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Grand Hyatt Melbourne

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#20 of 157 Hotels in Melbourne
Certificate of Excellence
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Grand Hyatt Melbourne
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3,652 Reviews from our TripAdvisor Community

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Showing 3,559: English reviews
Los Angeles, California
Reviewed 2 days ago NEW

We were greeted by the bellman who also helped us with the car seat and the luggage. Front desk agent recognized our diamond status and upgraded us to a corner room. Proactively extended the check to 4 pm. As a dimaond member we had access to the lounge for breakfast and hor d'oeuvres. Breakfast was sub par. Standard continental options...

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Thank 1sapan
Canberra, Australia
Reviewed 2 days ago NEW

A real pleasure to visit and a fantastic experience! Great location close to everything that you need. The employees were all really friendly and efficient. A true 5 star experience! You will certainly see me soon again.

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Thank etiennemaritz2
Melbourne, Australia
Reviewed 2 days ago NEWvia mobile

We visited the hotel for my daughter' wedding and was excellent , all staff looked after all the guests and they were more than happy the food was great and the atmosphere so relaxing. We stayed overnight and in the morning we have breakfast and it was delicious from the fresh orange juice to the perfect cappuccino we recommend the...

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Thank 357esterg
Reviewed 4 days ago NEWvia mobile

Stay here annually - five star class - from the service to the beautifully appointed rooms. Cannot speak highly enough of the staff on the Club Lounge floor - always happy to help nothing is a problem. Roddy, Jessica and John ensure that your stay is perfect - they are friendly, courteous and go beyond to help their guests. Rooms...

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Thank Lemon1872
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Lemon1872, Thank you for taking the time to share your wonderful review following your recent stay at Grand Hyatt Melbourne. We are thrilled to read you experienced the ultimate getaway and our Grand Club Lounge staff were able to assist throughout your stay. Thank you again for your kind comments and we look forward to welcoming you back to...

Melbourne, Australia
Reviewed 4 days ago NEW

Overall great experience I'll be back the food was excellent and the slept like a baby The room stayed dark in the morning allowing me to sleep in and with a late check out inhanced my experience I would recommend this Hotel to any one

Review collected in partnership with Hyatt Hotels
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Thank 634craign
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear 634craign, Thank you for taking the time to share your kind review following your recent stay at Grand Hyatt Melbourne. We are pleased to read you had a relaxing stay and were able to utilise the hotel facilities. We look forward to welcoming you back to the hotel in the near future.

Newcastle, Australia
Reviewed 5 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank mytripviewasis
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Reviewed 6 days ago NEW

Room is clean and spacious even for standard room! location is great! The bath room is very nice! I like spending time in here at about 2 times a year just to go away and spend time with my family even I live in Melbourne!

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Thank Jane B
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Jane B, Thank you for taking the time to share your kind review following your recent stay at Grand Hyatt Melbourne. We are thrilled to read you enjoy visiting the hotel for a nice getaway to spend time with your family! We look forward to welcoming you back to the hotel in the near future!

sydney
Reviewed 6 days ago NEW

Not worth paying extra for the Club Lounge area - too full, busy and poorly run. The quality of food/canapes/breakfast also poor compared to other 5 star Hotels. The room was nice but once again not worth the extra for Club Level.

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Thank MummmTo3Boys
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear MummmTo3Boys, Thank you for taking the time to share your experience following your recent stay at Grand Hyatt Melbourne. We are disappointed to read we were not able to meet your expectations in the Grand Club Lounge, during this period of the year we do expect high volume of guests utilising the lounge. However, we do sincerely apologise the...

Melbourne
Reviewed 1 week ago NEW

The hotel goes above expectations the address you by name on nearly occasion can not fault one aspect of our stay. The restaurant was fantastic and they gave us a complementary dessert as they asked if it was a special occasion and it was my 60th birthday.

Review collected in partnership with Hyatt Hotels
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Thank Kerrie E
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Kerrie E, Thank you for taking the time to share your wonderful review following your recent stay at Grand Hyatt Melbourne. We are thrilled to read you had an enjoyable stay for your special occasion and we thank you for allowing us to share this milestone with you. We look forward to welcoming you back to the hotel in...

Melbourne
Reviewed 1 week ago NEW

The hotel overall is good, but for the rate you are paying you can get better deals. It has an excellent gym, the pool isnt that nice, and rooms are quite old. They should do some renovations all around the hotel.

Review collected in partnership with Hyatt Hotels
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Thank cathe09
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Cathe09, Thank you for taking the time to share your review following your recent stay at Grand Hyatt Melbourne. We are disappointed to read your stay did not meet your expectations and we thank you for your valuable feedback which we have shared with the team. We do hope to have the pleasure of welcoming you back to the...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Melbourne hotel is a 5-star hotel on Collins Street in the centre of CBD, business, luxury shopping, theatre and restaurant district. The hotel is located within walking distance of Princess Theatre, Federation Square and Southgate. The hotel provides 548 rooms and suites with extensive meeting rooms and event facilities, spectacular upper and lower lobbies, the restaurant, Collins Kitchen, the bar, RU-CO, as well as an exclusive retail environment and innovative events venue, the residence. Guests booking into Club accommodation will enjoy all the benefits of the Grand Club lounge including personalised express check in and check-out, deluxe continental breakfast, all day refreshments, evening drinks with canapes and private meeting areas. For meetings and events, Grand Hyatt Melbourne offers the perfect combination of first-class function rooms, outstanding services and a range of flexible packages. For weddings our Melbourne hotel offers a range of romantic rooms for your special day. Grand Hyatt Melbourne also offers all guests' access to City Club Health & Fitness 24/7. ... more   less 

Additional Information about Grand Hyatt Melbourne

Address: 123 Collins St., Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $231 - $765 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Melbourne 5*
Number of rooms: 548
Reservation Options:
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Also Known As:
Grand Hyatt Melbourne Hotel Melbourne
Melbourne Grand Hyatt
Hyatt Melbourne
Melbourne Hyatt
Hotel Style:
#5 Romantic Hotel in Melbourne
#5 Family Hotel in Melbourne
#6 Business Hotel in Melbourne
#19 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Melbourne staff and other travellers.
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Questions? Get answers from Grand Hyatt Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a High Floor Room with a view over the Yarra River.”
 of 5 bubbles Travelguy1857, 13 Jan 2017 | Read review
“VIews of St Kilda”
 of 5 bubbles JONWILL101, 11 Jan 2017 | Read review
“Go for a high floor”
 of 5 bubbles MichaelBendigo, 10 Jan 2017 | Read review
“Higher the better views”
 of 5 bubbles Jpog123, 10 Jan 2017 | Read review
“Ensure and insist your room has been properly cleaned”
 of 5 bubbles DFBLondon, 10 Jan 2017 | Read review
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