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Mercure Melbourne Albert Park

698 reviews
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Traveller (146)
Room & Suite (152)
Dining (22)
Overview
  • Excellent25%
  • Very good41%
  • Average21%
  • Poor9%
  • Terrible4%
Travellers talk about
“st kilda”(57 reviews)
“busy road”(7 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (698)Write a Review
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All reviewsst kildawindows restaurantbusy roadaccor memberroom upgradeaccor hotelsvalet parkingchapel streetbuffet breakfastpool and gymbed was comfortablepublic transportenjoyable staytram stopcityconciergefoyer
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1 - 5 of 671 reviews
Reviewed 4 days ago via mobile

Stayed here to attend a conference. Be aware that this hotel is attached to and run by the Pullman Hotel but the Mercure is definitely the poor cousin. The rooms are tired, especially the bathrooms, the shower is over the bath and the tap came...More

Thank Lee D
Reviewed 4 days ago via mobile

I have stayed here before. Just couple of minutes from the city centre and opposite Albert Park. Nice touch with a welcome cookies (I think for Accor Gold only). Bonus is that there is paid parking ($20 for self park & $32 otherwise / Valet)....More

Thank Deven58
Reviewed 2 weeks ago via mobile

I recently stayed at this hotel for a large conference. I was shocked immediately at the state of the rooms. Very obvious that the rooms are terribly dated and worn. They have replaced white shower tiles with faded yellow tiles which was hilarious. At 4am...More

Thank Coight69
Response from PullmanMercureAP, Rooms Division Manager at Mercure Melbourne Albert ParkResponded 1 week ago

Dear Leigh, Firstly, we wish to express my sincere apologies for the experience that you had during your recent stay. Reading your review, we are concerned to learn of the areas where we failed to provide our normally high levels of service and product experience....More

Reviewed 3 weeks ago

Not in the center, by cab not too far. ALbert park in front of the hotel. Rooms old and worn, bathroom was dirty, elevator was dirty. This is not my best experience with Mercure. Wifi didn't work very well. There is work to do at...More

Thank peter v
Response from PullmanMercureAP, Guest Relations Manager at Mercure Melbourne Albert ParkResponded 3 weeks ago

Hello Peter v, Thank you for recently staying with us & for providing us with extremely useful feedback, our apologies that this experience was below what you expected & please do contact me upon your return so i may personally arrange the details for you....More

Reviewed 4 weeks ago

All the typical services and features you expect of a Mercure -- except, on a Sunday night the restaurant shut at 9pm, and the overnight room service menu was poor. Otherwise, rooms were quiet, clean, air con worked. Amazing that all Asian hotels offer free...More

Thank Steve_Dettre
Response from PullmanMercureAP, Guest Relations Manager at Mercure Melbourne Albert ParkResponded 3 weeks ago

Hi Steve, Many thanks for your recent stay with us, apologies that our restaurant closes at 9pm on Sunday's. We will re-look at times in preparation the year ahead. Thank you for highlighting this to us. Kind regards, David Blaxley Rooms Division Manager

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Room Service
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$78 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Business Hotel in Melbourne
#94 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$78 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Business Hotel in Melbourne
#94 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
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Traveller (146)
Room & Suite (152)
Dining (22)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
MeghaChaddah
25 March 2017|
Answer
Response from PullmanMercureAP | Property representative |
Hi MeghaChaddah, If you visit the website for Blue Bird Shuttle you can view the pricing. You can either book through the website or contact out Concierge at the hotel. Kind regards, Mr Llewellyn Wyeth General Manager
0
Votes
MeghaChaddah
22 March 2017|
AnswerShow all 3 answers
Response from PullmanMercureAP | Property representative |
Dear MeghaChaddah, Thank you kindly for your question about Mercure Melbourne Albert Park. I assume you are looking for travel options from Melbourne Airport? If so, there are a various range of options: Taxi... More
1
Vote
716luke
21 December 2016|
AnswerShow all 4 answers
Response from PullmanMercureAP | Property representative |
Dear 716luke, Yes we certainly offer 24 hour room service! Kind regards, Mr Llewellyn Wyeth General Manager
1
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123
Room Tips
"Choose room on upper levels"
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"Room with the view of Albert park and Lake very good"
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"Ask for a lakeview room"
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"If you decide to book a room in this hotel, make sure to its clean immediately after you check-in to avoid..."
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