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The Westin Melbourne

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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Modern, chic and elegantly understated, The Westin Melbourne's dramatic staircase and light-filled lobby sets the tone for one of Australia's leading hotels. Boasting 262 luxurious guest rooms, the award winning property is surrounded by theatres, galleries, designer boutiques and the city's finest attractions. SPG Members receive complimentary in room internet when booking direct.
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Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Pool
Airport Transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Classic
HOTEL CLASS
Hotel links
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Hotel deals
Location
Full view
Neighbourhood
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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2,424Reviews
1,436Photos
21Q+A
100Room tips
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Of course the room was fine, everything worked, etc., etc. That is to be expected at a high-end hotel in a major first-world city in 2019. The Westin Melbourne did not disappoint. However, the main reason we'd stay there again is its people. As one example, I left my backpack on
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Review collected in partnership with this hotel
We have stayed here a number of times over the years & it is always superb. We were last there in January 2018 but hadn’t gotten around to writing a review. We can never wait to go back, & will be there again later this year. The hotel itself is beautiful, the lobby area is
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Entry to the hotel is off the main street by a secret laneway lined with posh shops. It has the feel of an old European pensione until the entry reveals itself. The main doors are closed off late at night with a skeleton staff to tend to guest needs.The rooms may have had a
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Review collected in partnership with this hotel
The hotel room feel cheap, the service is poor, the telephone has no speed dial to call room service or reception. The look and feel of the room is a 1970s feel. If not for the tennis filling up alternative hotels I would have immediately checked out and not stayed the night.
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Response from WestinMelbourne, Manager at The Westin Melbourne
Responded yesterday
Dear Shaun B, Thank you for your detailed comments. We are disappointed to learn your recent stay did not meet your expectations and we sincerely apologise. Rest assured all of your comments have all been passed onto the relevant departments for further discussion and improvements. We would welcome the opportunity to discuss in person and as such hope to welcome you for an overall more uplifting stay. Be well.
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My partner and I along with our best friends enjoyed our stay at the Westin Melbourne. The hotel is in a great location. The room was well-appointed and the staff was very helpful. I would like to thank Alexander, the Front Office Duty Manager, who made checking in so easy. He
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Contact the Westin for that information. There are always babysitting services available outside the hotels that would come to the hotel.
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We also have a 3year old boy. The hotel does not have baby sitter service. You can hire a baby sitter in the city but it's like $70 for 3 hours plus you have pay for their parking. Hope this helped.
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Hello Jess There is no club lounge at the Westin Melbourne, and no refreshments through0ut the day.Breakfast is not included unless you pay for it.Or use your Platinum benefit.But it is better to have breakfast outside cost about the same or cheaper.Yes, Westin Melb is a great hotel but missing those club benefits.
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We didn’t notice the construction noise when in our room or in the restaurant. Taxis have access from 2 sides so we’re not impacted when we were there. Access is really only impacted by the number of pedestrians which isn’t affected by the construction. I hope this helps.
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"road work during the week days could be intrusive"
"Not sure of my directions, but there were GREAT views of the downtown and river available . . . just ask for help"
"Ask about construction"
"I love having the real milk in my morning tea. Much better than the normal UHT."
"Definitely recommend the king room with balacony view to St. Paul’s cathedral."
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PRICE RANGE
US$188 - US$597 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin melbourne hotel melbournewestin melbournemelbourne westin
LOCATION
AustraliaVictoriaMelbourneCentral Business District
NUMBER OF ROOMS
262
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