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Sofitel Melbourne on Collins

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Traveller (1515)
Room & Suite (759)
Dining (168)
Overview
  • Excellent67%
  • Very good23%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“atrium bar”(157 reviews)
“prestige suite”(52 reviews)
“luxury room”(54 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
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Rooms
Sep. 2Sep. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,668)
Filter reviews
5,489 results
Traveller rating
3,604
1,296
386
127
76
Traveller type
Time of year
LanguageEnglish
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3,604
1,296
386
127
76
Show reviews that mention
All reviewsatrium barprestige suiteluxury roomthe club loungecorner roompillow menuaccor membertop endstar hotelshower over the bathturn down servicevalet parkingbottle of champagnehigh tearod laver arenaan upgradeflinders lane
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1 - 5 of 5,489 reviews
Reviewed yesterday

Very dissappointed that I booked a club room only to be advised that when I got there they would only allow 1 person from the room. No much use to me when travelling with my wife. Offered to sell another pass for $80. Very disceptive,...More

Thank Robert G
Reviewed yesterday via mobile

Rooms are great with magnificent views and extremely comfortable beds. Staff is extremely helpful, friendly and all around terrific. Breakfast was a joy each day with the best cappuccinos we had in all of Australia. We would be honoured to visit this wonderful place again....More

Thank Roelvdk
Response from C_Scott_GM_, General Manager at Sofitel Melbourne on CollinsResponded yesterday

Thank you for telling us about your experience at the Sofitel Melbourne on Collins. It is wonderful to know that we met your expectations across many levels. I will ensure your kind words are shared with everyone. I appreciate your constructive feedback about the internet...More

Reviewed 3 days ago via mobile

The hotel whilst still 5 Star, could certainly do with a spruce up in some of the areas but on the most part it still retains its glory. We had a lovely lady Indian who checked us in, who we also saw working in the...More

Thank jp0069
Reviewed 4 days ago

More

Review collected in partnership with Accorhotels.com
Reviewed 1 week ago

Have stayed here many times - this time not so good. Very noisy air-conditioning in the room, room servicing average, slow to be seated for breakfast each morning, double charged for room which I notified them of 2 days later and trying to resolve. Not...More

Review collected in partnership with Accorhotels.com
1  Thank catherinemurphy642
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Concierge
Banquet Room
Babysitting
Laundry Service
Conference Facilities
Airport Transportation
Dry Cleaning
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$181 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Melbourne
#5 Spa Hotel in Melbourne
#14 Business Hotel in Melbourne
#19 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$181 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Melbourne
#5 Spa Hotel in Melbourne
#14 Business Hotel in Melbourne
#19 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1515)
Room & Suite (759)
Dining (168)
Pool & Beach (3)
Amenities (31)
Business Centre & Event Rooms (18)
Family and Play Areas (1)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
Ask a question
lon473
May 21, 2018|
AnswerShow all 5 answers
Response from markE866KD | Reviewed this property |
W e didn't have a car but was told parking is provided at a cost
2
Votes
Kelly V
April 25, 2018|
AnswerShow all 3 answers
Response from Lindsay E | Reviewed this property |
Normal checkin time is 1400, but if an early time is requested, the staff are very understanding and when possible will do their best to oblige.
1
Vote
Sue L
April 17, 2018|
AnswerShow all 4 answers
Response from Marcel C | Reviewed this property |
High Tea is held daily. Make sure you book if you want a guaranteed table. Cheers,
0
Votes
Room Tips
"Dont book the Club room package"
Read review
"Go for a club room"
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"always book a club room is available"
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"Choosing a floor higher up appeared quieter"
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