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InterContinental Melbourne The Rialto

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#30 of 156 Hotels in Melbourne
Certificate of Excellence
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InterContinental Melbourne The Rialto
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1,995 Reviews from our TripAdvisor Community

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Showing 1,920: English reviews
Brockenhurst, United Kingdom
Reviewed 2 days ago NEW

The Intercontinental Rialto is an excellent hotel. Room was spacious and quiet. Staff helpful and attentive. The Club lounge is nice offering breakfast, afternoon tea and canapes in a relaxed setting. The location is ideal for trams, trains and shops as well as easy walking distance to the river.

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Helpful?
Thank PeterMMM253
Sydney, Australia
Reviewed 5 days ago NEW

Ours was a weekend stay. We had booked a Junior Suite with club lounge access. Upon check in, we were upgraded to a Senior Suite. Extremely well appointed room with everything except good lighting. As the room was internal facing, it was pretty dark and dingy and there was not enough lighting options. This was especially bad in the bedroom...

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Helpful?
Thank Sporthead
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Dear Sporthead, Thank you so much for sharing the kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed our heritage building and the great service you received. I apologise that your room was a little dark, but am pleased to hear we quickly fixed any small issues you had during...

Shanghai, China
Reviewed 5 days ago NEW

I had admired The Rialto years ago when I stayed in another hotel across the street. The stylish old building is beautiful and the rooms are spacious, the main hall has an unusual architecture with rooms facing into the courtyard. To our disappointment, our room, advertised as "Garden View" faced a courtyard to a new building, and both the courtyard...

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Helpful?
Thank chopstickmama
InterContinentalMlb, Conciege at InterContinental Melbourne The Rialto, responded to this review

Dear Chopstickmama, Thank you so much for sharing the kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed your spacious room, our heritage building and the great service you received. I apologise that you experienced some delays with breakfast during your stay. I hope that we might have the opportunity...

Sydney, Australia
Reviewed 6 days ago NEWvia mobile

Enjoyed my stay at the intercon couldnt fault anything - rooms a good size nice and modern- beautifully comfortable bed. Good location in the city. Didn't eat at the hotel as so many places around to eat at. Love the fragrance in the foyer which is pumped through the air con on check out when I commented they were nice...

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Thank TanSea
Reviewed 1 week ago via mobile

Check in for this hotel is 3pm, which is an hour later than most hotels. My partner and I arrived at 4:10 to check in. We were told that our room was not ready and that we had to wait. After standing around for about 20 minutes, holding our bags because no one actually ever approached us to take our...

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Thank Tam H
Christchurch, New Zealand
Reviewed 1 week ago

What an amazing hotel. Intercontinental have managed to create the perfect union of old world charm and modern convenience. The lobby/atrium that incorporates the facades of the old wool store is absolutely stunning and could be admired for hours. The rooms are well appointed and comfortable and what they lack in natural light they more than make up for with...

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Thank brendan_amy
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Dear Brendan_amy, Thank you so much for sharing the kind review from your recent stay with us in Melbourne. I am so pleased to hear that you found our heritage building and comfortable room. I do however apologies for the delay in your room being cleaned each day. I hope that we might have the opportunity to welcome you back...

Reviewed 1 week ago

Nice hotel in an old building (wool store). The rooms are average and clean. The windows are to the inner courtyard (inside the hotel). The service is good, we could use the spa rooms for changing clothes and a shower, since we had a late flight in the evening.

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Helpful?
Thank Swissvoyage
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Dear Swissvoyage, Thank you for taking the time to share your feedback about your recent stay with us. I’m glad to hear that you enjoyed our hotel housed in the historic Rialto building in the wonderful city of Melbourne. We’re very proud of our place in the city. I am also glad that you found our colleagues helpful during your...

Adelaide, Australia
Reviewed 2 weeks ago

We found the staff to be super friendly and helpful here. We had booked for a special birthday celebration and stayed in a lovely room. We found the concierge to be very knowledgeable and helpful. The hotel is fairly central to the CBD and there are many restaurants around within walking distance. Thank you...

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Helpful?
Thank Pamela Z
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Pamela Z, Thank you so much for sharing your kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed your celebration with us and the service from our Concierge team. Thank you again for taking the time to give us your feedback. I hope that we might have the opportunity...

Jersey, United Kingdom
Reviewed 3 weeks ago via mobile

We had fantastic time at Melbourne zoo but we struggled to navigate our way around it was quite complicated. Also worth a visit is Melbourne aquarium its a great way to spend your morning and get away from the heat as it builds up towards midday.

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Thank Acky2011
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Dear Acky2011, Thank you so much for sharing the kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed visiting Melbourne attractions surrounding our hotel. I hope that we might have the opportunity to welcome you back to the hotel again soon. Kind regards, James Spielvogel Concierge

Dubai, United Arab Emirates
Reviewed 3 weeks ago

We chose this hotel for the last couple of days of our holiday. The hotel is very nice but we were not informed of the building work taking place. Had we known we might have opted for another hotel. No one on holiday wants the noise of workmen drilling as we did. The room was very dark. No outside views....

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Helpful?
Thank 510Kate_
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear 510Kate, Thank you so much for sharing your review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed the service from our team. I am sorry that you encountered some difficulties with your stay. Thank you again for taking the time to give us your feedback. I hope that we might...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Alluvial
Alluvial
Cuisines: Australian, International
Market Lane Bar
Market Lane Bar
Cuisines: Australian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Celebrated as one of the world’s hottest and best new hotels by both Conde Nast Traveler and Wallpaper* magazines, InterContinental Melbourne The Rialto is a fascinating example of the city’s fusion of old and new. InterContinental Melbourne The Rialto represents the resurrection of one of the city’s last remaining examples of 19th Century Victorian Gothic architecture into a timeless and inspiring luxury hotel. Its city centre location on Collins Street is at the heart of the laneways, attractions and experiences that give Melbourne its international appeal. Behind the Gothic façade is a sleek yet intimate hotel that is home to two very different bars – the Bluestone Wine Lounge and the Market Lane Bar – and a variety of dining establishments, including Alluvial Restaurant and Guy Grossi’s exciting new venture, Merchant. InterContinental Melbourne The Rialto has also teamed up with Shannon Bennett, providing valet parking for his new Vue de monde restaurant on the 55th floor of the adjacent Rialto building. InterContinental Melbourne The Rialto’s warmth and exceptional service belies its size, with more than 250 guest rooms across two soaring wings, including a stunning collection of suites as well as the exclusive Club InterContinental lounge and facilities for premium guests. The hotel’s rooftop is also a destination itself, home to the kitchen’s own market garden and beehives, the Scandinavian-inspired swimming pool and the glass-encased fitness centre overlooking the Melbourne cityscape. Also available is the luxurious candle-lit East Day Spa offering east-meets-west treatments and therapies. Before guests arrive, they can take advantage of the concierges’ passion and Insider knowledge of the city. Chief Concierge, James Ridenour and his team are the key to authentic experiences of the real Melbourne and everything the city has to offer. ... more   less 

Additional Information about InterContinental Melbourne The Rialto

Address: 495 Collins Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $223 - $468 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Melbourne The Rialto 5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Intercontinental Melbourne The Rialto Hotel Melbourne
Hotel Style:
#10 Spa Hotel in Melbourne
#17 Business Hotel in Melbourne
#17 Romantic Hotel in Melbourne
#23 Family Hotel in Melbourne
#29 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Melbourne The Rialto staff and other travellers.
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Questions? Get answers from InterContinental Melbourne The Rialto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check if the construction still continues and if so, ask for a room away from the construction site”
 of 5 bubbles chopstickmama, 14 Feb 2017 | Read review
“It's all good”
 of 5 bubbles cyclops69, 15 Jan 2017 | Read review
“Club room is excellent and great value”
 of 5 bubbles catherineg940, 3 Jan 2017 | Read review
“Always book the Club Rooms so you have breakfast, afternoon tea and canapes included.”
 of 5 bubbles Flashy01, 1 Jan 2017 | Read review
“All rooms seem to be quite good but need to ask for a view. Some rooms face inside the atrium”
 of 5 bubbles Hebso, 19 Dec 2016 | Read review
5 of 5