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I came back because they're decent rooms in the city at a good rate.Problem is waited 2 hours for the rooms to be finished, reception has poor English and shocking service. The people let this place down
Stayed there last week for three nights. Good: central location, good tariffs, attached bar with a good selection of food, breakfast, clean rooms. Bad: rooms were incredibly small, bar was a late opener and early closer, breakfast range is very limited.
This is not about any individual staff but the hotel policy.
The hotel charges a 2% fee when you book, even when it declares there is no cancellation penalty! It disguises this by stating there is a non-refundable 2% fee when you PAY by credit...More
There is no one at the reception counter. You will have to ring the bell and wait. Thereafter, will be greeted by the hotel personnel who are not so friendly.
The breakfast choice was terribly limited- 4 types of cereals, bread and butter offered with...More
I can't say anything about the hotel as I didn't actually make it to the hotel.
I made an online booking and decided to call to confirm. The rude woman who answered the phone told me that the internet had overbooked. I tried to problem...More
US$61 - US$179 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#114 Luxury Hotel in Melbourne
Number of rooms
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Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air
of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Response from TonygMildura | Reviewed this property |
They took $150 from my credit card account, i only found out after i did a routine check of my account. I wasn't told about this upon checking in.We stayed 2 nights, & on checking out was told, that refund will take up to 5... More
They took $150 from my credit card account, i only found out after i did a routine check of my account. I wasn't told about this upon checking in.We stayed 2 nights, & on checking out was told, that refund will take up to 5 days .
Gday. I think they have a policy of a deposit taken from the credit card for everyone which is held. I checked my bank online and it was taken as "pending", but never went through as a charge. But ask them if youre unsure. I... More
Gday. I think they have a policy of a deposit taken from the credit card for everyone which is held. I checked my bank online and it was taken as "pending", but never went through as a charge. But ask them if youre unsure. I know they are not great communicators but they were honest with me and I didn't get any deduction.
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"Not sure where I was - but it was lovely and quiet."