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The Westin Melbourne

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#14 of 158 Hotels in Melbourne
Certificate of Excellence
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The Westin Melbourne
The Westin Melbourne
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1,885 Reviews from our TripAdvisor Community

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Showing 1,816: English reviews
Sydney, Australia
Reviewed 25 January 2015

I love the Westin in Melbourne. From the moment that Ian on the door welcomes you back like long lost family to the moment you leave, it's just like a home away from home. The rooms are large and the interconnecting rooms at the ends of the corridors are really good for families with the extra little corridor in-between the...

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Helpful?
Thank AdamK_11
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for your review. It is nice to know we are your home away from home. During your next stay, if you are not already a Starwood Preferred Guest member, please request to join the program so we may keep you informed of our special offers and 15% off food in all our venues (T& C’s apply)....

London, United Kingdom
Reviewed 23 January 2015

This hotel was one of the best I have stayed in, from start to finish, the valet, the receptionist, the concierge and all the lounge staff were all friendly and helpful and very professional. Our room was large and very clean it had everything we could have needed, the bed was a king size but all the bedding was luxuriousand...

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Helpful?
Thank Sally K
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. Thank you for your positive review. We are pleased you recognized the instinctive level of service that we strive to uphold at our hotel. The world class in room features such as the Westins signature Heavenly Bed, bath and shower, provide our guests with such a revitalizing stay. Next time you stay with us perhaps try the onsite...

Reviewed 23 January 2015

The Westin is easily my favourite Melbourne Hotel and it is the only place I recommend people visiting Melbourne should stay. Perfect location with all major sights within walking distance or a short iconic tram ride away. The friendly staff are always polite and able to assist you with any concern. The rooms are beautifully presented with most providing a...

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1Thank Shane B
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thanks for recommending us to other travellers, we appreciate it. Our location is certainly unbeatable along with our personable service. If you are not already a Starwood Preferred Guest member, please request to join the program so we may keep you informed of our special offers and 15% off food in all our venues (T& C’s apply). We...

Los Angeles, California
Reviewed 18 January 2015

Great hotel for the price. Very clean, large spacious rooms. We were very pleased during our stay here. The location is great too. Within walking distance of shopping, restaurants, and 20min walk to the Victoria Market. There is also a tram in the CBD that runs for free during the month of Jan. in the summer. Definitely a great spot!

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Helpful?
Thank Amy K
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for taking the time to provide your review . We are pleased to provide a refreshing sanctuary in an unbeatable location. We are delighted we delivered instinctive service and that you had time to enjoy our spacious rooms and luxurious in room Westin features. We look forward to the opportunity to welcome you back to the...

Reviewed 18 January 2015 via mobile

My boyfriend and I stayed stayed here for one night to celebrate our anniversary. We had a standard queen room and it was beautiful. The bed was amazing, it was so comfortable and the bathroom was great too - massive shower. Our room was very clean and the service was friendly. We used a voucher they had given us for...

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Thank Tania C
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Congratulations to you both on your anniversary. We are pleased to learn your stay us was so memorable. We are well known for our large and well appointed rooms and our signature Heavenly Bed provides a comfortable and revitalizing night’s sleep. The beds and bedding can actually be purchased and at present there is a 25% discount if...

Reviewed 17 January 2015

We have stayed at the Westin Melbourne after Christmas for the past few years as our little tradition and it always meets expectations. The staff are friendly and professional and the breakfast is always amazing! This year we brought our new baby along and the staff all made it easy for us and didn't make us feel like we were...

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Helpful?
Thank Megan W
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. We appreciate that you take the time to share your feedback regarding your recent stay with us. Your feedback is very valuable to us. We are pleased you appreciated our instinctive service and our Super Foods breakfast in Allegro. We also noted your constructive comment regarding the shower and regret we were unable to address these concerns for...

Kuala Lumpur, Malaysia
Reviewed 16 January 2015

Walking into the room at the Westin, I was really taken aback by how beautiful the view from the window is. I would highly recommend a room overlooking Swanston Street as my room had an amazing view of Flinders Station, Swanston, St Paul's and the Town Hall. Hanging on the balcony watching people go by and celebrating New Year's was...

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Helpful?
4Thank JuiTeoh
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear reviewer. We are thrilled you chose to stay with us over New Years Eve. Thank you for taking the time to share your refreshing comments. We are delighted you appreciated our personable and instinctive service, and that you enjoyed the signature in room features we are so well known for. We sincerely look forward to the opportunity to welcome...

Sydney, Australia
Reviewed 15 January 2015 via mobile

I have stayed in most of the Melbourne hotels for business and my pick of the bunch is the Westin followed by Grand Hyatt and then the Sheraton. I like the Westin over the other two for a few reasons. 1) Well priced with exception when there are big events in Melbourne when the price can double. 2) the gym...

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2Thank Brett P
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for such positive feedback regarding your recent stay. We are pleased you enjoyed our unbeatable location amongst all that Melbourne city has to offer and that you made the most of our first class onsite facilities. We will ensure your comments are passed to our associates. We look forward to the pleasure of welcoming you back...

Melbourne, Australia
Reviewed 10 January 2015

We had a great stay at Westin Melbourne. Sense of Summer package included valet parking, full buffet breakfast at Allegro, 2 cocktails, WIFI access, late checkout and unlimited inhouse movies. This was a great mini treat for my husband and I, left the kids with the grandparents and indulged in some couple time. The hotel room we got was a...

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1Thank dcrv
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. Thank you for your feedback. We are glad you made the most of our Sense of Summer Package during your recent stay. We would like to take this opportunity to apologise for the key card incidence. Mobile phones and credit cards can deactivate key cards magnetic strip, which may have happened however we will have all the hardware...

Melbourne, Australia
Reviewed 10 January 2015

My husband surprised myself & our 7 y/o daughter to a night's stay at a 5 star hotel on New Years day. It was a real treat!!! Very classy & sophisticated hotel with a beautiful foyer overlooking city square that still had the Christmas decorations up. From the moment you drive up the staff are very welcoming, professional & can't...

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Helpful?
Thank keego1968
WestinMelboune1185, Manager at The Westin Melbourne, responded to this review

Dear Reviewer. We appreciate that you take the time to share your feedback regarding your recent stay with us. Your feedback is very valuable to us. We are pleased you appreciated our unsurpassed location in the Melbourne city and our signature room features such as Heavenly Bed & bath amenities. However, we would like to take this opportunity to apologize...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Modern, chic and elegantly understated, The Westin Melbourne's dramatic staircase and light filled lobby overlooking the vibrant City Square sets the tone for one of Australia's leading hotels. Boasting 262 luxurious guest rooms, the award winning property is surrounded by theatres, galleries, designer boutiques and the city's finest attractions.SPG Members receive complimentary in room internet when booking direct. ... more   less 

Additional Information about The Westin Melbourne

Address: 205 Collins St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $254 - $713 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Melbourne 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
The Westin Melbourne Hotel Melbourne
Westin Melbourne
Melbourne Westin
Hotel Style:
#5 Spa Hotel in Melbourne
#10 Romantic Hotel in Melbourne
#11 Business Hotel in Melbourne
#13 Luxury Hotel in Melbourne
#17 Family Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Melbourne staff and other travellers.
11 questions
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Questions? Get answers from The Westin Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good Hotel , very cose to the city and very conveniently located”
 of 5 bubbles meeran2016, 10 Mar 2017 | Read review
“city view and go an upgrade as its worth it”
 of 5 bubbles xxnaughtyboyxx, 22 Feb 2017 | Read review
“Balcony rooms are great”
 of 5 bubbles JJJ1964, 21 Feb 2017 | Read review
“Try to get a room with a treadmill and weights. But great gym also.”
 of 5 bubbles bigwig2010, 5 Feb 2017 | Read review
“Standard rooms facing Regents Place don't have a view. But they're comfortable and quiet. Otherwise, the Spa Studio has a stunning ambience.”
 of 5 bubbles 761KevinK, 1 Feb 2017 | Read review
5 of 5