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Somerset on Elizabeth Melbourne

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Traveller (170)
Room & Suite (267)
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Overview
  • Excellent40%
  • Very good43%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
“elizabeth street”(45 reviews)
“great location”(189 reviews)
“washing machine”(46 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
3 Star Hotel
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Additional information
Offers from Somerset on Elizabeth Melbourne
Offers & Announcements: Stay 3 Nights and Save!
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Offers from Somerset on Elizabeth Melbourne
Offers & Announcements: Stay 3 Nights and Save!
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Rooms
Jul. 8Jul. 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (933)
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Traveller rating
372
352
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Show reviews that mention
All reviewselizabeth streetgreat locationwashing machinehardware lanespa poolserviced apartmentliving roombourke st mallwithin walking distancedavid jonesone bedroom apartmentthe heart of the citystreet noisecentral locationbreakfast roomkitchen facilitiesqueen victoria market
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1 - 5 of 890 reviews
Reviewed 2 days ago

rated 5 star very good place to stay very friendly, go out of their way to help in any way they can. convenient to central melbourne, close to the hospitals and great shopping, you can tram up and down the main road to the market...More

Review collected in partnership with this hotel
Thank I834OQlisat
Response from GuestServiceSomerset, Assistant Guest Service Manager at Somerset on Elizabeth MelbourneResponded 2 days ago

Dear I834OQlisat, Greetings from Somerset! Thank you for your 5 star feedback further to your stay with us. I am happy to hear that you enjoyed your stay, especially the service provided by the hotel team. Our guest service team joins me in conveying a...More

Hotel's Favourite
Reviewed March 8, 2018 via mobile

This hotel is in an amazing location being close to the trams, shops, restaurants and very much in the heart of Melbourne. The check in/out process was super easy and the apartment itself was very comfortable. A good sized apartment with all the amenities you...More

1  Thank itzmisscasey
Response from GuestServiceSomerset, Assistant Guest Service Manager at Somerset on Elizabeth MelbourneResponded March 16, 2018

Dear Itzmisscasey, Thank you very much for taking the time to review our Hotel. We are delighted to learn that you had a wonderful experience at Somerset and that you would staying with us again. For your next stay with us at Somerset we would...More

Reviewed 6 days ago

The location is excellent. The reception staff are helpful and pleasant to deal with. Our room is spacious and clean. I just find the ceiling light dim. I need to turn on the floor lamp and bedside lamp table to be able to read the...More

Review collected in partnership with this hotel
Thank aniciapineda
Response from GuestServiceSomerset, Assistant Guest Service Manager at Somerset on Elizabeth MelbourneResponded 3 days ago

Dear aniciapineda, Warm Greetings from Somerset on Elizabeth! Thank you for your positive feedback further to your recent stay with us. I am happy to hear that everything was top notch. We have always said that our people are our most important asset, and your...More

Reviewed 1 week ago

The room is big. The location is excellent. The staff are helpful and nice. They handled the check-in and check out procedure fast. The housekeeping were doing well. However the cleanliness of the utilities in kitchen can be improved. I found one broken tissue inside...More

Review collected in partnership with this hotel
Thank winnie_koty
Response from GuestServiceSomerset, Assistant Guest Service Manager at Somerset on Elizabeth MelbourneResponded 1 week ago

Dear winnie_koty, Thank you for choosing to stay with us and for leaving a fantastic review. I am very happy that you enjoyed your stay with us.At the same time,please accept my sincerest apology for the shortfalls you have noticed during your stay, specially the...More

Reviewed 1 week ago

Stayed at the Somerset on Elizabeth for a 6 nights. Arrived mid evening and still staff there to greet us with a friendly smile. Our apartment was quite spacious. Beds were very comfortable and quiet (we were on the 8th floor). Apartment was clean although...More

Review collected in partnership with this hotel
Thank Tricia U
Response from GuestServiceSomerset, Assistant Guest Service Manager at Somerset on Elizabeth MelbourneResponded 1 week ago

Dear Tricia U, Thank you for choosing to stay with us and for leaving a candid review. I am very happy that you enjoyed your stay with us. It is always motivating on our end to receive commendable feedback from our valued guests like you....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Indoor pool
Details
Price range
US$115 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Family Hotel in Melbourne
#33 Romantic Hotel in Melbourne
#74 Business Hotel in Melbourne
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$115 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Family Hotel in Melbourne
#33 Romantic Hotel in Melbourne
#74 Business Hotel in Melbourne
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (170)
Room & Suite (267)
Dining (12)
Pool & Beach (9)
Amenities (16)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
Ask a question
吴大仙
February 4, 2018|
AnswerShow all 2 answers
Response from John D | Reviewed this property |
Yes, there is a washing machine/dryer in every room.
1
Vote
Robert Y
October 29, 2017|
AnswerShow all 4 answers
Response from kendalll1 | Reviewed this property |
Yes it was firm!
0
Votes
atharris2017
March 8, 2017|
AnswerShow all 3 answers
Response from Hasher88 | Reviewed this property |
They do provide airport transfers.Sorry I do not know the amount as my group used a cab.Please enquiry from them their charges.
0
Votes
Room Tips
"i have stayed in afew different rooms and they are all great"
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"Fully self contained very spacious"
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"The rooms were a bit small."
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"Chose the room far from elevator."
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