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A niec large room with a wonderful view over the dirt. We had a Corner King room and I can thoroughly recommend it. Valet parking service was fantastic. The bridge that connects you to Crown complex is fantastic as are the eating place in Crown....More
Stayed in Crown promenade Melbourne from 7th -12th Nov 2016. Stayed on level 23rd with fantastic views. Hotel staff are friendly, particularly Sunil ( not sure the name is correct)hotel receptionist, he is friendly and helpful. No other complaint except mineral water in the hotel...More
We had a disabled room as I am in a wheelchair. The bathroom was fitted out like a five star hotel, not like a hospital bathroom, with all amenities easily accessible. The room itself had plenty of room for a wheelchair, a comfortable king sized...More
Stayed here for 5 nights as part of a tour of Australia. What a great hotel. The check in was quick and efficient with the young man who checked us in giving us lots of useful information. The room was comfortable and spacious with a...More
Average, room stank, very out-dated compared to Towers, absolutely shocking internet...couldn't even read 1 email. Uncomfortable pillows and bed and very poor up-keep.
Paid $5.00 for a small bottle of water because they didn't have any complimentary.
Would not stay here againMore
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Response from CrownHotelsAu, General Manager at Crown Promenade MelbourneResponded 14 November 2016
Thank you for taking the time to share your feedback. Needless to say, I was naturally disappointed to learn of your dissatisfaction.
We would appreciate the opportunity to discuss your stay in further detail and can be reached on 03 9292 8160.
Response from CrownHotelsGM | Property representative |
Hi Kelli - thanks for your question. We do have one smoking floor at Crown Promenade Melbourne, and we can place a request on your reservation. Please note that all smoking requests are strictly subject to availability... More
Hi Kelli - thanks for your question. We do have one smoking floor at Crown Promenade Melbourne, and we can place a request on your reservation. Please note that all smoking requests are strictly subject to availability.
Please feel free to contact our reservations team for further information.