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Mercure Melbourne Albert Park

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Traveller (184)
Room & Suite (165)
Dining (36)
Overview
65 Queens Rd, Melbourne, Victoria 3004 Australia See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
Dec. 2Dec. 3
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1 room, 2 adults, 0 children
Standard Room
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Reviews (775)
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1 - 5 of 745 reviews
Reviewed 4 days ago

It is a very nice hotel in perfect location! Rooms are a little bit tired and might benefit from a bit of TLC but generally speaking they worth the price paid. The best part is the kitchen, which is able to prepare fabulous meals! Staff...More

Review collected in partnership with Accorhotels.com
Thank ASJ_Australia
Response from PullmanMercureAP, Guest Relations Manager at Mercure Melbourne Albert ParkResponded yesterday

Good afternoon ASJ_Australia, Thank you for choosing to stay with us and for taking the time to provide us your feedback. I do apologize for the inconsistency of service upon your arrival this is certainly not the experience we want any of our customers to...More

Reviewed 2 weeks ago

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Review collected in partnership with Accorhotels.com
Response from PullmanMercureAP, Guest Relations Manager at Mercure Melbourne Albert ParkResponded yesterday

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Reviewed 3 weeks ago

I had done the online check-in the hotel offer when we arrived on Friday night. My husband went in while I waited in the car outside and he received 2 key cards for a room on the 8th floor. We parked the car, headed up...More

Thank Sandrine1987
Response from PullmanMercureAP, Guest Relations Manager at Mercure Melbourne Albert ParkResponded 3 weeks ago

Good afternoon Sandrine1987, Many thanks for your feedback, our apologies however for the issue in which you have raised. I believe that our Front Office Manager has been in contact with you regarding these issues? Please feel free to let me know if this is...More

Reviewed 3 weeks ago via mobile

Checked into this hotel as my husband had to spend an extra night at Alfred hospital. Upon check in, the room given was set up for 2 people even though booking was for 3, and room had no bath as advertised. Tried calling reception, after...More

Thank Hristos M
Response from PullmanMercureAP, Guest Relations Manager at Mercure Melbourne Albert ParkResponded 3 weeks ago

Good morning Hristos M, Thank you fro providing us with feedback, this is extremely concerning & something in which I take very seriously. If possible to know the details of your stay (booking name/date/room number) that would appreciated so I may investigate with my teams...More

Reviewed 4 weeks ago

I was here on a conference with lunch provided. Food was abysmal and trying to get a cold beer was a job and a half. Bar not tended was very often closed. Room was fine, good view, but as a group of over 200 I...More

Thank val4522
Response from PullmanMercureAP, F&B Manager at Mercure Melbourne Albert ParkResponded 3 weeks ago

Dear val4522, Thank you for your feedback. We consider it an invaluable tool in helping us to continually improve on the level of service and facilities that we provide. I will have spoken to our Executive Chef and will ensure we look at the comments...More

View more reviews
About
Description
Mercure Melbourne Albert Park is located opposite Albert Park Lake, just minutes from Melbourne’s CBD and St Kilda’s beaches. The hotel offers 209 spacious guest rooms featuring LCD TV's, on demand movies, More satellite television and internet access, in-room safe, iron and ironing board, mini-bar as well as tea & coffee making facilities. The hotel also features a gymnasium, indoor pool, spa and sauna as well as three dining outlets. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Room Service
Spa
Air Conditioning
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hotel Style
Best Value
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Best Value
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
209
Price range
US$72 - US$135 (Based on Average Rates for a Standard Room)
Formerly known as
Citigate Albert Park
Location
Australia > Victoria > Melbourne
Hotel class
Hotel Style
Best Value
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
209
Price range
US$72 - US$135 (Based on Average Rates for a Standard Room)
Formerly known as
Citigate Albert Park
Location
Australia > Victoria > Melbourne
Photos
Traveller (184)
Room & Suite (165)
Dining (36)
Business Centre & Event Rooms (9)
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Questions & Answers
Ask a question
MeghaChaddah
March 25, 2017|
Answer
Response from PullmanMercureAP | Property representative |
Hi MeghaChaddah, If you visit the website for Blue Bird Shuttle you can view the pricing. You can either book through the website or contact out Concierge at the hotel. Kind regards, Mr Llewellyn Wyeth General Manager
0
Votes
MeghaChaddah
March 22, 2017|
AnswerShow all 3 answers
Response from PullmanMercureAP | Property representative |
Dear MeghaChaddah, Thank you kindly for your question about Mercure Melbourne Albert Park. I assume you are looking for travel options from Melbourne Airport? If so, there are a various range of options: Taxi... More
1
Vote
716luke
December 21, 2016|
AnswerShow all 4 answers
Response from PullmanMercureAP | Property representative |
Dear 716luke, Yes we certainly offer 24 hour room service! Kind regards, Mr Llewellyn Wyeth General Manager
1
Vote
Room Tips
"Book direct and ask for any specials, I always get breakfast free or for $1."
4everRelaxation
Sep. 17, 2018
Read review
"dont do it. Keep away"
Sulky2014
Sep. 5, 2018
Read review
"Try to get a room that has a view of the park."
chrischoong007
Sep. 4, 2018
Read review
"Lake view would be the best choice."
365ingridh
Jul. 22, 2018
Read review
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