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ibis Melbourne Swanston Street Hotel

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Rooms
Dec. 30Dec. 31
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
ibis Melbourne Swanston Street Hotel is one of the more economic and contemporary Melbourne hotels. Being within walking distance to the iconic landmarks and tourist destinations such as the Queen Victoria Market and the Royal Exhibition Building, this ibis hotel enjoys an excellent location for first-time travellers to Melbourne. The hotel allows easy access to the Lygon Street Italian precinct, restaurants at Gertrude Street and the shopping district of downtown Melbourne. With the Emporium and Melbourne Central Shopping Centre both at a 10 minutes' walking distance from the hotel, everything is at our doorstep.
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Property amenities
Paid Wifi
Paid Internet
Public Wifi
Wheelchair Access
Multilingual Staff
Self-Serve Laundry
Babysitting
Non-Smoking Hotel
Room features
Air Conditioning
Non-Smoking Rooms
Accessible rooms
Good to know
HOTEL STYLE
Budget
Safe
HOTEL CLASS
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Special Offer:UP TO 30% - EARLY BOOKING
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Reviews (983)
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901 results
Traveller rating
246
411
161
58
25
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LanguageEnglish
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246
411
161
58
25
Show reviews that mention
All reviews swanston street tram stop rooms are small free tram zone coat hangers comfortable bed the ground floor early check short stay great shower queen vic markets per night short walk wi fi tea and coffee convenient location public transport
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1 - 5 of 901 reviews
Reviewed yesterday via mobile

Harrowing experience at this hotel. My wife and I had an early morning flight to catch. We got locked up in the elevator of this hotel. The person who had come for airport transfer was about to leave. We had to bang on the door...More

Date of stay: December 2018
Thank Pdesai1
Hotel's Favourite
Reviewed 4 weeks ago

We had a two night stay at the Ibis Swanston St. for our anniversary. The staff were so friendly and helpful. The room was very clean and comfortable but a little on the small side. It was a bit of a struggle to access the...More

Review collected in partnership with Accorhotels.com
Date of stay: November 2018
Thank Anne H
Response from Chris N, General Manager at ibis Melbourne Swanston Street HotelResponded 4 weeks ago

Dear Anne H, We very much appreciate your comments regarding your stay at the ibis Melbourne Swanston Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. Happy anniversary and i am so pleased that your overall...More

Reviewed November 12, 2018 via mobile

We stayed here for just a few hours before the plane. One of the few hotels which has half day rate. The reception staff was amazing. The room was quite small but ok for a short stay. The bed was comfy. The shower was great....More

Date of stay: November 2018
Thank rybkaanka
Response from Chris N, General Manager at ibis Melbourne Swanston Street HotelResponded 4 weeks ago

Dear rybkaanka, We very much appreciate your comments regarding your stay at the ibis Melbourne Swanston Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

Reviewed November 11, 2018

Stayed here for one night but quite disappointed with it's standard compared to other Ibis hotels. It cost AUD 122 a night under member's discount with breakfast. But the breakfast was quite terrible for taste and quality. Better to eat out else where. However, it...More

Date of stay: November 2018
Thank Esther Y
Response from Chris N, General Manager at ibis Melbourne Swanston Street HotelResponded 4 weeks ago

Dear Esther Y, Thank you for taking the time to tell us about your experience at the ibis Melbourne Swanston Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is disappointing that we...More

Reviewed November 7, 2018

This hotel is about a 10 minute walk outside the free tram zone. The accommodation, which was sold as a standard double room had a hair dryer, tea and coffee facilities, tv, safe (under the bed), fridge, enough room to hang 4 short items and...More

Date of stay: November 2018
Thank Racegoer2014
Response from ibisswanstonstreet, Guest Relations Manager at ibis Melbourne Swanston Street HotelResponded November 8, 2018

Dear Racegoer2014, Thank you for choosing to stay with us. I appreciate the reviews ticks off the three key promises of cleanliness, convenience and price that we pride ourselves in. We do understand that an economy style product may not be for everyone and hence...More

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Questions & Answers
Ask a question
Coastal20858718281
November 28, 2018|
AnswerShow all 4 answers
Response from ibisswanstonstreet | Property representative |
Hi there, In absence of a credit card, a $100 worth of balance is held on your debit card until after check-out. This is released as soon as the housekeeoing team has taken an account of the room's condition. Hope that... More
0
Votes
Pickle65
October 18, 2018|
AnswerShow all 8 answers
Response from shrivastavasunil | Reviewed this property |
Yes, yes, yes....and they are not fussy about giving you more, tea bags etc
1
Vote
shichung1202
August 18, 2018|
Answer
Response from ibisswanstonstreet | Property representative |
Hi Shichung, Thank you for choosing us to host your Melbourne stay! You can most certainly leave your luggage with us at reception upon check-in. We look forward to seeing you soon. Kind regards, Sakina Team ibis... More
1
Vote
Room Tips
"The walkway between rooms are small and luckily we had a room next to the lift."
271esthery
Nov. 11, 2018
Read review
"Nice room, terrible breakfast"
MattSydneyPrive
Nov. 2, 2018
Read review
"Ask for quiet room away from trams"
rostewart
May 18, 2018
Read review
"Avoid the front rooms overlooking busy Swanston Street"
TravellingSandy4
Feb. 28, 2018
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PRICE RANGE
US$72 - US$152 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Tune Hotel - Melbourne
LOCATION
AustraliaVictoriaMelbourne
NUMBER OF ROOMS
235
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