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Crown Promenade Melbourne

Booking.comUS$162*
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#24 of 159 Hotels in Melbourne
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crown Promenade Melbourne
Crown Promenade Melbourne
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2,351 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Promenade Melbourne
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Showing 2,256: English reviews
West Coast
Reviewed 11 April 2016

It's hard to find an adjective that describes this fabulous property. Everything from the rooms to the concierge staff puts the Crown Promenade Melbourne in a class with the finest hotel brands in the world. The rooms are large, the location in the heart of Melbourne can't be beat and the value earns this property five plus stars!

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Thank MuTheta
Bendigo, Australia
Reviewed 10 April 2016

Definitely the best place I have stayed in in Melbourne. Our room was beautiful and as it was a special occasion our 5th wedding anniversary they upgraded us and the service was spot on. Price was great too. We will be staying here from now on when we go to Melbourne.

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Thank BecD050211
CrownResorts, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for your excellent review, Bec. We're honoured that you and your partner chose to celebrate such a special occasion at Crown Promenade. Needless to say, I was pleased to read that you found our hotel to be the “best place” you’ve stayed in Melbourne — high praise indeed! Your comments regarding the room, "spot on" service and good...

Berwick, Australia
Reviewed 10 April 2016 via mobile

My family if 4, which is 2 adults and 2 kids (1 & 6 years) have stayed here quite a few times. Every time the room has been wonderful with 2 queen beds, location is awesome and the pool is great! It is a fantastic place to stay highly recommended!!!

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Thank jess27_11
Melbourne, Australia
Reviewed 9 April 2016 via mobile

I am basing my review on someone NOT spending their nights on a smoking floor, because I would hope no one willingly does this as you will awaken to feeling like you've spent a night rolling around in a dirty ashtray. I have no idea why we were 'upgraded' to a smoking floor; I assume the spectacular view was meant...

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Thank Katfurrr
CrownResorts, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for sharing your recent experience with us. It was wonderful to hear that you enjoyed your stay and plan on returning to the hotel. I was also pleased that you made mention of our welcoming staff, spectacular view and "spotless" room condition. Please accept my apologies for being upgraded to a room on the smoking floor. While Housekeeping...

Brisbane, Australia
Reviewed 8 April 2016 via mobile

Stayed recently for a week to attend a conference nearby. Rooms were excellent. Service was efficient and friendly. Great lobby bar. Located very close to Crown, and also the convention centre, so great for business trips that involve these locations. Highly recommended.

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Thank JJ1Brisbane
London, United Kingdom
Reviewed 6 April 2016

Excellent is the only word to describe the service, accommodation and facilities in the hotel. The food in the restaurant was delicious - we had a buffet meal. Our room was exceptionally comfortable, with a beautiful shower room. The staff were exceptionally efficient, polite and welcoming. We loved the infinity indoor pool and a special word for the staff in...

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Thank Geoff M
CrownResorts, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for your fantastic review, Geoff! I was delighted to read that you found that service, accommodation and facilities to be of an excellent standard. Your comments regarding the "exceptionally efficient, polite and welcoming" staff were particularly pleasing. We uphold a high standard of service here at Crown Promenade and I will be sure to pass on your commendations...

Bromsgrove, United Kingdom
Reviewed 29 March 2016

From start to finish we felt like royalty. The rooms are fabulous, the view was amazing. We left the curtains open so we could watch it. Right by the river/south bank. Lots of lovely cafes and restaurants. Not far from the main shopping center. Find The Royal Arcade. 2 nights here and no complaints. Free Wifi. A/c. Swimming pool is...

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Thank Sarah M
Reviewed 29 March 2016 via mobile

Great place to stay in the city with easy access to everything - the casino, abundance of eateries, riverside walk & events taking place- at our time the Chinese New Year celebrations & fireworks, plus next day at the Exhibition Centre. Service was excellent. . Already booked in for our next city weekend 😊

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Thank Susan T
Melbourne, Australia
Reviewed 27 March 2016

My wife and I stayed overnight at the Promenade during a city break to see a show. We booked online and picked up a great bargain in a Flash Sale ($199). On this occasion, I would say that the Crown Promenade was the best value for money in the city. The room is very well appointed and contains everything you...

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1Thank DaveMaw
Reviewed 27 March 2016 via mobile

We had a lovely stay here and really enjoyed our time at this wonderful hotel. I stayed here with my wife and 2 children for 4 nights and the room was adequate enough if not just a shade on the small side. The facilities were very nice, the pool fantastic, although I was surprised that there was only one option...

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Thank Warren B
CrownResorts, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for your review, Warren. We’re pleased to read that you and your family enjoyed your four nights with us. It’s great to hear that you liked the hotel facilities and that you had a chance to visit our “fantastic” infinity spa pool. With floor to ceiling windows and excellent city views, the pool is certainly a popular feature...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade. ... more   less 

Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne > Southbank
Price Range: $215 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Promenade Melbourne 4*
Number of rooms: 465
Reservation Options:
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Also Known As:
Hotel Crown Promenade
Hotel Style:
#5 Green Hotel in Melbourne
#7 Spa Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#20 Family Hotel in Melbourne
#22 Business Hotel in Melbourne
#23 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Crown Promenade Melbourne staff and other travellers.
29 questions
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Singapore
9 months ago
Adelaide, Australia
6 months ago
over a year ago

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Questions? Get answers from Crown Promenade Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the fine detail when paying for the extra view.”
roba2015, 20 May 2017 | Read review
“16 floor round corner room”
, 17 May 2017 | Read review
“Corner King Rooms are great”
JohnV248, 14 May 2017 | Read review
“Stay somewhere else - city view rooms are of the other Crown, bay view rooms are of a carpark”
669763961964, 2 May 2017 | Read review
“if you want space corner suites are great, however rooms are also good, have done both and don't think I need to pay extra for the suite.”
barb602015, 29 Apr 2017 | Read review
5 of 5
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US$162* /night
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Prices are for 1 room, 2 adults
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