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Grand Hyatt Melbourne

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#21 of 156 Hotels in Melbourne
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Grand Hyatt Melbourne
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3,743 Reviews from our TripAdvisor Community

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Showing 3,648: English reviews
Sydney, Australia
Reviewed 18 September 2016 via mobile

Stayed here for two nights celebrating my birthday and first visit to Melbourne. The hotel is amazing from the outside and inside foyer and restaurant but stops there. Read on for a detailed review of my stay! Booking: process was easy through the website and I could leave notes. In my notes I advised I would love a high floor...

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1Thank Klara P
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Klara P, Thank you taking the time to share your feedback following your recent stay at Grand Hyatt Melbourne. We are disappointed to read your experience was quite average compared to your expectations especially with having the opportunity to note your preferences at the time of booking your accommodation on our website. Your comments are greatly appreciated and we...

Moonee Ponds, Australia
Reviewed 18 September 2016

We stayed here on the 16th September to celebrate our 20th Wedding Anniversary. From the moment we booked the stay we were made to feel very special. The staff organised for us to receive a lovely welcome, organised for us to receive a drink and canapés at the restaurant in which we were having dinner, and this was ontop of...

Review collected in partnership with Hyatt Hotels
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Thank Doug M
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Doug M, Thank you for taking the time to share your wonderful review following your recent stay at Grand Hyatt Melbourne. We are thrilled to be able to share a very special occasion with you and your partner on your 20th Wedding Anniversary. Thank you for your kind comments regarding our staff especially Craig, who show dedication to a...

Sydney, Australia
Reviewed 18 September 2016

King view room was amazing..... Marble bathroom superb... Collins restaurant 10/10...... Staff were polite, very helpful and friendly.... Located close to restaurants and theatre and casino.... Treat yourself!!

Review collected in partnership with Hyatt Hotels
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Thank leticiam856
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Leticiam856, Thank you for taking the time to share your review following your recent stay at Grand Hyatt Melbourne. We are delighted to read you had an enjoyable stay and were able to take advantage of our central location in Melbourne's CBD. We hope to have the pleasure of welcoming you back to Grand Hyatt Melbourne in the near...

Sydney, Australia
Reviewed 17 September 2016 via mobile

Stayed the weekend st the hotel. The staff was friendly and helpful. The lobby, restaurant and bar were also nice. The room was a let down. It is dated and not well kept. The shower was leaking and glided the whole bathroom, so housekeeping are now left with almost all towels on the floor. Plus there is no drainage outside...

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1Thank Konstantin K
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Konstantin K, Thank you for taking the time to share your review following your recent stay at Grand Hyatt Melbourne. Please accept our sincere apologises regarding the room standards, we have passed your valuable feedback to our team to assist to improve moving forward as this is not the true reflection of our hotel standard. We hope to have...

Melbourne, Australia
Reviewed 17 September 2016 via mobile

Spoke to reservations line was assured there were 2 rooms available on the night only to arrive at check-in 20 minutes later and be told that they were fully booked! No help from manager just told it wasn't his fault called reservations back to be told there is nothing they can do either. I have stayed at this hotel before...

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1Thank Tony R
Sydney, Australia
Reviewed 15 September 2016

We stayed on the 25th floor in a Deluxe King. The room was quiet, spacious and had great views. The bed was a bit soft but the bedding was very comfortable. There was June Jacob amenities in an all marble bathroom with separate bath and shower. Front desk and housekeeping staff were very personable. Room service was quick and good...

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Thank Balance_bound
GrandHyattMel, Front Office Manager at Grand Hyatt Melbourne, responded to this review

Dear Balance_bound, Thank you for taking the time to share your feedback following your recent stay at Grand Hyatt Melbourne. We are delighted to read you enjoyed your Grand Deluxe King room and our central location to some of Melbourne's great restaurants. We look forward to welcoming you back to the hotel in the near future.

Bangkok, Thailand
Reviewed 15 September 2016 via mobile

It was fantastic staying here. The staff at the front desk is very helpful. I have to say that everything was smoot. Don't see anything bad. The room is modern. Good location. Breakfast is also nice. Reccomend this hotel.

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Thank Gungging R
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Gungging R, Thank you for taking the time to share your kind review following your recent stay at Grand Hyatt Melbourne. It is pleasing to read you had a fantastic stay and it is gratifying to know our level of service delivered to you was appreciated. We look forward to welcoming you back to Grand Hyatt Melbourne in the...

Pacific Coast Australia, Australia
Reviewed 15 September 2016

I love Hyatt brand but this one is in my best list. Very pro staff, nice rooms which are not as in all hotels... Bar and restaurant are comfortable. Very well located. Not always easy to book a room and rates can fluctuate from intermediaire to luxe...

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Thank PoloIndia
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear PoloIndia, Thank you for taking the time to share your kind review following your recent stay at Grand Hyatt Melbourne. We are thrilled to read we are one of your favourite Hyatt hotels and our staff provide you with high level of service. We look forward to welcoming you back to the hotel in the near future.

Melbourne, Australia
Reviewed 14 September 2016

Attended the Australian Steel Institute (ASI) National Steel Convention at the Grand Hyatt Melbourne, including 2 nights accommodation at the hotel. The hotel is superbly located in Melbourne's CBD, with easy access to "everything" Melbourne has to offer. As a Convention venue, the event rooms were excellent and the hotel accommodation was high standard with great views and all available...

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Thank andrewwalsh2016
GrandHyattMel, Guest Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Andrewwalsh2016, Thank you for your kind review following your recent stay during the ASI Steel Convention at Grand Hyatt Melbourne. We are delighted to read we were able to accommodate for both your travel purposes and we hope to have the pleasure of welcoming you back to the hotel for leisure stay in the near future.

Sydney, Australia
Reviewed 14 September 2016

It was for my and my hubby's birthday and also our wedding anniversary. And this trip from the check in to out was just absolutely amazing with great room and services. (Best linen as well:)) I booked another stay for my parents too checking in this Saturday, and i am confident they are going to enjoy their stay as much...

Review collected in partnership with Hyatt Hotels
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Thank helena0913
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Helena0913, Thank you for taking the time to share your kind review following your recent stay at Grand Hyatt Melbourne. We are thrilled we were able to share such special occasions with you and your partner and we hope your parents had an enjoyable stay as well. We look forward to welcoming you back to the hotel in the...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Melbourne hotel is a 5-star hotel on Collins Street in the centre of CBD, business, luxury shopping, theatre and restaurant district. The hotel is located within walking distance of Princess Theatre, Federation Square and Southgate. The hotel provides 548 rooms and suites with extensive meeting rooms and event facilities, spectacular upper and lower lobbies, the restaurant, Collins Kitchen, the bar, RU-CO, as well as an exclusive retail environment and innovative events venue, the residence. Guests booking into Club accommodation will enjoy all the benefits of the Grand Club lounge including personalised express check in and check-out, deluxe continental breakfast, all day refreshments, evening drinks with canapes and private meeting areas. For meetings and events, Grand Hyatt Melbourne offers the perfect combination of first-class function rooms, outstanding services and a range of flexible packages. For weddings our Melbourne hotel offers a range of romantic rooms for your special day. Grand Hyatt Melbourne also offers all guests' access to City Club Health & Fitness 24/7. ... more   less 

Additional Information about Grand Hyatt Melbourne

Address: 123 Collins St., Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $248 - $685 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Melbourne 5*
Number of rooms: 548
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Hyatt Hotels Corporation, Travelocity, Booking.com, Cheap Tickets and Jetsetter so you can book your Grand Hyatt Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Melbourne Hotel Melbourne
Melbourne Grand Hyatt
Hyatt Melbourne
Melbourne Hyatt
Hotel Style:
#5 Family Hotel in Melbourne
#5 Romantic Hotel in Melbourne
#6 Business Hotel in Melbourne
#20 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Melbourne staff and other travellers.
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Questions? Get answers from Grand Hyatt Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay for a club room if you have plenty of money”
 of 5 bubbles Bigus333, 25 Feb 2017 | Read review
“high floor for sure !”
 of 5 bubbles S5758JFsimonem, 24 Feb 2017 | Read review
“Add the Club lounge package and you get to have breakfast on the 31 st floor with a view of the city.”
 of 5 bubbles beardy5045, 22 Feb 2017 | Read review
“Room was perfect we were up on the 32nd floor it was quiet and relaxing.”
 of 5 bubbles , 20 Feb 2017 | Read review
“We had River + City views in a King room. Usually they ask which you prefer, we got both :)”
 of 5 bubbles EC_Perth_Travels, 20 Feb 2017 | Read review
5 of 5