Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
See why so many travellers make The Langham, Melbourne their hotel of choice when visiting Melbourne. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travellers like you.
Nearby landmarks such as Degraves Street (0.4 km) and Block Arcade (0.6 km) make The Langham, Melbourne a great place to stay when visiting Melbourne.
Rooms at The Langham, Melbourne Hotel offer a flat screen TV, air conditioning, and a minibar providing exceptional comfort and convenience, and guests can go online with free internet access.
Room service and a concierge are some of the conveniences offered at this hotel. A pool and a lounge will also help to make your stay even more special. If you are driving to The Langham, Melbourne, parking is available.
While in Melbourne, you may want to check out some of the restaurants that are a short walk away from The Langham, Melbourne Hotel, including Chin Chin (0.7 km), Vue de Monde (0.7 km), and Conservatory (0.5 km).
Best of all, The Langham, Melbourne makes it easy to experience many great Melbourne attractions like ArtVo, National Gallery of Victoria, and Australian Centre for the Moving Image, which are some popular art museums.
At The Langham, Melbourne, your comfort and satisfaction come first, and they look forward to welcoming you to Melbourne.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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The Langham, Melbourne enjoys a prime location lauded by guests for its access to nearby attractions and dining along the Yarra River. While the hotel's atmosphere is often described as festive, and its cleanliness receives commendations, some visitors feel the decor is outdated and the noise levels intrusive. The amenities, including a varied breakfast and a comfortable lounge, are generally celebrated, though not without some concerns over space and poolside comfort.
Service experiences vary, with reports of both commendable and sluggish interactions. Travelers frequently question the value, finding the cost high relative to their experiences.
Location
Convenient
Atmosphere
Charming
Rooms
Dated
Value
Expensive
Cleanliness
Meticulous
Noise level
Noisy
Service
Inconsistent
Amenities
Well-appointed
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This is a five star hotel with four star service. It started with booking and getting a different rate each time I looked. The free breakfast “BANDB” special cost A$200 more than a room without breakfast. Our room was huge and lovely but the hotel doesn’t seem to realize guests have cellphones. There were no free plugs by the bed. To plug in a phone we had to move the nightstands and my wife had to unplug her lamp. Our standard 3 prong adapter wouldn’t work in their 2 prong plugs by the bed and it took all day to get an adapter from the hotel. It took 3 tries and 24 hours to get a second luggage rack. When I asked for maid service but not to have the towels and sheets changed (for environmental reasons) we had no maid service at all. This is such a nice hotel it’s a pity they fell short. The location is the best possible—much nicer than the CBD and equally convenient as the CBD is a quick walk across a pedestrian bridge.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:The lowest guest floor is 10. If you want a high floor, it's not going to be the 10th.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Langham Melbourne, Owner at The Langham, Melbourne
Responded Jan 1, 2025
Thank you for your feedback. We're delighted you enjoyed our prime location and spacious rooms. We apologise for the service inconsistencies you experienced, particularly with booking rates, room amenities, and housekeeping. Your comments have been shared with our team to improve our guest experience. We hope to welcome you back and provide a seamless stay in the future.
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We just spent a night at The Langham located in the heart of South Bank Melbourne. Our adult daughters bought us a gift voucher for our wedding anniversary which included; overnight accommodation in an upgraded Deluxe river room, a plate of chocolate truffles and a buffet dinner for tea at the Melba buffet restaurant. The location is great with Flinders Street Railway Station across the river and a short walk over a pedestrian bridge.
We arrived at the Langham at 2.15pm on Saturday and stood in a line of about a dozen other people waiting to be checked in at Guest Services. At this time there were only three staff at check-in. This made for a tedious wait until it was our turn. The female who checked us in did apologise to us for the long wait. We than handed over our gift voucher which was retained by Guest Services.
Our view from our our 12th floor room was amazing. We could see the easterly length of the Yarra river and at night looked even more wonderful with the Melbourne Christmas lights and decorations. The room was nicely appointed. There was a well stocked min bar in the room, and a bar fridge which I checked out looking for our plate of chocolate truffles which did not eventuate.
We went to the Melba Restaurant at our appointed seating time of 5.30-7.30pm. On arrival I reminded the concierge of our booking and informed him that this dinner was part of our inclusive package. We found the food variety and quality first rate, probably in the same vein as the Conservatory located at Crown Casino. When we completed our dinner, I was handed the bill by one of the table staff and requested to go to the payment desk. At this desk I was then asked how I would like to pay for the dinner and once again reminded the female staff member that it was part of our all inclusive package. That wasn't the end of it, on checking out of the hotel Sunday morning, I again had to remind the male guest services member that it was included in our gift voucher. I wondered why there appears to a disconnect of information between the restaurant and Guest Services.
Check out was quite quick and smooth. I informed the male staff member that we never received the plate of chocolate truffles as part of our package. He asked what time we had checked in the day before and whether I had contacted Guest Services during our stay to follow it up. I politely said I didn't contact Guest Services as it was the hotel's responsibility to ensure it was provided (at other hotels in Melbourne this has never been an issue for us). He apologised on behalf of the hotel and took note of it, along with the incorrect additional charge of our Dinner at the Melba.
As a side note, I wasn't impressed that the automatic hand hygiene dispensers were not working at the entry to both the Aria Lounge and the Melba Restaurant at the time we went to dinner. But I suppose I was used to dispensers being fully stocked and working having been a cruise ship some two weeks earlier whereby hand hygiene was of the utmost importance by the cruise liner.
Overall we enjoyed our stay but it was the little things that let it down a bit.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Ask for a river view room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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During my recent stay at The Langham over the Christmas season, I was truly enchanted by the festive atmosphere and exceptional service. The hotel was beautifully decorated with elegant holiday touches, from the grand tree in the lobby to the twinkling lights that filled the air with a warm, celebratory spirit. The staff went above and beyond to make the season even more special, offering personalized touches and ensuring every guest felt like part of the holiday magic. My room was a cozy retreat, complete with plush bedding and a festive ambiance that made it feel like a true winter wonderland. The Christmas-themed dining experiences were a delight, with delicious seasonal dishes and a welcoming atmosphere perfect for celebrating with loved ones. The Langham truly made my Christmas stay unforgettable, combining luxury with holiday cheer in the most perfect way.
A special mention must go to Mr. Lucas, the hotel manager, whose kindness and attention to detail truly stood out.
The housekeeping team also deserves high praise for their impeccable service. My room was always spotless, with thoughtful touches that made it feel extra cozy and festive. The attention to detail from both the housekeeping staff and the entire team was remarkable, ensuring I had everything I needed for a truly comfortable stay.
The Langham Hotel is truly one of the best hotels I've ever had the pleasure of staying at.
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Date of stay: December 2024Trip type: Travelled with family
Room Tip:The hotel’s concierge team is incredibly knowledgeable and can assist with everything from...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Langham Melbourne, Owner at The Langham, Melbourne
Responded Dec 19, 2024
Thank you for your kind review. We are delighted to hear you enjoyed the festive atmosphere, exceptional service, and thoughtful details during your Christmas stay. Your appreciation for Lucas and the housekeeping team is warmly received and will be shared. We hope to welcome you back for another memorable experience.
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There are several reasons why I chose a medium rating. First of all, we were very surprised that no one greeted us when we arrived at the hotel at 11:30pm, no one could help us with our suitcases and no one took them to our room for us. We were also surprised that the door was locked and we had to make a phone call before the door was opened for us. So the first impression was very bad and I have never experienced anything like this in any other comparable hotel. Checking in was then quite quick and we were given a room upgrade due to the booking via the Fine Hotel & Resorts program from amex. In hindsight, I'm not really sure whether we actually got an upgrade, apart from a better view, as the room seemed very small. We also noticed that there was no personal touch, such as a welcome gift, a handwritten greeting card or anything similar. The room therefore seemed relatively unspectacular and only average. What I also noticed very negatively was the large bottle of water next to the Nespresso machine with the large sign that it would cost AUD 12. I personally find it a bit cheeky to offer water at such a high price and this bottle should either be free or not be there. The beds on the other hand were the highlight of the room as they were just perfect. Also positive were the white towels. The breakfast was good, but not very good. The selection was good, the coffee very tasty. I personally would have liked a small hot menu for breakfast, where you could order breakfast dishes such as an Eggs Benedict. After breakfast we went to the wellness area which was perfect. Pleasant water temperature, whirlpool with a spectacular view, tea on offer. So really perfect. When we got back to the room, we noticed that the European plug had arrived, which we had requested from the cleaner before visiting the wellness area. It was also very positive that she asked us when we happened to meet in the corridor whether it had arrived. I found that very appreciative.
Next we come to my second negative highlight, apart from the non-existent welcome. This was the behavior of the concierge. Normally, when I go to the concierge service of a hotel, he gets up and greets me standing up and then sits down when I sit down. However, this was not the case here and he remained seated, although he must have seen that I was walking towards him. For me, this is a maximum disrespect. I also had the feeling that he had no desire to deal with my request at that moment, which put me in an unp
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Review collected in partnership with this hotel
Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Langham Melbourne , Owner at The Langham, Melbourne
Responded Nov 18, 2024
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We regret that your arrival was less welcoming and that there was no assistance with your luggage. We also apologise for the lack of a personal touch and for the issue with the water pricing. We're glad to hear you enjoyed the beds, towels, and wellness area, as well as the prompt service from our housekeeping team. We will review your comments regarding the concierge service and ensure we improve in these areas. Thank you again for your valuable input.
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Loved it here. Great room good size, comfortable king w a view of the Yarra and all the night/day life. Chuan Spa very clean but underused hence missing towels empty water canister and only one staff member who did replenish when I pointed out missing items. Breakfast was amazing as expected with an overly helpful chef keeping her eye on me and insisting that she prepare my food! That’s great as I’m coeliac but the joy of eating from a Langham buffet is wandering , choosing as well as feasting with your eyes! Lovely touch that there was a turndown service and Natty made sure we had plenty of bottled water and our room was always tidy and comfortable - thanks Natty! All staff were lovely, helpful, courteous and friendly. Wonderful experience! Coffee in the room was a new style Nespresso which was marvelous but the decaf coffee in the restaurant was terrible!
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Date of stay: March 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
All the food was excellent with great variety. Replenished consistently. The seafood was very good, desserts beyond expectation. Our server Minie cleaned away plates and filled our water without being asked, she was very efficient, without being in your face.
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Date of stay: August 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Langham Melbourne , Owner at The Langham, Melbourne
Responded Nov 7, 2024
Thank you for your kind words. We're delighted you enjoyed the variety and quality of our lunch buffet at Melba Restaurant. It’s wonderful to hear that Minie looked after you so well. We hope to welcome you again soon.
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The Langham Oooooh boy I loved staying here! Everyone was very nice and polite checking in and out of the hotel. Entering the main floor there eis a beautiful fountain followed by an exquisite staircase with fresh pink flowers. Definitely take photos! There is a fun pink telephone booth to take pictures with on the lobby level and I was greeted with some welcome fruit and water in the room because of AmEx which was nice. They also have cute pink bicycles outside as well as a cute store. Every time I called for ice (to ice my knee) they were very fast and prompt. Sent out some laundry to and four hours later it was pretty much ready which was amazing! I went up to the 25th floor and they must have set it up for a conference because it wasn’t that great at the time being... It’s also in a great location on the water and central to everything. This place is worth staying at for the breakfast alone. It’s a buffet breakfast but they have an omelette station (or however you want to make your eggs) but the best part is they have a juice bar where you can pick all the fruit and veggies you want and put it in a juicer and make your own juice! For me, that was really cool as I do not have my own juicer at home and it allowed me to experiment each morning trying different types of combinations. The room was lovely with a view of the city and the bridge with the Merry Christmas sign at the time. There was a fully stocked snack bar and bar which was cool, but I did not use and they had an extra converter plug which was nice in case you forget yours, an umbrella to use if you need, bathrobe and slippers, and even an old school telephone holder which was a different touch. I did not get to explore the club which was disappointing but maybe next time. The restaurant/bar at night was good though the service was slow (but the burger and wine was very tasty) and they had the buffet open for dinner which to me does not look like it is worth the $150 they charge you for it. (I snuck in and looked around at the food they were serving. I’ve seen better for your bank in Vegas) This was a great place to stay during the week that I was here and I would stay here again
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Date of stay: November 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Langham Melbourne , Owner at The Langham, Melbourne
Responded Nov 17, 2024
Thank you for your detailed review. We're pleased to hear you enjoyed your stay, from our welcoming service and iconic pink touches to the breakfast experience and room amenities. We appreciate your feedback regarding the dinner buffet and service, which we'll share with our team for review. We hope to welcome you back soon to explore more, including our Club Lounge.
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We were very pleased at the great staff who gave us a comfortable 20th floor view over the pool sun beck and river view. Most room windows do not open.Our arrival after a very long flight made easy by excellent door and reception staff. The 4 huge lifts/elevators are excellent. The demolition/building site next to the rear/side of the hotel was still making noise in December and it will clearly continue for many months I requested a room far from it and got one. The over large lobby grand stair looking gaudy with Christmas decorations has very few seats so to find anywhere quiet it would be best to have a Club room which we did not.However I don’t think breakfast is offered in the club. Our room was well serviced but why clean dressing gowns were removed (and not always replaced) so often making unnecessary laundry I don’t know. The bath had no safety handle and no nearby shampoo. The shower had no internal light nor mixer tap. Air con was a bit noisy. The worst parts of the hotel have to be the joined up afternoon tea space which impinges on the walk in dining area/bar area which crowds towards the dreary Melba dining area. We ate 9 very dull breakfasts little changed day to day and frequently the scrambled eggs would set solid. Hot food was cheap, the juice machines very popular with some and decent pastries. The Melba looks so dated and the food so average I would never use it again. Our Christmas buffet charm free and table decorations missing. The pool is not large and being open very warm.No poolside shower and steep pool ladders. Outside loungers popular. The hotel was very busy in December, without a lot of money being spent on improving it I will not return.
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Date of stay: December 2024Trip type: Travelled as a couple
Room Tip:The construction site next door to the hotel will create noise for a further year or so, make...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Langham Melbourne, Owner at The Langham, Melbourne
Responded Jan 1, 2025
Thank you for your detailed feedback. We're pleased you appreciated the attentive staff, your comfortable room, and the views. Your comments about the lobby seating, Melba dining, and other facilities have been noted, as have your observations about room servicing and amenities. We value your input and will consider these points as we work to improve the guest experience. Safe travels.
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Having already paid for our accommodation, I also purchased a $1,000 gift voucher through you’re Australian website for my wife’s 70th birthday. I was soon surprised to see that I had been charged a $30.60 being a foreign currency charge. To process this transaction overseas is obviously more favourable to you than to me. Prior to booking in we booked the Melba Restaurant and Arira High Tea quoting the gift voucher as payment. Imagine my surprise when the Melba Restaurant Maître d' said that the voucher could not be split and we would get no refund from our $1,000. That was ridiculous, so I asked for our meals and high tea to be charged to our room and we would get a refund, if one existed at the end of our stay. Nearly a fortnight after our stay, there is still and pending $100.20 charge to our credit card, which I believe is a security deposit. The ‘invoices’ we have been given are very confusing and difficult to reconcile.
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Review collected in partnership with this hotel
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Langham Melbourne , Owner at The Langham, Melbourne
Responded Nov 18, 2024
Thank you for your feedback. We apologise for the confusion and any frustration caused regarding the foreign currency charge, voucher use, and billing.
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My hotel room had a beautiful view of the Yarra River and Flinders St station, and is conveniently located in an area with access to a lot of amenities. The hotel is easy to get to from the Melbourne Airport (a.k.a "Tullamarine Airport"). I took an Uber which took about 40 minutes, but you can also take the Skybus from the airport to Southern Cross Station (a.k.a. "Spencer St" station) and then get on the train to get to Flinders St station, and do a short walk across a bridge to get to the hotel. The suite is gorgeous, feels spacious, and the layout is well-designed. Nice and quiet, despite noisy outside on a Friday and Saturday night. The Lobby is gorgeous and welcoming. The staff are courteous, competent, and kind. This has become my favorite hotel in Melbourne, and I look forward to staying here in the future when I visit again.
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Review collected in partnership with this hotel
Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Langham Melbourne , Owner at The Langham, Melbourne
Responded Nov 18, 2024
Thank you for your thoughtful review. We’re delighted to hear you enjoyed your stay, particularly the stunning views, convenient location, and the comfort of your suite. It’s wonderful to know our team made you feel welcome and that The Langham Melbourne is now your favourite hotel in the city. We look forward to your next visit.
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The Club is small and gets very crowded. The canapés last for 2 hours at night and I can’t recall if sparkling wine is available but I’d be surprised if it wasn’t.
Yes, water bottles is no issue. You can always request housekeeping to send more. Pool is definitely heated, the Jacuzzi by the pool is also with hot water. Wi Fi is free. Room size is more or less same for all categories. They just add club access to some rooms to make them sound premium.
There are more places to choose from in the Melbourne area.
PRICE RANGE
C$223 - C$385 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the langham, melbourne hotel melbourne
LOCATION
AustraliaVictoriaMelbourneSouthbank
NUMBER OF ROOMS
387
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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