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Metro Apartments on Bank Place

Traveller (128)
Room & Suite (50)
Dining (8)
About
Location
Cleanliness
Service
Value
Metro Apartments on Bank Place is in the heart of Melbourne city. Located on the Golden Mile Heritage Trail in a cosy London-esque lane, the century-old heritage listed building boasts four star boutique self-contained serviced apartments and hotel rooms with all of the modern conveniences, perfect for business or leisure travelers. Free wireless internet access is available in all apartments. Renowned for their 'warm and friendly hospitality', the staff at Metro Apartments on Bank Place are only too happy to assist in making your stay a pleasant and memorable experience. Located off the 'New York' end of Collins Street Metro Apartments are in the centre of the business end of town and only a short walk or tram trip to the best Melbourne has to offer in shopping, dining, entertainment, sport and recreation.
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Property amenities
Free High Speed Internet (WiFi)
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Self-Serve Laundry
Room features
Air Conditioning
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Budget
Centrally Located
HOTEL CLASS
Location
Full view
Neighbourhood
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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689Reviews
143Photos
5Q+A
92Room tips
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Great location, lots of restaurants, great staff, clean and extremely reasonable price. It is an older style building, but very comfortable. Love the Mitre Tavern which is also in Bank Place. It has a small dishwasher and washing machine/dryer along with a kitchette. The
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Review collected in partnership with this hotel
The apartments are basic but sufficient - the location is very very central and practical for teaching most common tourist spots easily Good price for value ratio Again the location is key in this case
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Review collected in partnership with this hotel
Firstly, reception staff are helpful and nice... As for the rest... A bed you can feel the springs in is never good. Match it with a pathetic flat $1 pillow and you have Metro on Bank! 😖 To top it off, the ear plugs they give you at reception on check in are a great idea,
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Great location and near the tram. Reasonably priced and very helpful staff. It is located In the middle of cafes and street food.The room was well appointed and very clean. They have at reception cheap good wine!
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Review collected in partnership with this hotel
Unfortunately we were unaware of the proximity of the nightclub that was extremely noisy until 3am. Otherwise position of apartments was good. Room a little small with no room for large suitcase.Staff were very helpful and friendly
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Review collected in partnership with this hotel
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12345610
Hello steffcow72, We are most sincerely sorry to hear of the circumstances surrounding your trip to Melbourne, and of the further impact upon you that our neighbours have caused during your stay. We assure you that we would never if knowing the circumstances of your stay intentionally put you somewhere that you would have such a disturbance but unfortunately we only have one Two Bedroom Apartment and it is located facing Bank Place. We have 24 hour reception so staff are always available to assist in addressing such issues; we certainly hope that you contacted staff on duty to liaise on your behalf with the offending establishments or the relevant local authorities. You can contact me here in the office from 7am to 3pm Monday to Friday on (03) 9604 4321 if you would like to further discuss this issue, and please accept our apologies for this experience. Kind regards, Harsha Karunaratna - Property Manager
0 votes
Hello Shence S, We are happy to note an early arrival for you and have housekeeping prioritise your room, and we will do the best we can for you but as our check-out time is 10am we are unlikely to be able to have a room ready for you immediately upon your arrival at such an early hour. You are most welcome to store your luggage at reception on arrival and we will then be able to give you a better indication of when your room may be ready. Alternately if you require a guaranteed immediate check-in upon your early morning arrival you can book the previous night to ensure the room is held for you. Once you have made your booking please feel free to contact our reservations department directly by email or by phone on +61 3 9604 4321 to confirm we have received your requests, as we often do not receive contact information for you from online agents and special requests are not always sent through as you have entered to their site. Kind regards, Jessica - Reservations/Front Office
0 votes
Hello Shence S, We are happy to note an early arrival for you and have housekeeping prioritise your room, and we will do the best we can for you but as our check-out time is 10am we are unlikely to be able to have a room ready for you immediately upon your arrival at such an early hour. You are most welcome to store your luggage at reception on arrival and we will then be able to give you a better indication of when your room may be ready. Alternately if you require a guaranteed immediate check-in upon your early morning arrival you can book the previous night to ensure the room is held for you. Once you have made your booking please feel free to contact our reservations department directly by email or by phone on +61 3 9604 4321 to confirm we have received your requests, as we often do not receive contact information for you from online agents and special requests are not always sent through as you have entered to their site. Kind regards, Jessica - Reservations/Front Office
0 votes
I'm glad I read the reviews, I was going to books room. But I like my sleep.
Hello sfergo, The night venue noise to which some reviewers refer only effects some rooms on Friday and Saturday nights; if you are planning a mid-week stay or booking a Studio for example this wouldn't have much impact on your time with us. We're happy to address any concerns you may have before booking; if you have any questions for us please feel free to contact our reservations department directly on (03) 9604 4321 so that we may assist with any issues or enquiries you may have with regard to our apartments. Kind regards, Jessica - Reservations/Front Office
2 votes
Is there a possibility for late checkout, and if so, what is the latest? Thanks
Hello matt1705, If we have room availability we are happy to offer late check-outs. If available we can extend by an hour with pre-arrangement with no extra charge, though later check-outs can attract various charges depending on departure time. Our guests are always welcome to store luggage with us before check-in if arriving early, or after check-out if departing from the city later in the day. Kind regards, Jessica Reservations/Front Office
1 vote
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"On level 7 could hear the nightclub nearby (about 10pm). I was able to go to sleep, and I"m normally a light sleeper."
"Higher floors would be a lot less noisy."
"I was too busy for a view, so an apartment at the back was perfect for the quiet that it offered."
"The higher the better"
"Take your own noise cancellation headsets to sleep in!"
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12345619
PRICE RANGE
US$65 - US$153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
metro apartments on bank place hotel melbourne
LOCATION
AustraliaVictoriaMelbourneCentral Business District
NUMBER OF ROOMS
44
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