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The Sebel Residences Melbourne Docklands

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602 Reviews from our TripAdvisor Community

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There are newer reviews for The Sebel Residences Melbourne Docklands
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Showing 594: English reviews
Reviewed 15 June 2013 via mobile

Stayed at docklands with work mates for a footy weekend. Apartments with in strolling distance to ethiad and many restaurants. Apartments big enough for 4. great facilities awesome views had everything we needed for the weekend. Conveniently located above IGA and a bottle shop. Recommended for anyone looking for self contained accommodation in docklands.

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Helpful?
Thank Holidaybugaustralia
Nick S, Manager at The Sebel Residences Melbourne Docklands, responded to this review

Thank you for staying at Grand Mercure Docklands. I am happy to hear that both you and your friends enjoyed your stay and thank you for your positive comments. We look forward welcoming you all back to Grand Mercure Docklands on any future visits you may make to Melbourne.

Accrington, Lancashire
Reviewed 14 June 2013

We arrived in Melbourne to visit our daughter who was on a 12 month visa. Couldn't get into the room for 4 hours but on the positive side we were upgraded to a 2 bed apartment so it meant our daughter could have her own room for the week. Our apartment was on the 22nd floor with fabulous views over...

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Helpful?
1Thank Majorette_Mamma
Nick S, Manager at The Sebel Residences Melbourne Docklands, responded to this review

Thank you very much for your comments and we are glad to know that you enjoyed your stay with us. I am happy to hear that you were upgraded and that you enjoyed both the space and the views of the surrounding area. We look forward welcoming you back to Grand Mercure Docklands on any future visit you may be...

Reviewed 12 June 2013

Great place and the staff were excellent at reception. Allowed us early check-in which was so helpful after arriving by plane. Recommend the Grand Mercure to all for convenience and easy tram access to the city.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank portarthurvillas
Nick S, Manager at The Sebel Residences Melbourne Docklands, responded to this review

Thank you for choosing to stay at Grand Mercure Docklands. We were delighted to note thay you had enjoyed your stay and thank you for your feedback about our staff; it's always a pleasure to receive positive feedback. Your comments will be shared with all our team. Guest reviews enable us to monitor our standards and we look forward to...

Chicago
Reviewed 12 June 2013

This hotel is completely out of the way if you are visiting Melbourne. The rooms are pretty small for serviced apartments. They are all chopped up and there is just not enough room to fit a bedroom, living room, dining room, kitchen, bathroom,and outside deck in such a small space. It all feels very clostrophobic! The gym is ridiculously small...

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Helpful?
Thank Laurent L
Nick S, Manager at The Sebel Residences Melbourne Docklands, responded to this review

Thank you for staying at Grand Mercure Docklands and for taking the time to post your review on Trip Advisor. Guest reviews enable us to monitor our standards and I am happy to hear that you found the room clean and tastefully decorated. My apologies that you found the room too small however all our apartments do vary in size....

Perth Australia
Reviewed 6 June 2013

This is a nice apartment style hotel , i had a 1 bedroom apartment, and it was very nice, well appointed. But the downside to this stay is the construction happening ALL around this hotel. The noise is unpleasant and constant. If i had a choice i would stay here , but only once the construction has been completed, but...

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Helpful?
1Thank THE_SHEV
Nick S, Manager at The Sebel Residences Melbourne Docklands, responded to this review

Thank you for choosing to stay at Grand Mercure Docklands and thank you for your positive feedback about the apartment that was allocated to you. I'm sorry to hear about the construction noise from the neighbouring building but I'm happy to say that this will be all over shortly. We look forward welcoming you back on any future visits you...

Bundaberg, Australia
Reviewed 6 June 2013

We booked a 2 bedroom aprtment at Grand Mercure Apartments Docklands. We had wanted an apartment but didnt realise we would be put in a building not even close to the Mercure building or reception. We arrived in the dark and then was sent walking in the dark to find another building in which are apartment was in. It was...

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Helpful?
Thank Wendy M
Nick S, Manager at The Sebel Residences Melbourne Docklands, responded to this review

Thank you for choosing to stay at Grand Mercure Docklands. Guest reviews enable us to monitor our standards so I appreciate you taking the time to post your review on Trip Advisor. It is only through constructive feedback such as yours that we are able to improve our service standards. Please accept my apologies that you were not escorted to...

Klang, Selangor, Malaysia
Reviewed 5 June 2013

2 bedroom serviced apartment's ocean view was fantastic ! Convenient location with plenty of restaurants with so much variety. Easy accessibility to Harbour Town Shopping Centre definitely help ! Staff are helpful and friendly. Testament for my staying there for the third time.

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Zanita Z
Nick S, Manager at The Sebel Residences Melbourne Docklands, responded to this review

Thank you for returning to Grand Mercure Docklands. I appreciate you taking the time to post your review on Trip Advisor, and I'm also pleased to hear you enjoyed your stay with us. Thank you also for your kind words about our team; it's always a pleasure to receive positive feedback. Your comments will be shared with our team. We...

Perth, Australia
Reviewed 3 June 2013

We were very happy with our recent stay at the Mercure Docklands. The location is great, only a five minute tram ride to the centre of town. Very spacious and clean. The bedding was excellent and the view are to die for. Thanks we will return again very soon.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ZozPerth
Nick S, Manager at The Sebel Residences Melbourne Docklands, responded to this review

Thank you for choosing to stay at Grand Mercure Docklands. I am happy to hear that your recent stay with us was enjoyable. We look forward welcoming you back to Grand Mercure Docklands on any future visits you may make to Melbourne.

Sydney
Reviewed 3 June 2013

Studio deluxe rooms are in a building that is only 4 storeys high, surrounded by very high buildings also part of the Grand Mercure Apartments . Only view is of the extensive construction site across the road, with truck noises, talking and construction noise from at least 6.30am. The "balcony" measures no more than 1.8 metres x 1.4 metres. Impossible...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank MartinT457
Nick S, Manager at The Sebel Residences Melbourne Docklands, responded to this review

Thank you for staying at Grand Mercure Docklands and for taking the time to post your review on Trip Advisor. I am disappointed to hear that your experience did not meet your expectations with regards to the room allocated to you. When you are next planning a trip to Melbourne please come via myself and I'll ensure we allocate a...

Newcastle, Australia
Reviewed 31 May 2013

We stayed for 4 nights in a 3-bedroom apartment. The apartments are in a great location, close to Etihad Stadium, Woolshed Pub, James Squire Hotel, Harbourtown Shopping, the city circle tram, and the list goes on. I left with a great feeling about Melbourne. The only downside was that the bedrooms were tiny....... barely enough room to place your suitcase....

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Thank Justin_and_Sylvia
Nick S, Manager at The Sebel Residences Melbourne Docklands, responded to this review

Thank you for taking the time to post your review on Trip Advisor. I am happy to hear that you enjoyed your stay with us and thank you for your positive feedback about our location. We look forward welcoming you back to Grand Mercure Docklands on any future visits you may make to Melbourne.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The waterfront Grand Mercure Apartments Docklands are located at NewQuay with the tram by its door and within walking distance of Melbourne's central business district, Etihad Stadium and factory shopping outlets. ... more   less 

Additional Information about The Sebel Residences Melbourne Docklands

Address: 18 Aquitania Way | Docklands, Melbourne, Victoria 3008, Australia (Formerly Grand Mercure Melbourne Docklands)
Region: Australia > Victoria > Melbourne > Docklands
Price Range: $201 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sebel Residences Melbourne Docklands 4.5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Grand Mercure Docklands Hotel Melbourne
Mercure Hotel Melbourne
Grand Accor Docklands
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Questions & Answers

Here's what travellers have asked, with answers from The Sebel Residences Melbourne Docklands staff and other travellers.
3 questions
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Mount Airy, Maryland
9 months ago
Singapore, Singapore
Melbourne, Victoria, Australia

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Questions? Get answers from The Sebel Residences Melbourne Docklands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbourside views”
 of 5 bubbles jam484, 27 Mar 2017 | Read review
“The Nolan Apartments Room 702 with sweeping views of the Docklands across to the Bay.”
  • The Docklands at dusk
  • Sunset views
 of 5 bubbles murcha108, 4 Jan 2017 | Read review
“ask for apartment facing Docklands basin/ Yarra river”
 of 5 bubbles 62Stephen, 23 Dec 2016 | Read review
“Make sure you don't get assigned to Boyd Building Room 1702!”
 of 5 bubbles natsiu, 29 Sep 2016 | Read review
“Lovely views from 3 bedroom harbour view apartment.”
  • View from 11th Floor Balcony over Docklands
  • View from 11th Floor Balcony toward Bolte Bridge
  • View toward Melbourne Star from 3rd Bedroom Balcony
 of 5 bubbles 46terrin, 11 Sep 2016 | Read review
5 of 5