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Quest Southbank Melbourne

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16 Kavanagh St Southbank, Melbourne, Victoria 3006 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (69)
Room & Suite (46)
Dining (14)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 20-06-23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Quest Southbank Melbourne
Updated 20-06-23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#36 of 167 hotels in Melbourne
Location
Cleanliness
Service
Value
Travellers' Choice
COVID-19 UPDATE - QUEST SOUTHBANK IS OPEN: At Quest Southbank, everything Melbourne has to offer is at your doorstep - in a quiet location only moments from Southbank Promenade and its iconic restaurants, The Arts Centre, National Gallery of Victoria, Federation Square, Melbourne Convention Centre, Crown Entertainment complex, Melbourne's CBD, Melbourne Park and MCG Sports Venues. Quest Southbank has 90 modern spacious hotel apartments including One, Two and Three Bedroom Apartments. Ideal for families, colleagues or larger groups looking for a home away from home experience with fully equipped kitchens and laundry facilities. We also offer a range of Two and Three Bedroom Executive Apartments – that offer more space internally, superior fit out and extensive views over either; the city, the bay or the Arts Precinct and scenic Kings Domain gardens. All Apartments enjoy complimentary Wi-Fi powered by a high speed fibre service and Nespresso Coffee machine and Speciality Teas. At Quest Southbank guests can enjoy a diverse range of menus and dining experiences, at Southbank’s iconic restaurants, cafés and bars all with a spectacular backdrop of Melbourne’s city skyline.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Kids stay free
Highchairs available
Car hire
Business Centre with Internet Access
Car park
Wifi
Paid internet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Taxi service
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Separate dining area
Separate living room
Sofa
Telephone
Bottled water
Iron
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Radio
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Chinese, Indonesian
1469Reviews11Q+A70Room tips
Traveller rating
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Popular mentions
KarlieR wrote a review Jul. 11
Bairnsdale, Australia48 contributions34 helpful votes
I stayed here over the school holidays with my family for 2 nights. Check in and out was super easy. We didn't have the big views of the city , we didn't need that. The apartments were so close to the city CBD and Southbank area. Rooms were clean and well stocked with beautiful teas and coffee.
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Quest Southbank, General Manager at Quest Southbank Melbourne
Responded 2 weeks ago
Greetings KarlieR! Thank you so much for taking the time to review your stay with us at Quest Southbank. We are absolutely delighted you were able to take advantage of our amazingly central location, close to everything you need for a quick winter Melbourne getaway! Our housekeeping department are exceedingly happy their overall presentation and in-room tea selections have been noticed and enjoyed by our yourself and all of our beloved guests. We very much look forward to accommodating you and your family again in future. All the best, Scarlett - Guest Relations Quest Southbank
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NARB21 wrote a review Jul. 9
1 contribution
Was not as expected and although service on check in was fantastic and so was the location the rooms were outdated and not clean. As the reviews i had read were good I was very disappointed on arrival and would not stay here again.
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Quest Southbank, General Manager at Quest Southbank Melbourne
Responded 2 weeks ago
Dear NARB21, Thank you for taking the time to complete a review on your recent stay with us, we really appreciate your time and your feedback. Our reception team is very pleased to know that you loved the check in service and our central location. It is a regret to know that we fell short in meeting your expectations and that there has been some cause for disappointment on some aspects of your stay. Our Housekeeping Team is working hard to make sure that all of our Guests is satisfied with the cleanliness of our apartments. We will pass your feedback on to higher management for further investigation and training. We really hope that you will change your mind and come stay with us at Quest Southbank again in the near future. Kind Regards, Alisa Guest Relations Quest Southbank Apartment Hotels
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emmalou2602 wrote a review Jul. 5
Melbourne, Australia1 contribution
The rooms were fabulous, beds were very crisp white and clean and the view was awesome. The staff were super helpful and friendly. The location is excellent! Right in the heart of the Melbourne Arts precinct - walking distance to NGV, The Arts Centre, ACCA and Fed Square. We loved our stay and will definitely be booking again.
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Date of stay: February 2021
Rooms
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Service
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Response from Quest Southbank, General Manager at Quest Southbank Melbourne
Responded 3 weeks ago
Dear Emmalou2602, Thank you for taking the time to review your recent stay here at Quest Southbank! We really do appreciate all feedback as it is the key to our success. We are blessed with the fantastic location, being in the heart of Southbank and close to everything. As well as having fantastic staff both reception and housekeeping. We really do strive to provide the best customer service possible. We look forward to having the pleasure of welcoming you back. Regards, Abby-Guest Relations
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cathy mac m wrote a review Jul. 4
Perth, Australia1 contribution
We loved our stay at Quest Southbank! Our 2 bedroom apartment was immaculately clean, beautifully appointed and had the most amazing views. The staff were incredibly helpful and friendly. The apartments are in an excellent location, close to all amenities; a short walk to the NGV and Botanic Gardens and a lovely walk across the river to the city centre. We highly recommend Quest Southbank and will definitely stay again when we return to Melbourne. Thankyou David and your team!
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Date of stay: February 2021
Value
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Service
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Response from Quest Southbank, General Manager at Quest Southbank Melbourne
Responded 3 weeks ago
Dear cathymacm, Greetings from Quest Southbank! Thank you so very much for taking the time to review your stay with us in the heart of the Arts Precinct. It is wonderful to hear you were able to maximise on our wonderful location - close to all Melbourne has to offer - and advantageously appointed apartments. We very much look forward to welcoming you in the near future! All the best, Scarlett - Guest Relations Quest Southbank
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Jay wrote a review Jul. 4
Melbourne, Australia3 contributions1 helpful vote
Have stayed at Quest Southbank a few times now and will keep coming back. The staff are extremely welcoming, the apartments are always spotless and well equipped and the location is perfect for a weekend exploring Melbourne. This place is real value for money.
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Date of stay: July 2021
Rooms
Cleanliness
Service
Helpful
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Response from Quest Southbank, General Manager at Quest Southbank Melbourne
Responded 3 weeks ago
Greetings from Quest Southbank! Thank you so very much Jayw859 for taking the time to review your stay with us. We are extremely pleased you were able to take advantage of the fully equipped kitchen facilities, spotless amenities and friendly staff. Your lovely feedback has been passed on and we very much for forward to accommodating you again. All the best, Scarlett - Guest Relations Quest Southbank
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PRICE RANGE
US$84 - US$186 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quest southbank melbourne, quest southbank hotel melbourne
LOCATION
AustraliaVictoriaMelbourneSouthbank
NUMBER OF ROOMS
90
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Frequently Asked Questions about Quest Southbank Melbourne
Which popular attractions are close to Quest Southbank Melbourne?
Nearby attractions include National Gallery of Victoria (0.2 km), The Australian Ballet (0.09 km), and Southbank (0.3 km).
What are some of the property amenities at Quest Southbank Melbourne?
Some of the more popular amenities offered include free wifi, a fitness centre, and a business centre.
Which room amenities are available at Quest Southbank Melbourne?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Quest Southbank Melbourne?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Quest Southbank Melbourne?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Quest Southbank Melbourne?
Conveniently located restaurants include Saporito Taquito, Waterfront, and P.J.O'Brien's Irish Pub.
Are there opportunities to exercise at Quest Southbank Melbourne?
Yes, guests have access to a fitness centre during their stay.
Is Quest Southbank Melbourne located near the city centre?
Yes, it is 0.9 km away from the centre of Melbourne.
Are any cleaning services offered at Quest Southbank Melbourne?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Quest Southbank Melbourne?
The staff speaks multiple languages, including English, Chinese, and Indonesian.
Are there any historical sites close to Quest Southbank Melbourne?
Many travellers enjoy visiting Old Melbourne Gaol (1.7 km), St. Patrick's Cathedral (1.6 km), and Rippon Lea Estate (6.9 km).