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Pullman Melbourne Albert Park

Overview
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65 Queens Rd, Melbourne, Victoria 3004 Australia See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
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Offers from Pullman Melbourne Albert Park
Special Offer:UP TO 30% - EARLY BOOKING
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About
Description
Pullman Melbourne Albert Park is located opposite Albert Park Lake, just minutes from Melbourne’s CBD and St Kilda’s beaches. The hotel offers 379 spacious guest rooms featuring LCD TV's, on demand movies, More satellite television and internet access, in-room safe, iron and ironing board, mini-bar as well as tea & coffee making facilities. The hotel also features a gymnasium, indoor pool, spa and sauna as well as three dining outlets. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Style
Best Value
,
Romantic
,
Family
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Contact Information
Hotel Style
Best Value
,
Romantic
,
Family
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
169
Price range
US$104 - US$192 (Based on Average Rates for a Standard Room)
Formerly known as
The Sebel
Also Known As
The Sebel & Citigate Albert Park Melbourne Hotel Melbourne
,
The Sebel And Citigate Albert Park Melbourne
,
Sebel Albert Park Hotel Melbourne
Location
Australia > Victoria > Melbourne
Nearby
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Nearby AttractionsSee all 1,385 nearby attractions
F1 - Australian Grand Prix
53 reviews
.73 km away
Albert Park Lake
51 reviews
.81 km away
Grattan Gardens
16 reviews
1.16 km away
Windsor Siding
8 reviews
1.08 km away
Reviews & more
1,557Reviews
495Photos
9Q+A
100Room tips
Traveller rating
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  • English
Show reviews that mention
This hotel is tired and not up to the usual Pullman standard. The staff are poorly trained and I had a bad experience throughout. Deapite chefking in onlinenthe feint desk process waa terrible qnd two different people tried to arrange the two rooms booked. One was booked as a twi
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Review collected in partnership with Accorhotels.com
Response from PullmanMercureAP, Guest Relations Manager at Pullman Melbourne Albert Park
Responded yesterday
Good morning JFS0870, Thank you for providing feedback, our apologies for what appears to be a poor stay. If it would be possible to know the details behind your stay that would be extremely helpful so I may investigate immediately and get back to you. Kind regards, David Blaxley Hotel Operations Manager david.blaxley@accor.com
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A colleague and I attended the IPATA conference in September. We were a little disappointed at the lack of staffing for the event. It was difficult at times to find someone for assistance. Luckily you have a great Front Desk team that made up for the poor service upstairs. Nicola
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Response from PullmanMercureAP, Guest Relations Manager at Pullman Melbourne Albert Park
Responded 1 week ago
Good morning PamperedPooch21, Thank you for an amazing review & for highlighting some of the SUPERSTARS in our team, this has already been shared with them & I'll personally be thanking Juliette not only for her service but for not taking the role offered to her :-) We are incredibly lucky to have happy & helpful team members with us that love their job, I will however be discussing your feedback in its entirety with our C&E department to establish what happened ensuring that they do not re-occur. Thank you again & we hope to see you again soon, David Blaxey Hotel Operations Manager
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Great location across from the lake and easy walking distance to restaurants as well as trams to CBD. Feels like you are at an isolated retreat; quiet and relaxing but convenient location. Hotel had decent food and bar also.
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Response from PullmanMercureAP, Guest Relations Manager at Pullman Melbourne Albert Park
Responded 2 weeks ago
Hello Frances, Many thanks for sharing your recent experience, we do appreciate it.. We very much value your feedback and delighted you had a wonderful stay. The team and I hope to welcome you back soon. Kind regards, David Blaxley Hotel Operations Manager
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Stayed here for a business trip. For business its fine. The convention rooms were large and well suited. The best part about this hotel is the buffet breakfast. And it is actually exceptional. There is so much choice and ota delicious.However the hotel room was outdated and not u
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Response from PullmanMercureAP, Guest Relations Manager at Pullman Melbourne Albert Park
Responded 2 weeks ago
Good afternoon Lauren, Firstly, thank you for recently attending a function at our property & for providing us with with useful feedback on various aspects of your stay. These are extremely helpful as they'll assist us in re-focusing our teams to provide a greater service for our guests in the future. Our apologies for the incorrect charges that you incurred, I'll be personally be discussing this with my front office team as to the correct way to approach this. Thank you for bringing this to my attention, David Blaxley Hotel Operations Manager
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As a business traveller I find the Pullman/Mercure simply the best for location ambience and incredible staff.

Platinum status allows me to enjoy the Executive Lounge and the staff - beautiful Barsha from Finland and Kathy the effervescent wife of the pastor are simply sensatio
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Response from PullmanMercureAP, General Manager at Pullman Melbourne Albert Park
Responded 2 weeks ago
Good morning PJ2727, We are all very pleased that you are enjoying your stays with us, in particular Barsha & Kathy (you've made their day). We look forward to seeing you again soon! David Blaxley Hotel Operations Manager
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Hot Air Ballons with Melbourne CBD in background
Previous
We are thinking about booking an executive room. What is the executive lounge like and what is on offer there?
We stayed on the executive floor with access to the lounge - it's a bit small but has drinks and canapes between 5-8pm. It's nice, but I wouldn't pay a lot more for it.
1 vote
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Just wish to confirm if there Is laundry/iron board as well as a gym?
There is an iron and ironing board in each room; and a gym onsite. I don’t think they have a laundry as they offer laundry service at an extra fee.
1 vote
Do you have any rooms September 28 to 30 because we want to stay in the same hotel as the Adelaide crows football team
Dear Darryl Z, Please contact the hotel directly to speak with our Reservations team. Kind regards, Mr David Alexander Director of Food & Beverage
0 votes
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What type of Cots do you use as we are traveling with a New baby ?
Dear Sam T, Thank you kindly for your question. We certainly have cots available and your requirements can be discussed at the time of making a booking. Kind regards, Mr Llewellyn Wyeth General Manager
0 votes
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Do you offer interconnecting rooms for family's?
Dear v919, Thank you for your enquiry. Yes, we do have some interconnecting rooms. Our friendly Reservations Team will be able to assist when you make your booking. Kind regards, Mr Llewellyn Wyeth General Manager
0 votes
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Previous
12
"Get a lake view room if you can"
"Views over Albert Lake are wonderful. Higher floors are quieter."
"Choose a room with a view of the Park."
"Get a room away from the central foyer void, as it can be noisy"
"Go for a deal with the buffet breakfast. Good selection and will keep you going all day."
Previous
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