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Sofitel Melbourne on Collins

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#15 of 157 Hotels in Melbourne
Certificate of Excellence
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4,950 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Melbourne on Collins
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Showing 4,808: English reviews
Melbourne, Australia
Reviewed 17 November 2013

Excellent Service. The room was exactly for what we wanted and expected. The view of Melbourne and the bay was simply fantastic. No criticism or suggestions. For the time spent and purpose of our stay it was perfect.

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Helpful?
1Thank Peter B
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor, I was thrilled to read you had an enjoyable stay with us. Congratulations on your Wedding and best wishes for the future. We look forward to welcoming back to Sofitel Melbourne On Collins.

Mumbai (Bombay), India
Reviewed 17 November 2013

The location is fantastic. On the main Collins street and situated at the top floors of the Posh Collins Mall. The staff, each and every one, have been trained painstakingly to be most polished and courteous. The rooms are amazing in design and luxury. The breakfast spread was the best we had in All Australia. Something for everyone. The break...

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Helpful?
1Thank Sunil U
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor, I was thrilled to read you had an enjoyable stay with us. I appreciate your feedback in relation to the breakfast served in No35, I will be sure to pass on your feedback to the Executive Chef and No35 restaurant team.

Melbourne
Reviewed 16 November 2013

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Greg O
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Christchurch, New Zealand
Reviewed 16 November 2013

Very nice room with great views and an awesome king bed! Loved the sensor lights particularly in the bathroom. Helpful and friendly staff everywhere, particularly in the restaurant at breakfast. Would stay again.

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Andrae F
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor, I was pleased to read how friendly our Ambassadors made your stay enjoyable. We look forward to welcoming you and your guest back to Sofitel Melbourne On Collins in the not too distant future.

Khandallah Welling 6441
Reviewed 16 November 2013

We've stayed a couple of times and keep coming back for the location, service and overall quality of the Sofitel experience. The extra expense to upgrade to a clubroom is worth it. The views from the 48th floor of Melbourne at night are breathtaking. The service offered at the Clubroom is a wonderful treat and staff like Jenny make the...

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Helpful?
1Thank Vincent A
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Welcome back to Sofitel Melbourne On Collins, I appreciate you taking the time to post your review on Trip Advisor and your feedback regarding the service provided by our Ambassadors in particular Jenny from the Club Lounge. We thank you for your recommendations regarding the Club lounge experience and look forward to welcoming you and your guests back to the...

Paradise Point, Australia
Reviewed 14 November 2013

We stayed at the hotel for 10 days during Melbourne Racing carnival and it's been a great experience, what you'd expect from a 5-star hotel. Great breakfast buffet at No.35 restaurant with amazing city views, lovely cocktail lounge on the 35th floor as well. Loved the complimentary Lanvin range of bathroom products and themed chocolates with the turn-down service. The...

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1Thank Elena G
Barcelona, Spain
Reviewed 14 November 2013 via mobile

I was attending a very important sport event so the organisers booked 4 nights at this property. I already knew the hotel from my last visits to Melbourne and was happy to be able to stay there. After the event I stayed for 2 more nights on my own and I really enjoyed it. My room was near the elevator...

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Helpful?
3Thank Ludwig70
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor, I was pleased to read that you enjoyed your recent stay and rated your overall experience well. At Sofitel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are currently working with designers in order to...

Melbourne, Australia
Reviewed 13 November 2013

we have been a paron of the sofirtel for a number of years. Check in was a little disappointing as it busy and not enough staff on desks. Changes to the 'little' accompinaments was also significantlydosappointing eg no longer your choice of complimentary cocktali.... As always, the rooms and views are really positive but, given the trend to reducing choice,...

Review collected in partnership with Accorhotels.com
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1Thank Frank S
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Welcome back to Sofitel Melbourne On Collins, I was pleased to read that you enjoyed your recent stay and rated your overall experience well. I have forwarded your comments regarding the delays you experienced at check in and the complimentary cocktail selection restrictions to our Front Office Manager and Director of Food & Beverage for review. I apologise for the...

Australia
Reviewed 13 November 2013

We believe we received great value for our club lounge experience. Check in was good and the staff very pleasant. The view and seating was great in the lounge with copious snacks available during the day and complimentary non alcoholic beverages ... we never went without and no dinner was required after. Alcohol is available only from 5.30pm - 7.30pm...

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Helpful?
3Thank Nicole C
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed your Sofitel Club Lounge experience. I appreciate your comments regarding the cleanness of the Club Sofitel and I have forward your feedback to our Club Manager to review with the team and apologise for your experience. It is certainly not normal to receive feedback...

Canberra
Reviewed 13 November 2013

Review collected in partnership with Accorhotels.com
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1Thank Ruby M
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 

Additional Information about Sofitel Melbourne on Collins

Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $214 - $721 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Melbourne on Collins 5*
Number of rooms: 363
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, ACCOR, Cheap Tickets, Booking.com, Travelocity and Jetsetter so you can book your Sofitel Melbourne on Collins reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Sofitel
Hotel Style:
#3 Romantic Hotel in Melbourne
#6 Spa Hotel in Melbourne
#12 Family Hotel in Melbourne
#14 Luxury Hotel in Melbourne
#14 Business Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Melbourne on Collins staff and other travellers.
22 questions
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Panama City, Panama
7 months ago

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Questions? Get answers from Sofitel Melbourne on Collins staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors provide a better view.”
 of 5 bubbles Magarey, 15 Jan 2017 | Read review
“Eastern or southern facing rooms have good views from exhibition buildings to MCG”
 of 5 bubbles pauste1, 13 Jan 2017 | Read review
“The rooms are from the 36th floor upwards so all good views. If you have a particular view you'd like to see ask when booking.”
 of 5 bubbles StargazerMelbourne, 13 Jan 2017 | Read review
“Our room (3723) was just right and it was so quiet that a restful night was had by all.”
 of 5 bubbles hcondon_12, 12 Jan 2017 | Read review
“High floor”
 of 5 bubbles alext199, 11 Jan 2017 | Read review
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