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The Langham, Melbourne

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The Langham, Melbourne
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4,821 Reviews from our TripAdvisor Community

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There are newer reviews for The Langham, Melbourne
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Showing 4,700: English reviews
Cairns, Australia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 9 April 2015

My partner and I were really looking forward to getting away for easter, especially since it was my birthday. Unfortunately the room we were appointed had a broken thermostat. It took 6 complaints, 4 technician visits and two frozen cold nights before they got our room to a comfortable level. The most disappointing part was the customer service (or lack... More 

Helpful?
18 Thank TheHeat333
jmclaughlingrm, Guest Relations Manager at The Langham, Melbourne, responded to this review

Thank you for taking the time to offer us your feedback following your recent stay at The Langham Melbourne. We are sorry that your encountered service issues on this occasion and sincerely apologise for the delays in rectifying these issues and the frustration and inconvenience caused. Ongoing customer service training is a focus for all our colleagues to enable us... More 

London, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 April 2015 via mobile

The hotel is fabulous, absolutely wonderful. The staff, especially alvira at the front desk were brilliant. I was waiting in the queue to check-in and staff came to take my bags to ease my weight. Everyone was fantastic. The front doorman was also lovely. Hotel is beautiful- from the rooms to the spa. 2 small things that could be improved.... More 

Helpful?
Thank krp84
jmclaughlingrm, Guest Relations Manager at The Langham, Melbourne, responded to this review

Thank you for taking the time offer us your valuable feedback following your recent stay at The Langham Melbourne. We certainly appreciate your detailed comments. I am pleased that you found the Hotel with the classic elegant décor inviting and found your guestroom comfortable. The $7.00 delivery fee that is included with a guest’s In Room Dining meal is applied... More 

Jammu and Kashmir, India
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 8 April 2015 via mobile

I like this place so much and this was the best choice i can say this was the best of the best we had enjoyed a lot at this place. Staff was so friendly and so obeying. Dinning area is awesome also with beautiful tasty food i like this place as well my friends too and we will come back... More 

Helpful?
1 Thank Aamir M
Kent, UK
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed 7 April 2015

My husband & I stayed in a Langham Club room from 28th February to 6th March. The hotel is very impressive from the outside & even more so in the entrance & lobby. We felt as though this was a very luxurious hotel & the staff were mainly very helpful & friendly, especially the guys out the front ordering taxis... More 

Helpful?
Thank Lisa_Birch
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 April 2015

This was our second stay at The Langham, this time to celebrate our 20th Wedding Anniversary, and our every experience (consistent with our last stay) was outstanding. On arrival in our room, we were surprised by a complimentary slice of cake to help us celebrate our special event, and were delighted with the quality of the room, We recommend the... More 

Helpful?
Thank Brett W
jmclaughlingrm, Guest Relations Manager at The Langham, Melbourne, responded to this review

Thank you for leaving us such a lovely note on Trip Advisor following your recent stay at The Langham Melbourne. We are pleased that you choose to celebrate your Wedding Anniversary with us, enjoyed so many aspects of the Hotel and your stay was memorable. I am delighted that we were able to acknowledge this special occasion. Your positive feedback... More 

Sydney, Australia
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 April 2015 via mobile

Chose the Langham due to its proximity to Hamer Hall just a short stroll along the river from the hotel. I was very impressed. Everything was perfect as you would expect from a hotel of this caliber. We were upgraded to a river view room and were delighted with the lovely view over the river and up to Flinders St... More 

Helpful?
Thank Deb J
jmclaughlingrm, Guest Relations Manager at The Langham, Melbourne, responded to this review

Thank you for your feedback on the hotel location and that you found the Hotel comfortable on your recent visit. We are glad to read that you were able make it to a show whilst you were staying with us and enjoyed supper in Aria, our lounge. We thank you for your recommendation and hope to welcome you back to... More 

Perth
Level Contributor
3 reviews
3 hotel reviews
Reviewed 5 April 2015

We stayed here for my husband's birthday. The hotel itself is amazing and all the staff were excellent too. We were treated to birthday cake and champagne on the house. Looking forward to going back soon, as there is no better place to stay in Melbourne.

Helpful?
Thank Norma C
Melbourne, Australia
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 5 April 2015

2 friends and I decided to spoil ourselves in the holidays and book into the Langham with a Chuan Spa treatment. We could not have asked for a more special stay. The staff at the Langham are incredible and cannot do enough to help. The facilities are first class and the Chuan Spa is heaven on earth! I have stayed... More 

Helpful?
1 Thank suea-melbourne
jmclaughlingrm, Guest Relations Manager at The Langham, Melbourne, responded to this review

Thank you for taking the time to offer your review of The Langham Melbourne on Trip Advisor we certainly appreciate your positive comments. I am pleased to hear that each time you stay we improve on the previous visit. We are delighted that you enjoyed your treatments in Chuan Spa, our own little bit of Heaven and you appreciated the... More 

Melbourne, Australia
Level Contributor
188 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 5 April 2015 via mobile

Wow! Seriously this is a small piece of heaven staying here. We have stayed before and at the end of last year was offered to buy a discount voucher to use between December to January. We were due to stay at the beginning of December but due to a family incident back in the UK, they kindly extended the voucher... More 

Helpful?
1 Thank Nikki C
Melbourne, Australia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 April 2015

Very nice stay overall, lovely to walk along Southbank for restaurants and close to all the hot spots including famous Melbourne lane ways. Beautiful views across the yarra, if your lucky to get a sunny morning it's amazing. The roof top pool also offers further views of Melbourne landmarks (flinders station) and is ideal to relax and sunbake if the... More 

Helpful?
Thank Chanell C

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Melba Restaurant
Melba Restaurant
Cuisines: Italian, Chinese, Japanese, Indian, Seafood, Sushi, Asian, Australian
Aria Bar & Lounge
Aria Bar & Lounge
Cuisines: Australian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Langham, Melbourne

Address: 1 Southgate Ave, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne > Southbank
Price Range: $251 - $659 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Langham, Melbourne 5*
Number of rooms: 387
Reservation Options:
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Also Known As:
The Langham, Melbourne Hotel Melbourne
Hotel Style:
#1 Romantic Hotel in Melbourne
#2 Family Hotel in Melbourne
#3 Spa Hotel in Melbourne
#4 Green Hotel in Melbourne
#4 Luxury Hotel in Melbourne
#5 Business Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from The Langham, Melbourne staff and other travellers.
34 questions
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Queensland, Australia
Brisbane, Australia
over a year ago
Sydney, Australia

See all questions (34)

Questions? Get answers from The Langham, Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a room with a river view.”
 of 5 bubbles colonelthom, 2 Dec 2016 | Read review
“Great Room, They are the gold standard for every hotel today!!!”
 of 5 bubbles bobpap, 29 Nov 2016 | Read review
“Try for Flinders view view room of course and on a higher floor if you can afford it”
 of 5 bubbles Trayambak, 23 Nov 2016 | Read review
“ask for a room facing the river”
 of 5 bubbles MrsABCDE, 18 Nov 2016 | Read review
“High, facing the Yarra”
 of 5 bubbles TLpartyoftwo, 16 Nov 2016 | Read review
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