We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Hotel Melbourne - MGallery Collection

Show Prices
#63 of 158 Hotels in Melbourne
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grand Hotel Melbourne - MGallery Collection
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,641 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Grand Hotel Melbourne - MGallery Collection
See the most recent reviews
Showing 1,608: English reviews
Beechmont, Australia
Reviewed 4 weeks ago

I am very sorry to say that my stay was not a happy one. In the morning I was showering when all the lights went out in our studio. I had to dry and dress in the dark . We had to get up early. Our flight home was early. My 85 year old mother was frightened of the stairs...

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank ilonaw795
Melbourne, Australia
Reviewed 4 weeks ago

I would not normally look for accommodation near the station but we needed to be close to the station for a wedding. Thank you very much Emmanuelle for your time and help over a two week period in organising the accommodation for my sister’s wedding. You were patient and provided detailed information about the rooms. On check in Jason took...

 Report
Helpful?
Thank Cangur0
Reviewed 4 weeks ago via mobile

This is an old building for the railroad converted to apartments and hotel rooms. The concept is great, the execution not so much. The staff was very impersonal, almost as if we were a bother. Our room was not cleaned on the first night and I had to ask in the lobby why. They ended up sending someone to our...

 Report
Helpful?
Thank Brian C
Sydney, Australia
Reviewed 4 weeks ago

This hotel offered the worst customer service I have experienced in over 30 years of business travel anywhere in the world - I would recommend you stay anywhere else in Melbourne than this hotel - look somewhere else

 Report
Helpful?
Thank chrissmith65
Sydney, Australia
Reviewed 5 weeks ago

The rooms were good, very clean, hotel is well located. The biggest let down was reception. Firstly my loyalty status was wrong on my welcome letter and the check in process made me feel anything but recognized. By far the biggest disappointment was the way Jason handled my question about whether or not I could get a late check out....

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank glennb57
Melbourne, Australia
Reviewed 5 weeks ago

beautiful place to stay position is excellent easy to get to anywhere in Melbourne Trams just outside Rooms were beautiful and roomy we ate breakfast at the hotel it was really nice Staff were extremely helpful in guiding us the best ways to get where we wanted to go

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank annetteh188
Carrum Downs
Reviewed 19 March 2017 via mobile

We stayed here over the weekend, for both the Adele concert plus a birthday celebration. One family member has mobility issues so the stairs leading up to the bedroom and bathroom were quite troublesome for her. We had windows open, plus the cooling on, however upstairs was just so stuffy, you could really feel the difference in temperatures between the...

 Report
Helpful?
Thank Yvette S
Melbourne, Australia
Reviewed 19 March 2017

I stay here occasionally for business trips to Melbourne. Was very impressed, it is such a unique property. Some of the rooms have had a refurbishment and has been freshened up. I see a few reviewers have recently given uncomplimentary reviews I think some of these are a bit precious and other comments seek the venue to be something other...

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank 36Peter36
Reviewed 19 March 2017 via mobile

Stayed 5 nights in a single story studio apartment for a business trip, very out dated room. Kitchen floor was collapsed in one corner and the bed was absolutely horrible to sleep on - It kept rolling apart. One other annoying thing about the room as it was on the complete opposite end of the hotel check in desk and...

 Report
Helpful?
Thank jruss93
Adelaide Hills, Australia
Reviewed 17 March 2017

We stayed in this hotel for three nights. It is a grand old building, steeped in history, having been the railways offices previously. The good - hotel location, deluxe rooms spacious, rooms serviced daily, swimming pool, most staff friendly and accomodationg. The bad - airconditioning struggled(well failed) on a 32 degreee day.

 Report
Helpful?
Thank Barbera S

708 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (406)
Viewed
Hotel & Grounds (81)
Viewed
Room/Suite (103)
Viewed
Bathroom (18)
Viewed
Dining (16)
Viewed
View from Room (22)
Viewed
Pool/Beach Area (3)
Viewed
Family/Play Areas (1)
Viewed
Other (162)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (258)
Viewed
Amenities (7)
Viewed
Classic One Bedroom Apartment (32)
Viewed
Classic Studio Apartment (31)
Viewed
One Bedroom Deluxe Apartment (29)
Viewed
Pool (14)
Viewed
Dining (8)
Viewed
The Hotel (44)
Viewed
Two Bedroom Apartment (63)
Viewed
Updated Studio Appartment (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (44)
Viewed
Room/Suite (10)
Viewed
Hotel & Grounds (6)
Viewed
Dining (8)
Viewed
Business Centre/Function Rooms (5)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Melbourne hotels
Central Business District
Holiday Inn Melbourne on Flinders
Central Business District
Adina Apartment Hotel Melbourne Northbank
Central Business District
Pensione Hotel Melbourne - by 8Hotels
Show Prices
Show Prices
Show Prices
Central Business District
Clarion Suites Gateway
Clarion Suites Gateway
#31 of 158 in Melbourne
1,052 reviews
Central Business District
Vibe Savoy Hotel Melbourne
Vibe Savoy Hotel Melbourne
#56 of 158 in Melbourne
3,328 reviews
Central Business District
Punthill Northbank Melbourne
Punthill Northbank Melbourne
#52 of 158 in Melbourne
140 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Centrally located adjacent to Southern Cross station and close to Melbourne Convention Centre, Melbourne city shopping, theatres, galleries and museums, The Grand Hotel Melbourne - a member of the MGallery collection is one of the most treasured heritage buildings in Victoria. Offering modern five star comfort, it exudes Victorian grandeur, with ornate detailing harking back to the 1800s. Grand Hotel Melbourne provides deluxe Melbourne accommodation, with 95 spacious studio's, one bedroom and two bedroom apartments, a heated indoor pool, spa, gym, library and hidden garden. ... more   less 

Additional Information about Grand Hotel Melbourne - MGallery Collection

Address: 33 Spencer St., Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne
Price Range: $164 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Hotel Melbourne - MGallery Collection 4.5*
Number of rooms: 95
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, Travelocity, Agoda, Booking.com, Orbitz, Priceline, TripOnline SA and HotelQuickly so you can book your Grand Hotel Melbourne - MGallery Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hotel Melbourne
Sofitel Melbourne
Hotel Style:
#36 Business Hotel in Melbourne
#38 Romantic Hotel in Melbourne
#49 Family Hotel in Melbourne
#59 Luxury Hotel in Melbourne
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Melbourne - MGallery Collection staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Grand Hotel Melbourne - MGallery Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back are near the railway line, but double glazing cuts some of the noise..you may want ear-plugs”
sjones2370, 7 Apr 2017 | Read review
“All the rooms we looked at were great.”
Cangur0, 27 Mar 2017 | Read review
“All rooms are very similar just the size is different. Bedroom is on the upper level & the lobby and kitchen on lower.”
, 16 Mar 2017 | Read review
“Maybe ask for a quiet room away from train lines”
Shirley2810, 13 Mar 2017 | Read review
“Try and get one near the lift or you have a loooong walk”
Searene10, 8 Mar 2017 | Read review
5 of 5