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Lyall Hotel and Spa

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#93 of 158 Hotels in Melbourne
Certificate of Excellence
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Lyall Hotel and Spa
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305 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Amsterdam
Reviewed 18 January 2017 via mobile

This is THE boutique hotel to choose if you want to live like a local. It's in a neighborhood rather than the dead center, locals drop in and out of the cozily chic bar because it's so comfortable. It's the perfect upscale home away from home. Don't expect hip. Expect elegant and comfortable, the best and most accommodating staff I...

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Helpful?
1Thank Amsterdametje
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Amsterdametje, What a fabulous review !! Thank you so much. I am so pleased that you took some time to let everyone know what you experienced. You actually get what The Lyall is all about. Small, independent, 5 star, city fringe area of South Yarra (in amongst the locals), accommodating staff, suites, fully loaded with service and amenities, cozy...

London
Reviewed 14 January 2017

We really didn't want to leave! One night just wasn't enough. Staff on reception so helpful and friendly and suite had everything you could have wanted. In the morning I realised there was even a washing machine in the kitchen. Best nights sleep on our trip. Hoping to return if we ever return to Australia. So nice to abandon the...

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Helpful?
Thank sev8
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, Thank you so much for making time to share your experience at The Lyall on TripAdvisor. it's lovely to see that you enjoyed your stay and found our staff helpful and friendly. As you mentioned, our suites are equipped with all you could need and our location is so convenient to the best that Melbourne has to offer....

Melbourne, Victoria, Australia
Reviewed 7 January 2017

Everything about this hotel is special. The suites are airy, spacious and very well appointed with super comfy beds. Our view from room 407 wasn't the greatest this time but someone has to have the crappy view. The staff are all efficient, polite and friendly. Would highly recommend the Lyall, as the title says this is our home from home...

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Thank Sean D
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Sean D, Thank you for such a generous review of your experience at The Lyall on TripAdvisor. It's pleasing to read that you feel it is your home from home in Melbourne. I'm glad you found your suite to be well appointed, airy and spacious as well as the comfy bed. Thank you for complimenting the staff on their...

Melbourne, Australia
Reviewed 7 January 2017 via mobile

Loved the spa, it was an enjoyable experience. Great location, close to great cafes. Great value for money!!! Would stay again.... the room was clean and comfortable... staff were attentive, nothing was too hard.

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Thank sallyh0lland
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Ms h0lland, Thank you for taking the time to share your experience at The Lyall on TripAdvisor. Thank you also for commenting specifically on the spa, our location close to great cafe's, value represented and the cleanliness and comfort of your suite. It is our aim to deliver efficient and effortless service with genuine care so I am pleased...

Luxembourg City, Luxembourg
Reviewed 1 January 2017

In cool South Yarra, this is a nice property offering mainly suites. Spacious with all needed. Perfect sleep assured. One thing to improve now would be the lighting in the suites- it is outdated and too dark. Very good breakfast. Very helpful and friendly staff. Treatments at the spa were very nice and one particular therapist deserves high rating. Great...

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Helpful?
Thank Pierre171
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Pierre171, What a lovely review. Thank you so much for taking the time to share your experience on Tripadvisor. I was delighted to read that you have enjoyed the location of South Yarra with its abundance of fun shops, coffee shops and restaurants just 2.4kms from the CBD. Thank you for acknowledging our helpful and friendly staff, treatments in...

Reviewed 14 December 2016 via mobile

We stayed at The Lyall for 2 nights to attend to a friend's wedding which was located closeby. We arrived to a beautifully appointed suite which was spacious and equipped with everything we needed for the weekend. Most notably, the bed was heavenly and offered some of the best night's sleep. Unfortunately it was the breakfast service that detracted from...

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Helpful?
Thank Bec T
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Rebecca T, Thank you, once again for reviewing your experience at The Lyall, this time on TripAdvisor. As previously answered, we have addressed this issue with the staff member concerned and would like to express our sincere apologies for this unacceptable comment. I'm sure you will appreciate that this is certainly not our usual standard of service or manners....

Perth, Australia
Reviewed 12 December 2016 via mobile

The service is excellent and atmosphere really nice. The library area is stocked with books and a beautiful open fire. Our bedroom was a little tight on space but the bathroom was spacious and clean and we loved the fluffy dressing gowns. Seems like an older building but it's mostly really clean. Great location too.

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Thank Jess S
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Jess S, Thank you for taking the time to comment on your recent stay at The Lyall. Thank you for complimenting our service and atmosphere. I suspect from your comment on the bedroom that you may have had one of our five studio rooms. These are like a regular hotel room and are mainly used as an interconnecting option....

Heidelberg, Germany
Reviewed 12 December 2016

Lyall is a small hotel in a good location in a quiet street near to the South Yarra train station. The room I had was more like a whole apartment, and it was good to have a nicely working kitchen. The staff were friendly and helpful.

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Thank Martin P
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Martin P, Thank you for sharing your experience at The Lyall on TripAdvisor. Our suites are among the biggest room sizes in Melbourne and do include a kitchen, making The Lyall a perfect destination to settle for an overnight stay or a few months. Our South Yarra address is central to all major attractions and has lots of great...

Singapore
Reviewed 10 December 2016 via mobile

Away from the crowds at Melbourne City center, but still very easily accessible from South Yarra train station, this tucked away hotel was a cool find. Set up on a quiet little residential street, it is minutes away from the bustling toorak street and chapel street which is home to numerous shops and cafes. The hotel itself is very well-kept....

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Helpful?
Thank harikumarp2015
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Guest, Thank you for your positive review on TripAdvisor. I was glad to see that you enjoyed the location just off Toorak Road and it's accessibility to bustling Toorak Road, Chapel Street and the railway station. Thank you for acknowledging the presentation of The Lyall and your pleasant experience in the suite and from our staff. We look forward...

Reviewed 5 December 2016 via mobile

Location: Perfect in the super cool south yarra with lots of great cafes, shops and restaurants. The train station is 5 mins away so u can be in the city in no time. Service: Really good Room: Good, but not clean enough

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Helpful?
Thank skytraveller86
Rowina T, Owner at Lyall Hotel and Spa, responded to this review

Dear Skytraveller86, Thank you for reviewing your recent stay on TripAdvisor. It was pleasing to read that you enjoyed the location of The Lyall and agree you are in amongst great cafes, shops and restaurants. Thank you also for mentioning that you found the service Really good and the room good. I acknowledge your housekeeping comment and have addressed the...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Let us pamper you. A true 5 Star service Boutique Hotel centrally located close to Toorak Road / Chapel Street shops and restaurants. Melbourne's only privately owned/operated luxury hotel with 40 one and two bedroom suites of contemporary oriental design. The Lyall Hotel and Spa's welcoming ambience attracts a discerning international clientele seeking genuine and professional service whether travelling for business or leisure. All suites have full length windows that open for fresh air and a balcony. ... more   less 

Additional Information about Lyall Hotel and Spa

Address: 16 Murphy St | South Yarra, Melbourne, Victoria 3141, Australia
Region: Australia > Victoria > Melbourne
Price Range: $233 - $502 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lyall Hotel and Spa 5*
Number of rooms: 40
Reservation Options:
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Also Known As:
The Lyall Hotel Melbourne
Lyall Hotel Melbourne
Hotel Style:
#19 Spa Hotel in Melbourne
#28 Business Hotel in Melbourne
#35 Romantic Hotel in Melbourne
#41 Family Hotel in Melbourne
#83 Luxury Hotel in Melbourne
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Questions & Answers

Questions? Get answers from Lyall Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner High Floor is excellent. No experience of others.”
641howard, 18 Apr 2017 | Read review
“Do not stay whilst construction next door is still underway.”
rowanr724, 28 Mar 2017 | Read review
“Our friends had room 209 which was on the corner so lighter as there were more windows.”
sev8, 14 Jan 2017 | Read review
“My room was on 2nd floor - very quiet!”
Christine60745, 22 Nov 2016 | Read review
“best avoid the ground floor Its a small hotel so main lobby near by”
davidcI8191JF, 7 Aug 2016 | Read review
5 of 5