bourke Street Mall and H&M are right on the doorstep of the Mercure Welcome Melbourne hotel, plus other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. Guests can conveniently also take advantage of the free CBD tram service, with a tram stop just metres from the entrance. ... more   less 

Additional Information about Mercure Welcome Melbourne

Address: 265 Little Bourke St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $112 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Welcome Melbourne 3*
Number of rooms: 330
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotwire, ACCOR, Cheap Tickets, Hotels.com, Agoda, Travelocity, TripOnline SA, getaroom.com and Evoline ltd so you can book your Mercure Welcome Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Welcome Melbourne Hotel Melbourne
Accor Welcome Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Welcome Melbourne staff and other travellers.
24 questions
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Questions? Get answers from Mercure Welcome Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was quiet and reasonably spacious (5th floor)”
mherley2016, 23 Apr 2017 | Read review
“Pick a room away from the lifts and not a connecting room as walls are very thin.”
Skyecougar, 19 Apr 2017 | Read review
“City view higher floor rooms are excellent”
  • Room 1233
  • Room 1233
Abeer71, 19 Apr 2017 | Read review
“Best tip for a good room is choose a different hotel.”
chrishQ5369VU, 10 Apr 2017 | Read review
“Our room faced the street and no street noise evident”
BLIZZ-WHIZZ, 9 Apr 2017 | Read review
5 of 5