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Usually I stay at the Intercontinental Rialto which is a great hotel but this year wanted to try somewhere different .
I must say the Westin absolutely surpassed all my expectations.
The staff are friendly , discreet and professional .
The room was clean ,...More
Recently went to the Cheese High Tea experience which I booked months ago for my birthday. I came down with a really bad cold and called to make rearrangements. The gentleman on the phone was really rude and unhelpful. I wasn't willing to waste $140...More
1 Thank ally5_13
Response from WestinMelbourne, Manager at The Westin MelbourneResponded 5 days ago
Dear ally5_13. We appreciate our guests feedback as this provides us with an opportunity to fine tune our services and improve for the future. With that we are disappointed to learn your recent visit did not meet your expectations and we sincerely apologise. Rest assured...More
Very happy with all service requested, extra tea bags and morning paper delivery. Found the concierge to be extremely friendly and helpful. Liked how central to shops, restaurants and different events we were traveling to.
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Great staff, great location & super comfortable beds. Walking distance to Tennis Centre, MCG, Yarra River, parklands, shopping, restaurants and sensational coffee shops. Always stay here when I visit Melbourne.
I stayed at The Westin recently for a 2 night business trip and as a regular traveller, was hoping it would be good but it was exceptional - and I'm fussy! Outstanding customer service was where The Westin excels - everyone I spoke to from...More
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air
of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
There is no club lounge at the Westin Melbourne, and no refreshments through0ut the day.Breakfast is not included unless you pay for it.Or use your Platinum benefit.But it is better to have breakfast outside... More
There is no club lounge at the Westin Melbourne, and no refreshments through0ut the day.Breakfast is not included unless you pay for it.Or use your Platinum benefit.But it is better to have breakfast outside cost about the same or cheaper.Yes, Westin Melb is a great hotel but missing those club benefits.