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InterContinental Melbourne The Rialto

InterContinentalUS$136*
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#35 of 159 Hotels in Melbourne
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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InterContinental Melbourne The Rialto
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2,077 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Melbourne The Rialto
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Showing 2,000: English reviews
Harpenden
Reviewed 14 March 2015 via mobile

We booked this room utilising points from an airline frequent flyer program and couldn't have been happier. Our room had 2 double beds which was fine for our family of four. The room was very well equipped and to a high standard. We took advantage of the breakfast special over the long weekend which was great. Parked elsewhere,as $50 per...

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Helpful?
Thank Expat103
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Expat103, Thank you for taking the time to share the feedback from your recent stay with us in Melbourne. I am pleased to hear that you had a great stay with us and that you found your guest room to be very well equipped. I hope that we might have the opportunity to welcome you back to the hotel...

Sydney, Australia
Reviewed 12 March 2015

Fantastic hotel. I try to stay at the Intercon whenever I'm in Melbourne. The hotel is a really nice historic building, the rooms are very nice, and the staff great. There are two restaurants, which are probably a little overpriced although very good food. The breakfast buffet is really good, with loads of choice. Only the top floor rooms really...

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Thank Jungl3Boy
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Jungl3Boy, I am so pleased to hear that you enjoyed your stay with us and that you try to stay with us whenever you are in Melbourne. It is great that you enjoy our breakfast buffet and find it to have plenty of variety. You mentioned that the hotel isn't located close to the restaurants in Melbourne. I would...

Melbourne, Australia
Reviewed 9 March 2015

As a Melbourne 'local', it is always interesting to stay at a city hotel, and the Intercontinental Rialto was a good choice. Housed in an historic building, the hotel is sympathetic to its quirks. Front desk and door staff were excellent and friendly. The hotel is well-located on Collins Street, with an easy walk or tram ride to shopping and...

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Helpful?
2Thank parischris2007
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear parischris2007, Thank you for taking the time to share the kind review from your recent stay with us. I am so pleased to hear that you enjoyed so many aspects of your stay with us and that you found my colleagues at the front desk to be excellent and friendly. Unfortunately some of our balcony doors are unable to...

Reviewed 8 March 2015

This Intercontinental is another example of a fine hotel establishment. It is unique in that the hotel is housed in a 19th century building but upgraded with modern accommodations. As usual, the rooms were of top quality and provided the standard amenities you would expect from an Intercontinental hotel. The service from the front desk was outstanding and the Concierge...

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Helpful?
Thank Roy P
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Roy P, Thank you for choosing to stay with us during your recent visit to Melbourne and also for providing your kind feedback. I am pleased to hear that you enjoyed many aspects of your stay with us in Melbourne and in particular you liked the herb garden on Level 10 close to the swimming pool. I hope that...

Reviewed 6 March 2015 via mobile

Thistid For a supposedly 5 star property this place just cannot get it right. This is the third and last time I stay here. Broken chipped cups, tables being cleared away at breakfast whilst you are up at the buffet! No apology and then gives you the badly chipped cup back again. It is also too far away from the...

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5Thank Dachiesby3
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Dachieby3, Thank you for choosing to stay with us during your recent visit to Melbourne. I apologise for the challenges you face with your room service dinner and I can assure you that this is not to our usual standards. I understand that this was brought to our attention during your stay and we greatly appreciate this. I hope...

Mt Eliza, Australia
Reviewed 4 March 2015

My husband and I stayed at the Intercontinental Rialto for two nights midweek. We are members of the IHG group and had booked a Junior Suite. It was a lovely surprise to be upgraded on our arrival to one of the more Senior Suites - The Brighton. Beautifully fitted our, huge apartment style set up - we couldn't fault it....

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Helpful?
Thank Jo K
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Jo K, Thank you for taking the time to share the feedback from you and your husband’s recent stay with us. It is pleasing to hear that you enjoyed your upgrade to one of our Senior Suites. We have had some positive feedback around the theming of our suites and I am glad that you had the opportunity to...

Melbourne
Reviewed 3 March 2015

A Good Stay but for a 5 Stars I will have expected better Service and Facilities. For Example Room Turndown was on Request, Change of Bed Sheets or Linen were also on request - I understand The Sustainability issue but..... Unfortunately we were allocated to a Disabled Room on the 1st floor at the Back of the Hotel - Which...

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2Thank 58_traveller
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear 58_traveller, Thank you for taking the time to share the feedback on your recent stay with us in Melbourne. Whilst overall your enjoyed your stay with us I was disappointed to note the challenges you faced with your shower. I hope that you alerted my colleagues to this so that we were able to rectify this for you immediately....

Wollongong, Australia
Reviewed 3 March 2015

I stayed here last week after visiting the airshow with my son. I was impressed by the hotel from the moment I walked in. Check in staff was very efficient but friendly. Lifts are fast, rooms of good size, and bathroom very clean and modern. Restaurant has a good quality food. Swimming pool is located on the 10th floor and...

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Helpful?
Thank eaglehaslanded72
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Eaglehaslanded72, As an IHG Rewards Club Member thank you for taking the time to share the kind feedback from your recent stay with us in Melbourne. I am delighted to hear that you found our restaurant to have good quality food and that the staff at checkin were efficient and friendly. I hope that we might have the opportunity...

Echuca, Victoria
Reviewed 2 March 2015

Both my friend and I were treated like we were very special individuals. A welcoming smile, the staff were interested in why we were there and gave us suggestions of where to eat and places to go. Our room was lovely, quiet, everything we needed and comfy beds. Could not fault breakfast. Looking forward to our next stay. :)

Review collected in partnership with this hotel
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Helpful?
Thank augusta522
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Augusta522, Thank you for choosing to stay with us during your recent visit to Melbourne and for taking the opportunity to share you kind feedback. I am so pleased that you felt as though you were treated like special individuals during your stay with us and that you are looking forward to your next visit. We are also looking...

Houston, Texas
Reviewed 1 March 2015

We liked the Intercontinental Rialto, our stay was fine. But it would be a disservice for me to give them a high rating comparing it to the many other hotels I've stayed at and have rated 4 and 5 stars. This hotel does not deserve to be highly ranked for what it is comparing it to all the other competition...

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Helpful?
3Thank sclarklaw
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear sclaklaw, Thank you for taking the opportunity to share the detailed feedback from you recent stay with us in Melbourne. Whilst I am pleased to hear that you found the service that my colleagues provided to be 5* I was a little disappointed with the other challenges you faced during your stay and I will be sure to address...

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04/06/2017 05/06/2017
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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Alluvial
Alluvial
Cuisines: Australian, International
Market Lane Bar
Market Lane Bar
Cuisines: Australian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Celebrated as one of the world’s hottest and best new hotels by both Conde Nast Traveler and Wallpaper* magazines, InterContinental Melbourne The Rialto is a fascinating example of the city’s fusion of old and new. InterContinental Melbourne The Rialto represents the resurrection of one of the city’s last remaining examples of 19th Century Victorian Gothic architecture into a timeless and inspiring luxury hotel. Its city centre location on Collins Street is at the heart of the laneways, attractions and experiences that give Melbourne its international appeal. Behind the Gothic façade is a sleek yet intimate hotel that is home to two very different bars – the Bluestone Wine Lounge and the Market Lane Bar – and a variety of dining establishments, including Alluvial Restaurant and Guy Grossi’s exciting new venture, Merchant. InterContinental Melbourne The Rialto has also teamed up with Shannon Bennett, providing valet parking for his new Vue de monde restaurant on the 55th floor of the adjacent Rialto building. InterContinental Melbourne The Rialto’s warmth and exceptional service belies its size, with more than 250 guest rooms across two soaring wings, including a stunning collection of suites as well as the exclusive Club InterContinental lounge and facilities for premium guests. The hotel’s rooftop is also a destination itself, home to the kitchen’s own market garden and beehives, the Scandinavian-inspired swimming pool and the glass-encased fitness centre overlooking the Melbourne cityscape. Also available is the luxurious candle-lit East Day Spa offering east-meets-west treatments and therapies. Before guests arrive, they can take advantage of the concierges’ passion and Insider knowledge of the city. Chief Concierge, James Ridenour and his team are the key to authentic experiences of the real Melbourne and everything the city has to offer. ... more   less 

Additional Information about InterContinental Melbourne The Rialto

Address: 495 Collins Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $197 - $480 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Melbourne The Rialto 5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Intercontinental Melbourne The Rialto Hotel Melbourne
Hotel Style:
#9 Spa Hotel in Melbourne
#17 Business Hotel in Melbourne
#17 Romantic Hotel in Melbourne
#23 Family Hotel in Melbourne
#33 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Melbourne The Rialto staff and other travellers.
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Questions? Get answers from InterContinental Melbourne The Rialto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“loved the rialto side of the original wing on club side”
roar8, 25 May 2017 | Read review
“I like the ones that look down onto the central plaza/court/whatever it is”
94MarionD, 16 May 2017 | Read review
“Sign up as a IHG Rewards Club member for free wifi.”
GetawayJunkie, 10 May 2017 | Read review
“Sign up for membership to receive specials on luxury rooms.”
aussiedisney, 7 May 2017 | Read review
“A Laneway suite is perfect with the exterior courtyard with table and chairs...it just gave my kids that extra space needed.”
baefin, 23 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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