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Grand Hyatt Melbourne

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#20 of 157 Hotels in Melbourne
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3,520 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt Melbourne
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Showing 3,435: English reviews
Sydney Australia
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 April 2016

We stayed in a grand view twin room overlooking the Yarra. The room could have been larger but it had the most comfortable beds and pillows, like floating on a cloud. The toiletries surpassed my expectations with decent combs, shaving kits, toothbrushes and toothpaste and many more items that you usually have to request. The breakfast buffet was satisfactory but... More 

Helpful?
Thank corky2112
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Corky2112, Thank you for taking the time to share your review. We are thrilled to read you enjoyed your stay and our amenities in the room were at your liking. Thank you for sharing your feedback regarding your massage, this has since been passed on to our City Club managers to address this with the team. We look forward... More 

Melbourne, Australia
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 April 2016 via mobile

We stayed here for one night and yes the foyer was lovely & Grand Hyatt sounds amazing but the room was underwhelming. The bed was comfy, but the bathroom was dated as was the room. Also the pool, spa and sauna were out of service for the month.., which we were never told when booking, or checking in. We turned... More 

Helpful?
Thank Amber W
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Amber W, Thank you for taking the time to share your valuable feedback. We are disappointed to read your recent stay did not reach your expectations and is it concerning to read you were not informed on the pool and spa closures as we do have notices placed in the rooms. Your comments are appreciated and have been shared... More 

Melbourne, Australia
Level Contributor
2 reviews
Reviewed 24 April 2016

As some of you know my short stays away are usually for the purpose of writing ... I am always looking for a tranquil place where I can be inspired as I work - and because of this I generally remain inside the hotel I am in for most of the time spent there. Returning to the Grand Hyatt Melbourne,... More 

Helpful?
Thank azlander
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear azlander, Thank you for taking the time to share your wonderful review. We are thrilled that you truly enjoyed the "grand" experience especially in our Diplomatic suite which I must admit is my absolute favourite. It is full of character and highlights the "grand" in Grand Hyatt Melbourne, from the décor to the bathroom, it shuts out Melbourne! It... More 

singapore
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 April 2016

I am usually a Hyatt fan (and a gold passport member), but my experience at the Grand Hyatt in Melbourne was quite underwhelming. Staff wasn't very friendly, wireless in the evenings was horrendous, you can hear people in nearby rooms taking their showers from very early in the morning and the food at breakfast, while good, is dispersed. I have... More 

Helpful?
Thank Miya-chan
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Miya-Chan, Thank you for taking the time to share your valuable feedback. I was disappointed to read your recent stay was an underwhelming experience. Your comments are appreciated and have been shared with the team to follow up. We certainly thank you for bringing these matters to our attention and we do hope to have the opportunity to welcome... More 

Melbourne, Victoria, Australia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 April 2016

Arriving at the Grand Hyatt we are welcomed warmly by a friendly and efficient front desk. The entrance is certainly impressive and in good shape. We stayed on level 31 so the view across Melbourne was fantastic. The room was small but well equipped and nicely furnished. The mini-bar needs reinventing, consisting of the same offerings I remember back in... More 

Helpful?
Thank Caroline E
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Caroline E, Thank you for taking the time to share your valuable feedback regarding your recent stay. We are pleased to read you enjoyed the views from the 31st floor and our staff were able to assist you during your stay. It is rather unfortunate to read the gym and locker room were left untidy as per our standards,... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 April 2016 via mobile

Avoid having breakfast at the hotel restaurant! Queued up 20 minutes to get a table. The whole restaurant was packed. Had to say sorry 10 times to others when trying to get food as people constantly almost ran into each other. Shocked by how poorly run the whole place is. Three star hotel runs a better breakfast service than this.... More 

Helpful?
1 Thank aimeehitchhiker
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Aimeehitchhiker, Thank you for taking the time to provide constructive feedback. It is unfortunate to read your stay did not reach your expectations. Regarding your breakfast experience, unfortunately there are mornings where the restaurant does become quite busy, however we will be passing your feedback to our food and beverage team to help minimise guests being affected by the... More 

Brisbane, Australia
Level Contributor
64 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 April 2016 via mobile

This is our 7th or 8th visit to Melbourne, the Grand Hyatt is the best hotel we have stayed in by far. Our room was beautiful, we had a corner room on the 25th floor, the view was lovely. It was our 7th wedding anniversary, we checked in then went walking and shopping as you do in Melbourne, when we... More 

Helpful?
Thank Denis P
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Denis P, Thank you for taking the time to share your wonderful review. We are pleased to be able to share your special occasion with you and your partner and it is pleasing to read the team assisted in making your stay memorable. We thank you for your kind words and we look forward to welcoming you back to... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 April 2016

I has two nights here with my 12 year old. The hotel has a rooftop basketball court, next to a rooftop tennis court - so if you have active kids this place is perfect. The gym was great, it has a pool which was closed but as everything else was perfect it didn't matter too much. Location is perfect -... More 

Helpful?
Thank Wallacekwallace
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Wallacekwallace, Thank you for taking the time to share your kind review. We are thrilled to hear you enjoyed your stay recently and were able to take full advantage of the central location of the hotel. We look forward to welcoming you back to Grand Hyatt Melbourne in the near future. More 

Palmerston North, New Zealand
Level Contributor
3 reviews
3 hotel reviews
Reviewed 22 April 2016

Excellent central location in Melbourne. Within walking distance to most popular tourist attractions such as the National Gallery of Victoria. Beautiful reception area on arrival. Friendly staff at the reception desk. Quick and efficient check-in. Room nicely appointed, clean and tidy. Wonderful June Jacobs toiletries. Had room service meals twice during our stay - great options and the meals were... More 

Helpful?
Thank thomas208
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Thomas208, Thank you for taking the time to share your recent stay. We are thrilled to hear you enjoyed your stay at the hotel and were able to experience most of the hotel. The City Club Fitness Centre is a reason on its own to visit us again. We look forward to welcoming you back to Grand Hyatt Melbourne. More 

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Melbourne hotel is a 5-star hotel on Collins Street in the centre of CBD, business, luxury shopping, theatre and restaurant district. The hotel is located within walking distance of Princess Theatre, Federation Square and Southgate. The hotel provides 548 rooms and suites with extensive meeting rooms and event facilities, spectacular upper and lower lobbies, the restaurant, Collins Kitchen, the bar, RU-CO, as well as an exclusive retail environment and innovative events venue, the residence. Guests booking into Club accommodation will enjoy all the benefits of the Grand Club lounge including personalised express check in and check-out, deluxe continental breakfast, all day refreshments, evening drinks with canapes and private meeting areas. For meetings and events, Grand Hyatt Melbourne offers the perfect combination of first-class function rooms, outstanding services and a range of flexible packages. For weddings our Melbourne hotel offers a range of romantic rooms for your special day. Grand Hyatt Melbourne also offers all guests' access to City Club Health & Fitness 24/7. ... more   less 

Additional Information about Grand Hyatt Melbourne

Address: 123 Collins St., Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $227 - $732 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Melbourne 5*
Number of rooms: 548
Reservation Options:
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Also Known As:
Grand Hyatt Melbourne Hotel Melbourne
Melbourne Grand Hyatt
Hyatt Melbourne
Melbourne Hyatt
Hotel Style:
#5 Family Hotel in Melbourne
#5 Romantic Hotel in Melbourne
#6 Business Hotel in Melbourne
#19 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Melbourne staff and other travellers.
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Questions? Get answers from Grand Hyatt Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the river or corner room are nicest. 2314 faced the river as an example.”
 of 5 bubbles richardbB8295QH, 18 Nov 2016 | Read review
“This review is on Collins Kitchen - the mai dining room of the Grand Hyatt”
 of 5 bubbles FOSSHILL, 16 Nov 2016 | Read review
“You must pay the extra for the Hyatt Cub.... So worth it”
 of 5 bubbles sallyh0lland, 10 Nov 2016 | Read review
“The rooms are fantastic and so clean.”
 of 5 bubbles belindah162, 1 Nov 2016 | Read review
“Ask for a room with a view of the Yarra River because it is spectacular.”
 of 5 bubbles zeljaj, 9 Oct 2016 | Read review
5 of 5
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