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Lyall Hotel and Spa

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#86 of 158 Hotels in Melbourne
Certificate of Excellence
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1 room 2 adults 0 children
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Lyall Hotel and Spa
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297 Reviews from our TripAdvisor Community

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Showing 288: English reviews
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Auckland Region, New Zealand
Reviewed 2 weeks ago

Good location but hotel is tired.Bed was old and badly down on one side.Breakfast good but service a bit erratic.Did not like a kitchen in the room but others might. Building site next door a real turn off on left side facing from the road

Thank Michael R
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Mr R, Thank you for your review on TripAdvisor following your recent stay. Your comments have been noted, however with your comment on the bed, I am wondering if you mentioned this to staff during your stay. We usually only receive compliments on the comfort of our beds and they are most certainly not old. I have been unable...

Sydney, Australia
Reviewed 2 weeks ago via mobile

I stayed for one night recently at the Lyall Hotel. I travel frequently and enjoy boutique hotels. This wasn't boutique it was run down and grubby. There was mould in the grout of the shower ( over a bath ) and around the door jam the timber was splintering off. There is clearly no maintenance occurring to keep this hotel...

Thank NikAUS
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear NikAUS, Thank you for your comments on TripAdvisor. From your comments, it appears that you stayed in a studio which is one of 5 hotel style rooms that have a shower over the bath, all 35 others are suites that have shower and separate bath. I do apologise that you experienced this and have met with Housekeeping to ensure...

Gold Coast, Australia
Reviewed 3 weeks ago

This is the second stay for me at the Lyall and it won't be the last. It is quite simply THE BEST Boutique Hotel in Melbourne. The service is unsurpassed so much so that you almost feel like you are bunking down with relatives.....albeit the wealthy ones!...The rooms are sooooo cosy without crossing over the line to cluttered...they include everything...

Thank mumwise
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Mumwise, Wow !! What an amazing review, thank you for sharing on TripAdvisor. It is so nice to read when a guest gets and appreciates what you are about. When building and creating The Lyall, we envisaged our guests "living" in all the spaces and actually having an experience rather than just staying.....hence our little tagline "Live The Lyall"....

Reviewed 18 January 2017 via mobile

This is THE boutique hotel to choose if you want to live like a local. It's in a neighborhood rather than the dead center, locals drop in and out of the cozily chic bar because it's so comfortable. It's the perfect upscale home away from home. Don't expect hip. Expect elegant and comfortable, the best and most accommodating staff I...

1Thank Amsterdametje
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Amsterdametje, What a fabulous review !! Thank you so much. I am so pleased that you took some time to let everyone know what you experienced. You actually get what The Lyall is all about. Small, independent, 5 star, city fringe area of South Yarra (in amongst the locals), accommodating staff, suites, fully loaded with service and amenities, cozy...

Reviewed 14 January 2017

We really didn't want to leave! One night just wasn't enough. Staff on reception so helpful and friendly and suite had everything you could have wanted. In the morning I realised there was even a washing machine in the kitchen. Best nights sleep on our trip. Hoping to return if we ever return to Australia. So nice to abandon the...

Thank sev8
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, Thank you so much for making time to share your experience at The Lyall on TripAdvisor. it's lovely to see that you enjoyed your stay and found our staff helpful and friendly. As you mentioned, our suites are equipped with all you could need and our location is so convenient to the best that Melbourne has to offer....

Melbourne, Victoria, Australia
Reviewed 7 January 2017

Everything about this hotel is special. The suites are airy, spacious and very well appointed with super comfy beds. Our view from room 407 wasn't the greatest this time but someone has to have the crappy view. The staff are all efficient, polite and friendly. Would highly recommend the Lyall, as the title says this is our home from home...

Thank Sean D
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Sean D, Thank you for such a generous review of your experience at The Lyall on TripAdvisor. It's pleasing to read that you feel it is your home from home in Melbourne. I'm glad you found your suite to be well appointed, airy and spacious as well as the comfy bed. Thank you for complimenting the staff on their...

Melbourne, Australia
Reviewed 7 January 2017 via mobile

Loved the spa, it was an enjoyable experience. Great location, close to great cafes. Great value for money!!! Would stay again.... the room was clean and comfortable... staff were attentive, nothing was too hard.

Thank sallyh0lland
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Ms h0lland, Thank you for taking the time to share your experience at The Lyall on TripAdvisor. Thank you also for commenting specifically on the spa, our location close to great cafe's, value represented and the cleanliness and comfort of your suite. It is our aim to deliver efficient and effortless service with genuine care so I am pleased...

Luxembourg City, Luxembourg
Reviewed 1 January 2017

In cool South Yarra, this is a nice property offering mainly suites. Spacious with all needed. Perfect sleep assured. One thing to improve now would be the lighting in the suites- it is outdated and too dark. Very good breakfast. Very helpful and friendly staff. Treatments at the spa were very nice and one particular therapist deserves high rating. Great...

Thank Pierre171
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Pierre171, What a lovely review. Thank you so much for taking the time to share your experience on Tripadvisor. I was delighted to read that you have enjoyed the location of South Yarra with its abundance of fun shops, coffee shops and restaurants just 2.4kms from the CBD. Thank you for acknowledging our helpful and friendly staff, treatments in...

Reviewed 14 December 2016 via mobile

We stayed at The Lyall for 2 nights to attend to a friend's wedding which was located closeby. We arrived to a beautifully appointed suite which was spacious and equipped with everything we needed for the weekend. Most notably, the bed was heavenly and offered some of the best night's sleep. Unfortunately it was the breakfast service that detracted from...

Thank Bec T
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Rebecca T, Thank you, once again for reviewing your experience at The Lyall, this time on TripAdvisor. As previously answered, we have addressed this issue with the staff member concerned and would like to express our sincere apologies for this unacceptable comment. I'm sure you will appreciate that this is certainly not our usual standard of service or manners....

Perth, Australia
Reviewed 12 December 2016 via mobile

The service is excellent and atmosphere really nice. The library area is stocked with books and a beautiful open fire. Our bedroom was a little tight on space but the bathroom was spacious and clean and we loved the fluffy dressing gowns. Seems like an older building but it's mostly really clean. Great location too.

Thank Jess S
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Jess S, Thank you for taking the time to comment on your recent stay at The Lyall. Thank you for complimenting our service and atmosphere. I suspect from your comment on the bedroom that you may have had one of our five studio rooms. These are like a regular hotel room and are mainly used as an interconnecting option....

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Let us pamper you. A true 5 Star service Boutique Hotel centrally located close to Toorak Road / Chapel Street shops and restaurants. Melbourne's only privately owned/operated luxury hotel with 40 one and two bedroom suites of contemporary oriental design. The Lyall Hotel and Spa's welcoming ambience attracts a discerning international clientele seeking genuine and professional service whether travelling for business or leisure. All suites have full length windows that open for fresh air and a balcony. ... more   less 

Additional Information about Lyall Hotel and Spa

Address: 16 Murphy St | South Yarra, Melbourne, Victoria 3141, Australia
Region: Australia > Victoria > Melbourne
Price Range: $240 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lyall Hotel and Spa 5*
Number of rooms: 40
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Also Known As:
The Lyall Hotel Melbourne
Lyall Hotel Melbourne
Hotel Style:
#18 Spa Hotel in Melbourne
#28 Business Hotel in Melbourne
#35 Romantic Hotel in Melbourne
#41 Family Hotel in Melbourne
#78 Luxury Hotel in Melbourne
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Questions & Answers

Questions? Get answers from Lyall Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our friends had room 209 which was on the corner so lighter as there were more windows.”
 of 5 bubbles sev8, 14 Jan 2017 | Read review
“My room was on 2nd floor - very quiet!”
 of 5 bubbles Christine60745, 22 Nov 2016 | Read review
“best avoid the ground floor Its a small hotel so main lobby near by”
 of 5 bubbles davidcI8191JF, 7 Aug 2016 | Read review
“We were on ground floor and in a suite which suited us.”
 of 5 bubbles srolt, 10 Apr 2016 | Read review
“Some of the rooms are small so if you have lots of suitcases take that into account. There is no swimming pool or sunbathing area.”
 of 5 bubbles Iv0rT, 5 Apr 2016 | Read review
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