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Quay West Suites Melbourne

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#12 of 156 Hotels in Melbourne
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Quay West Suites Melbourne
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1,014 Reviews from our TripAdvisor Community

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Showing 990: English reviews
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England, United Kingdom
Reviewed 4 days ago NEW

This was our first visit to Australia and Melbourne was our first stop. We loved the location of this place. We could walk or get the tram to everywhere that we wanted to go. We also had everything we needed in the apartment. Our original room didn't have quite the stunning view that I expected but we were able to...

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Helpful?
Thank mummyharris2016
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thanks you for the review, I am pleased you enjoyed your stay with us. We appreciate the feedback.

Melbourne, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 6 January 2017

A special night celebrating our 19th Wedding Anniversary after what has been a difficult year for us, so was a belated anniversary - this made it all the more special that the stay was just perfect! From reservation to check in and check out, although only being one night we were dealt with efficiently, professionally and with the friendly service...

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2Thank Angiepea
About Hotel's Favourite Review
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Happy Anniversary once again form the team. We are so pleased you enjoyed our hospitality and that we made the stay very special with what sounds to be fond memories.We look forward to welcoming you back.

victoria
Reviewed 5 days ago NEW

The only thing this hotel/suites has going for it, is its location, and the comfortable bed. When we arrived we checked in and found they had given us a room with a queen bed when I did specify king, due to being 8 months pregnant and needing the extra room. Claire Marie on the front desk was very helpful in...

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Helpful?
Thank bree_25
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thanks Bree, I am sorry that you did not enjoy the stay with us, I would be pleased to discuss your stay at anytime. Good luck with your new arrival and we hope to see you back again soon. Jackie Porter 0413481164

Victoria, Australia
Reviewed 5 days ago NEWvia mobile

Stayed at this hotel for a few nights for a conference. Not a bad spot. Good conference facilities. Rooms are very spacious but felt dated. It's in a good location with plenty of restaurants and cafes close by.

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Helpful?
Thank Coight69
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we are refurbishing from May this year so we look forward to showing you the suits next time you stay.

Melbourne, Australia
Reviewed 1 week ago

Staff were super friendly, valet parking is cheap compared to parking under the building yourself, room was nice, super clean a little dated but overall a great stay. Location is great as well as it is only a few min walk to Flinders Street Station area.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank PatnLeah
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we are renovating this year so we look forward to showing you the suite when you stay with us again.

Reviewed 1 week ago

Interestingly, this is the first hotel I've ever stayed in that doesn't have a copy of the Bible in the night stand. Ironically appropriate since I was in Melbourne to attend a performance of "The Book of Mormon". Brilliant show and so beautifully 'wrong' in every respect! Nothing wrong about the Quay West Suites. Nothing. Perfect location. Generous to a...

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Helpful?
Thank Antony M
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thanks Anthony, We appreciate the review, and we look forward to welcoming you back.

Tumut, Australia
Reviewed 1 week ago

Just love Melbourne , it was our first time staying at QUAY WEST SUITES and we couldn't fault them. Staff are great, Rooms clean and comfy. we'll be back when we need to stay this side of town . Nice location surrounded by Restaurants and Bars

Review collected in partnership with Accorhotels.com
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Helpful?
Thank grum064
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we are pleased enjoyed the stay. We look forward to welcoming you back.

London, United Kingdom
Reviewed 1 week ago

One night stay in a suite of beautiful rooms overlooking the iconic sites of central Melbourne, all of which are virtually on the doorstep of this amazing boutique hotel. Friendly, helpful staff and top class facilities.

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Thank Annagran
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you, we do have an amazing location, thank you for the review. We look ofrwrad to seeing you again soon.

Forster, Australia
Reviewed 2 weeks ago via mobile

Stayed in Quay West suites for the weekend as a birthday surprise to see a show at Hamer Hall. The hotel is fantastic. Friendly helpful staff,free breakfast and the location is perfect right on southbank. The rooms have everything you need including washing machine and dishwasher. The most comfortable bed I have ever slept on in a hotel. Great little...

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Helpful?
Thank Debra S
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we appreciate it .

Melbourne, Australia
Reviewed 2 weeks ago via mobile

This is our second visit to quay west suites and we are never disappointed! Getting an upgrade to the penthouse suite was amazing !!!! Thank you to Sarah and all the staff for your wonderful service. Pool and other facilities are great. Apartments are clean and spacious (we are a family of 5) and everything is at your doorstep (shrine,...

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Helpful?
Thank JenofOz
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Wow we love awesome! I will share your feedback with Sarah and the team . We are pleased you enjoyed the stay and we look forward to welcoming you back.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Quay West Suites Melbourne is a 5 star apartment style hotel overlooking the Yarra River. Offering a choice of one, two or three bedroom guest accommodation, the hotel is ideal for business travellers, family holidays or a romantic getaway. Quay West Suites Melbourne provides easy access to the CBD and local attractions such as Federation Square, Royal Botanic Gardens, Crown Casino, Southgate Arts & Leisure Precinct, Melbourne Aquarium, fashion boutiques, restaurants and cafes. Newly refurbished mineral salt pool, steam room and gym. ... more   less 

Additional Information about Quay West Suites Melbourne

Address: 26 Southgate Ave, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: $225 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Quay West Suites Melbourne 5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity and ACCOR so you can book your Quay West Suites Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quay West Suites Melbourne Hotel Melbourne
Quay West Hotel Melbourne
Quay West Melbourne
Hotel Style:
#4 Spa Hotel in Melbourne
#9 Romantic Hotel in Melbourne
#11 Luxury Hotel in Melbourne
#12 Business Hotel in Melbourne
#14 Family Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Quay West Suites Melbourne staff and other travellers.
13 questions
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Questions? Get answers from Quay West Suites Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room with a view on a higher level, and king bed”
 of 5 bubbles bree_25, 21 Feb 2017 | Read review
“Accor Plus membership definitely offers advantages.”
  • Enough said!
 of 5 bubbles antonym987, 15 Feb 2017 | Read review
“Rooms overlooking the Yarra”
 of 5 bubbles Annagran, 13 Feb 2017 | Read review
“River views”
 of 5 bubbles DuquesaLondon, 10 Feb 2017 | Read review
“Upper floors will be quieter, river views are great.”
 of 5 bubbles Semperpronto, 5 Feb 2017 | Read review
5 of 5