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    Arrow On Swanston

    488 Swanston St | Carlton, Melbourne, Victoria 3053, Australia
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    Best prices for your stay
    2017-07-30 2017-07-31
    US$76
    US$73
    US$76
    US$73
    Traveller (71)
    Room & Suite (24)
    Pool & Beach (1)
    Ibis Melbourne Swanston Street
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    Overview
    • Excellent10%
    • Very good39%
    • Average27%
    • Poor10%
    • Terrible14%
    Travellers talk about
    Internet
    Air Conditioning
    Non-Smoking Rooms
    Family Rooms
    Fitness centre
    Kitchenette
    Wheelchair Access
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Ibis Melbourne Swanston Street
    1,027 reviews
    #91 of 160 hotels in Melbourne
     
    ibis Melbourne Hotel and Apartments
    1,677 reviews
    #69 of 160 hotels in Melbourne
     
    Seasons Heritage Melbourne
    588 reviews
    #115 of 160 hotels in Melbourne
     
    Brady Hotels Central Melbourne
    560 reviews
    #48 of 160 hotels in Melbourne
     
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    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (276)
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    1 - 5 of 264 reviews

    Reviewed 3 weeks ago

    It seems to me that reviewers of this hotel are expecting 5 star accommodation but we received the absolute opposite from what the bad reviews stated. This is a budget hotel. We got a small, two bedroom room. Basic utilities were provided. It was not...More

    Thank Reuben C
    Response from Arrow M, Marketing E at Arrow On SwanstonResponded 2 weeks ago

    Dear Reuben C, Thank you for your lovely review. We are happy to hear that you had a good experience while staying with us and thank you for understanding our accommodation type as a budget serviced apartment. We hope to have a chance to accommodate...More

    Reviewed 3 weeks ago via mobile

    I had booked two twin rooms and friends from one of the rooms departed early and they paid almost A$70 for cab fare to International Airport; almost A$20 more than what the Hotel had advised us. I highlighted this problem to the Hotel and I...More

    Thank simson
    Response from Arrow M, Marketing E at Arrow On SwanstonResponded 3 weeks ago

    Dear Simson, Thank you for your value feedback and the information about the taxi fares. Regarding to the issue, taxi fares to Melbourne Airport are normally approximately be between $50 to $70 per trip. However, there is no guarantee amount as this is depending on...More

    Reviewed 8 June 2017 via mobile

    It's definitely a budget hotel and for the price you pay, I'd rather stay somewhere nicer. The rooms are clean and tidy but VERY basic, mine had barely 30cm between the end of the uncomfortable rock-hard bed and the wardrobe, which meant I had to...More

    Thank oatsandcheesecake
    Response from Arrow M, Marketing E at Arrow On SwanstonResponded 4 weeks ago

    Dear Oatsandcheesecake, Thank you for your value feedback and sorry to hear that our facilities did not meet your expectation. As a budget accommodation as mentioned, we understand that our room is not spacious. However, we always tried to keep it as neat and clean...More

    Reviewed 6 June 2017 via mobile

    I have nothing to say other than some rude receptionists. Bad services and impolite staffs. The rooms are not that hygienic either Some staff just spilled the rubbish on the lift and doesn't even bother to clean it Paid the money to star but seems...More

    Thank Raina K
    Reviewed 22 May 2017 via mobile

    For the price and location it is okay. The bathroom and bedroom were quite small and bathroom could do with an update. It was good to have parking in the middle of the city but $18 and not fully secure was a concern. There were...More

    1  Thank Kathy M
    Response from Arrow M, Marketing E at Arrow On SwanstonResponded 24 May 2017

    Dear Kathy M, Thank you for your review and it was our pleasures to have you stayed with us. Regarding to the parking gate, we are currently in the maintenance process, it will be a secure parking once project completed. Thank you, Arrow on Swanston

    Ibis Melbourne Swanston Street
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    Brady Hotels Central Melbourne
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    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Shuttle Bus Service
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$76 - US$135 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 85
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Ctrip TA, Booking.com, Travelocity, Priceline, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Arrow On Swanston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Victoria >
    • Melbourne
    • Also Known As
    • Arrow On Swanston Melbourne
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    Traveller (71)
    Room & Suite (24)
    Pool & Beach (1)
    Hotel & Grounds (67)
    Bathroom (3)
    Business Centre & Event Rooms (3)
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    Ask a question
    Questions & Answers
    Winedeng
    3 April 2017|
    Answer Show all 6 answers
    Response from Arrow M | Property representative |
    Hi Winedeng, The parking cost $18 per day with multiple entry. Thank you, Arrow on Swanston
    0
    Votes
    Winedeng
    3 April 2017|
    Answer
    Response from clare a | Reviewed this property |
    I am so sorry to those people who have probably been and gone by now so it is inappropriate to answer those queries but I am back on line again so am ready to answer current questions. Clare
    0
    Votes
    ctpamsey
    15 February 2017|
    Answer Show all 3 answers
    Response from Arrow M | Property representative |
    Dear guest, An onsite parking spot is available for $18 per night. Advance booking is required. Please contact hotel reception to make reservation. Regards, Than
    0
    Votes
    Room Tips
    "We stayed in a room that was by a laneway and Swanston street. A bit noisy, but we didn't mind."
    Read review
    "Do not stay in any room. We paid a premium, and the rooms were horrible. The worst were the room 19 on each..."
    Read review
    "Rooms on a higher floor will have less noise from the trams"
    Read review
    "Request a room not facing the street, away from the lifts and on a higher floor."
    Read review
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