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2017-08-06 2017-08-07
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    Arrow On Swanston

    488 Swanston St | Carlton, Melbourne, Victoria 3053, Australia
    Best prices for your stay
    2017-08-06 2017-08-07
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    Traveller (71)
    Room & Suite (24)
    Pool & Beach (1)
    • Excellent10%
    • Very good39%
    • Average27%
    • Poor10%
    • Terrible14%
    Travellers talk about
    Air Conditioning
    Non-Smoking Rooms
    Family Rooms
    Fitness centre
    Wheelchair Access
    Laundry Service
    Free Parking
    3.5 Star Hotel
    All hotel details
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    Aug 6Aug 7
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a Review
    Reviews (278)
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    There are newer reviews for Arrow On Swanston
    See the most recent reviews

    51 - 55 of 266 reviews

    Reviewed 7 October 2016

    I thought I'd got a good deal for a "2 bed apartment" so close to the city. As one reviewer has said "you get what you pay for". Indeed you do - this was the smallest "apartment" I have ever been in. It's obviously really...More

    Thank BrisCaz
    Response from Arrow M, Marketing Executive at Arrow On SwanstonResponded 11 October 2016

    Dear BrisCaz, Thank you for taking the time to review our hotel following your recent stay with us. Unfortunately, it has been disappointed that our property did not meet your expectation, especially the room size issue. However, as a budget accommodation, the size could not...More

    Reviewed 3 October 2016 via mobile

    Thoroughly enjoyed our time at Arrow. Rooms were clean, even if a little small. There could have been more cutlery crockery and cooking utensils, and the hot plate could have been quicker, but the bed was comfortable. The shower was good. Even though we were...More

    Thank Wellsprin
    Response from Arrow M, MArketing Executive at Arrow On SwanstonResponded 5 October 2016

    Thank you very much for your feedback which help us to improve our services. It is great to hear that you have enjoyed staying with us. We look forward to welcoming you back again in the future! Warm regards, Than

    Reviewed 13 September 2016

    I spent four nights at Arrow on Swanston over the last weekend and into this week. I hadn't stayed here previously but was pleasantly surprised by the courteous staff and cleanliness of the room. There were all the facilities required including a kitchenette and laundry...More

    1  Thank NLima
    Response from Arrow M, Marketing Executive at Arrow On SwanstonResponded 20 September 2016

    Thank you very much for your feedback. It is great to hear, that you have enjoyed your stay with us. Regarding to the deposit $50, we understand that it may be inconvenience for guest, however, we need this for our security and for any incidentals...More

    Reviewed 14 August 2016

    We've stayed several times and found it rather good but not this time. Firstly, as mature aged guests we were pinged a $50 fee for possible room damage. Really? Partner reluctantly paid it, it took 7 seconds to take it but 7 days to return...More

    1  Thank nemohobart
    Response from Arrow M, Marketing Executive at Arrow On SwanstonResponded 23 August 2016

    Dear Guest Firstly, I would like to take this opportunity in apologising of the inconvenient caused during your stay with us. Regarding security deposit I would like to explain to you in detail on how this works. When we take the security deposit from your...More

    Reviewed 8 August 2016 via mobile

    Stayed with 2 friends as one was competing in Melbourne. My kindle went missing after the first time the beds were made then a heat pack the next time. Staff weren't interested at reception and asked who else was staying with me. Location is great...More

    1  Thank Shannon S
    Response from Arrow M, Manager at Arrow On SwanstonResponded 15 August 2016

    Dear Guest Firstly I would like to take this opportunity in apologising of the inconvenient caused during your stay with us. Above feedback provided has been passed onto Housekeeping department and senior managers to investigate. Regarding the missing belonging i my self tried looking for...More

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    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Price range
    • US$77 - US$135 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 85
    • Reservation Options
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    • Location
    • Australia >
    • Victoria >
    • Melbourne
    • Also Known As
    • Arrow On Swanston Melbourne
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    Traveller (71)
    Room & Suite (24)
    Pool & Beach (1)
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    Bathroom (3)
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    Ask a question
    Questions & Answers
    3 April 2017|
    AnswerShow all 6 answers
    Response from Arrow M | Property representative |
    Hi Winedeng, The parking cost $18 per day with multiple entry. Thank you, Arrow on Swanston
    3 April 2017|
    Response from clare a | Reviewed this property |
    I am so sorry to those people who have probably been and gone by now so it is inappropriate to answer those queries but I am back on line again so am ready to answer current questions. Clare
    Room Tips
    "We stayed in a room that was by a laneway and Swanston street. A bit noisy, but we didn't mind."
    Read review
    "Do not stay in any room. We paid a premium, and the rooms were horrible. The worst were the room 19 on each..."
    Read review
    "Rooms on a higher floor will have less noise from the trams"
    Read review
    "Request a room not facing the street, away from the lifts and on a higher floor."
    Read review
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