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Sofitel Melbourne on Collins

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#17 of 160 Hotels in Melbourne
Certificate of Excellence
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Sofitel Melbourne on Collins
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5,061 Reviews from our TripAdvisor Community

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Showing 4,913: English reviews
Melbourne
Reviewed 17 September 2013

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Adrian T
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

melbourne
Reviewed 17 September 2013

I stayed in room 4703, magnificient views of the bay and Melbourne. Cleanliness was great, staff impeccable, had to arrive and leave immediately for a function...complete smooth sailing checking in etc Room service breakfast was exquisite and no problems with check out and bills this time. If you want super classy service and a very grown up ambience, the Sofitel...

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Thank tiredmumMelbourne
Jeremy H, HotelManager at Sofitel Melbourne on Collins, responded to this review

I was thrilled to read your comments on Trip Advisor and you enjoyed your guest room on level 47. I appreciate your comments on service delivered by our Ambassadors and will be sure to pass this on. We look forward to welcoming you back to Sofitel Melbourne in the not too distant future.

new zealand
Reviewed 16 September 2013

Stayed here in September. The rooms are a very good size and interesting enough have wooden shutters instead of curtains that keep the sunlight in the morning. The staff are super friendly and helpful. The room had some great views. The bed was very soft maybe too soft. The hotel is in a very good location. Shame there was no...

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Thank thesmdm
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor. I was pleased to read that our friendly Ambassadors made your stay enjoyable. I appreciated your feedback in relation to the complimentary water which has been noted. We look forward to welcoming you and your guests back to Sofitel Melbourne On Collins in the not too distant future.

Sydney, Australia
Reviewed 16 September 2013

All my expectations were met, from check in throughout the stay, right through to the check-out process. The staff manning the parking and the synching with the porter for delivery of luggage to the room, were excellent and the process was seamless. Facilities were as one would expect and there were no downsides! The room had magnificent views (as did...

Review collected in partnership with Accorhotels.com
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1Thank bunnymouse_2
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for your review on Trip Advisor, I was pleased to read you had an enjoyable and seamless stay with us. I will be sure to pass on your feedback to our Ambassadors to continue the high level of standards. We look forward to welcoming you and your guests back to Sofitel Melbourne On Collins in the not too...

Reviewed 16 September 2013

I stayed here while in Melbourne for a weekend of shopping and catching up with friends. The Sofitel is at the so-called Paris end of Collins Street but all this refers to is the proliferation of designer shops rather than any resemblance to Paris. Melbourne is Melbourne! A plus is the no 48 tram out the front that will take...

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1Thank Patricia F
Reviewed 16 September 2013

To be honest, I have been quite put off by the Sofitel brand in recent months. As a Club Accor platinum, many hotels (Los Angeles, Budapest, London, etc) seem to avoid granting the upgrade listed as a formal perk or make it sound like a huge favour, and hotels themselves have been hit and miss. Well, all of the above...

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Thank eurolondoner
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for your detailed review on Trip Advisor, I was pleased to hear that you had an enjoyable stay with us. We pride ourselves in providing the finest, most up-to-date product in the competitive Melbourne market and so we certainly appreciate your feedback and spending your precious time in doing so. I sincerely hope we have the opportunity to...

Sydney, Australia
Reviewed 15 September 2013

Very good rooms with comfortable beds and good views. The staff are lovely and offer complimentary fruits. Many facilities available including a well-serviced gym as well as a spa. I would definitely stay here again.

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Helpful?
Thank Ashley K
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

I was pleased to read you enjoyed your stay with us and we look forward to welcoming you back to Sofitel Melbourne On Collins during you next visit.

An Accor traveller
Ballarat
Level Contributor
4 reviews
4 hotel reviews
1 helpful vote
Reviewed 14 September 2013

Review collected in partnership with Accorhotels.com
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Thank An Accor traveller
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Reviewed 14 September 2013

Great location and seriously good views over Melbourne. Lovely rooms, although the bathrooms are small. For the price you pay and nice big bath would be great! The service was excellent and all staff friendly. Our room service food was poor however - such a disappointment when the food at No. 35 is so fantastic! Probably wouldn't stay here again,...

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Thank Danielle G
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor. I was concerned to read your comments about your in room dining menu and I sincerely apologise for the impact this had on your stay. I would be interested to know some more detailed feedback in relation to your comments if you could please email me directly via h1902-am01@sofitel.com . I...

Raglan, New Zealand
Reviewed 12 September 2013

Review collected in partnership with Accorhotels.com
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Thank Peterpan192
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 

Additional Information about Sofitel Melbourne on Collins

Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $224 - $696 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Melbourne on Collins 5*
Number of rooms: 363
Reservation Options:
TripAdvisor is proud to partner with Expedia, Cheap Tickets, ACCOR, Hotels.com, Agoda, Booking.com and Jetsetter so you can book your Sofitel Melbourne on Collins reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Sofitel
Hotel Style:
#3 Romantic Hotel in Melbourne
#6 Spa Hotel in Melbourne
#12 Family Hotel in Melbourne
#14 Business Hotel in Melbourne
#16 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Melbourne on Collins staff and other travellers.
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Questions? Get answers from Sofitel Melbourne on Collins staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a club room if you can afford it”
 of 5 bubbles JGC976, 25 Mar 2017 | Read review
“50th floor suites if you want the best, but all rooms are great.”
 of 5 bubbles marialK2985LI, 22 Mar 2017 | Read review
“Ask for a Bay View room”
 of 5 bubbles Hot_Dots, 19 Mar 2017 | Read review
“All guest rooms start on the 37th floor. Ask for a view of the harbor.”
 of 5 bubbles 564russella, 16 Mar 2017 | Read review
“We had a view across to the East on the 42nd floor. It was amazing at night.”
 of 5 bubbles MKennis, 13 Mar 2017 | Read review
5 of 5