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Sofitel Melbourne on Collins

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Traveller (1491)
Room & Suite (758)
Dining (157)
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Overview
  • Excellent67%
  • Very good23%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“atrium bar”(158 reviews)
“prestige suite”(51 reviews)
“luxury room”(54 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,605)
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5,428 results
Traveller rating
3,568
1,278
381
126
75
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3,568
1,278
381
126
75
Show reviews that mention
All reviewsatrium barprestige suiteluxury roomthe club loungecorner roompillow menuaccor membertop endstar hotelshower over the bathbottle of champagnevalet parkinghigh tearod laver arenaan upgradeflinders lanetram stop
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1 - 5 of 5,428 reviews
Reviewed yesterday

The stay was what I and the lovely wife wanted and more. We went for 3 nights and under my Accor membership was offered an upgrade, which was nice. Breakfast good, could do with an Asian booth or area.More

Review collected in partnership with Accorhotels.com
Thank atbigfish
Response from C_Scott_GM_, General Manager at Sofitel Melbourne on CollinsResponded yesterday

Thank you very much for this very positive feedback. I am delighted that you managed to relax and enjoyed the comfort of your room during your stay. My team will be pleased to know that you appreciated their warm and friendly service. We look forward...More

Reviewed 2 days ago via mobile

Lots of good things at this hotel: - excellent welcome - great blockout shutter so room stays dark. - great views - friendly staff - great in room technology - good tea selection in room Some things could be better: - $7 tray charge on...More

Thank Smallfamily T
Response from C_Scott_GM_, General Manager at Sofitel Melbourne on CollinsResponded yesterday

Thank you for sharing your experience following your recent visit to Sofitel Melbourne on Collins. It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here....More

Reviewed 3 days ago via mobile

Stayed here as part of a luxury escapes package and my first time into Melbourne.This hotel has a great location with a short walk to the many shops and restaurants close by.The hotel itself is a mixture of old world charm mixed with new flavours...More

1  Thank Steve I
Response from C_Scott_GM_, General Manager at Sofitel Melbourne on CollinsResponded yesterday

Thank you for sharing your experience following your recent visit to Sofitel Melbourne on Collins. It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here....More

Reviewed 1 week ago

We stayed in our usual room type ie a junior suite. We immediately noticed that the room decor looked tired and is becoming dated. There were only two towels which were only enough for my use, one to wrap my hair and one to dry...More

Review collected in partnership with Accorhotels.com
1  Thank 123sally2016
Response from C_Scott_GM_, General Manager at Sofitel Melbourne on CollinsResponded yesterday

Thank you for your constructive feedback following your recent visit to Sofitel Melbourne on Collins. It is with regret to read that your overall experience was not as it should have been. I would hope you would call us at your convenience on 03 9653...More

Reviewed 1 week ago

Good city base for business travellers, great location. Free wifi - might depend on membership of loyalty program. Some distance from Southbank, National Gallery and shopping centre though all still walking distance from the hotel. Helpful staff. Many rooms have windows onto central atrium -...More

Thank 116amelia
Response from C_Scott_GM_, General Manager at Sofitel Melbourne on CollinsResponded 1 week ago

Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed your stay with us I will ensure your kind words are shared with everyone. We look forward to welcoming you back in the future.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Concierge
Banquet Room
Babysitting
Laundry Service
Conference Facilities
Airport Transportation
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$184 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Melbourne
#5 Spa Hotel in Melbourne
#14 Business Hotel in Melbourne
#19 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$184 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Melbourne
#5 Spa Hotel in Melbourne
#14 Business Hotel in Melbourne
#19 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
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Traveller (1491)
Room & Suite (758)
Dining (157)
Pool & Beach (3)
Amenities (31)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
Ask a question
lon473
May 21, 2018|
AnswerShow all 5 answers
Response from markE866KD | Reviewed this property |
W e didn't have a car but was told parking is provided at a cost
2
Votes
Kelly V
April 25, 2018|
AnswerShow all 3 answers
Response from Lindsay E | Reviewed this property |
Normal checkin time is 1400, but if an early time is requested, the staff are very understanding and when possible will do their best to oblige.
1
Vote
Sue L
April 17, 2018|
AnswerShow all 4 answers
Response from Marcel C | Reviewed this property |
High Tea is held daily. Make sure you book if you want a guaranteed table. Cheers,
0
Votes
Room Tips
"40th floor, great city views."
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"Rooms facing the CBD"
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"Bay view was lovely"
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"All rooms would have great views"
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