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Grand Hotel Melbourne - MGallery Collection

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#57 of 156 Hotels in Melbourne
Certificate of Excellence
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1 room 2 adults 0 children
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Grand Hotel Melbourne - MGallery Collection
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1,592 Reviews from our TripAdvisor Community

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Showing 1,559: English reviews
Melbourne, Australia
Reviewed yesterday NEW

We booked and paid for our room and breakfast on the hotel's website and were pleasantly surprised to find that we were upgraded from a studio to a 1 bed-room apartment on the top floor. Apartment was very nice and spacious with a well laid out kitchen, including a coffee maker (bit disappointing to find that you had to pay...

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Helpful?
Thank Ros E
Melbourne, Australia
Reviewed yesterday NEW

The Grand Hotel was the former Victorian Railways Administration offices-built in 1893, the largest building to be built in the 1800’s. It is National Trust classified and on the Victorian Heritage Register. Out the front at the corner of Flinders and Spencer Streets is a full size artistic representation of Melbourne’s iconic W-class tram. The Melbourne City council paid $340,000...

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Thank Peter M
Wodonga, Australia
Reviewed 2 days ago NEW

I stayed for 4 nights, received great service from the staff, the room was clean & ideally suited for my requirements, a place to stay & a business base. The hotel is centrally located & makes for ease to access public transport.

Review collected in partnership with Accorhotels.com
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Thank JimmyP58
Sydney
Reviewed 5 days ago NEWvia mobile

I booked a room at $249 to find I had a non renovated room. It is very deceptive on the website. One has to book a deluxe room. I then had to pay an extra $30 per night. The hotel is not on Collins and should not charge city prices in the backpackers area. All rooms should be the same...

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1Thank Judith W
Melbourne, Australia
Reviewed 5 days ago NEW

Grand Hotel offers a very convenient location in the City of Melbourne, clean rooms, kitchen facilities, attractive lobby and friendly professional staff. High quality restaurant with a great choice of food. However, despite a very advanced insulation you still can hear the tram system noise from outside. If you are fine with that, the hotel it a perfect place to...

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Thank nosimonov
Melbourne
Reviewed 6 days ago NEW

I stayed here for one night and was upgraded on arrival (Accor member) to a room at the back of the hotel with a view over the railway. While clean, tidy etc it was a bit disappointing due to the poor lay out of the room. However our meals in the restaurant were very good and service excellent. Location is...

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Thank Vic_Traveller_8
Barwon Heads, Australia
Reviewed 6 days ago NEW

The hotel is a very grand building, but the rooms just don't live up to the character. The halls and foyers are beautiful, but the actual rooms are bland. We have now stayed twice in 2 different rooms and while clean and spacious, the word bland comes back each time I walk into the room. Saying this the rooms are...

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1Thank seachanged
Sydney, Australia
Reviewed 6 days ago NEWvia mobile

Was in Melbourne for work at the convention centre which is a 5 min walk away. This hotel has charm! I stayed in a split level studio. Loved the bathroom amenities by Appelles which is free from animal testing. Only feedback is the single lift is quite slow and given it's age probably in need for a service. Also there...

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Thank AhBea
Reviewed 1 week ago NEW

We really enjoyed our 4 night stay. It has real style and character. Perfect location. The breakfast was amazing and great value. I tried everything on the menu. Our room had a balcony which we enjoyed looking over the city. The pool area was a joy with all the lovely sunlight and surrounding gardens.

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Thank Naomi D
Sydney Tourist
Reviewed 1 week ago NEWvia mobile

Recently stayed here for 3 nights for business. It's a grand old building with some wonderful features in a handy location to the city centre, convention centre etc but the rail noise in some parts of the building detracts from ambiance. Check in was slow and inefficient the breakfast crew made mistakes with orders every morning. Also the air conditioning...

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Helpful?
Thank knob18

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Centrally located adjacent to Southern Cross station and close to Melbourne Convention Centre, Melbourne city shopping, theatres, galleries and museums, The Grand Hotel Melbourne - a member of the MGallery collection is one of the most treasured heritage buildings in Victoria. Offering modern five star comfort, it exudes Victorian grandeur, with ornate detailing harking back to the 1800s. Grand Hotel Melbourne provides deluxe Melbourne accommodation, with 95 spacious studio's, one bedroom and two bedroom apartments, a heated indoor pool, spa, gym, library and hidden garden. ... more   less 

Additional Information about Grand Hotel Melbourne - MGallery Collection

Address: 33 Spencer St., Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne
Price Range: $160 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Hotel Melbourne - MGallery Collection 4.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Grand Hotel Melbourne
Sofitel Melbourne
Hotel Style:
#36 Business Hotel in Melbourne
#38 Romantic Hotel in Melbourne
#49 Family Hotel in Melbourne
#54 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Melbourne - MGallery Collection staff and other travellers.
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Questions? Get answers from Grand Hotel Melbourne - MGallery Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the Spencer Street side, not the railway side, as even with the double glazing the trains would be noisy.”
 of 5 bubbles 681rose, 18 Feb 2017 | Read review
“As the walls are so thick all rooms are excellent and sound proof.”
 of 5 bubbles petermY2777LY, 18 Feb 2017 | Read review
“Ask whether your room is double storey - single storey rooms are more convenient”
 of 5 bubbles nosimonov, 14 Feb 2017 | Read review
“Long walk to the lifts if you choose a room away from them, otherwise I prefer to look out over the street rather than the railway”
 of 5 bubbles Vic_Traveller_8, 13 Feb 2017 | Read review
“Ask for single level apartments on an upper level, close to the lifts.”
 of 5 bubbles Steveh200355, 11 Feb 2017 | Read review
5 of 5