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Aria Hotel Apartments

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Aria Hotel Apartments
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352 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Reviewed 3 days ago NEWvia mobile

I have a 3 day work conference every year at the convention centre and staying at south bank can be quite expensive. I discovered this option on booking.com and organised to stay here with some of my colleagues. We had a wonderful stay, the staff were lovely & helpful, the apartment was wonderful, with excellent facilities. Definitely recommend these apartments...

Thank GabiM94
Reviewed 1 week ago via mobile

I love the view, the beautiful studio, the completeness of facility and little stuff they provide in the room. It was so comfy and awesome staying here. The staff were very accomodating and proffesional. Thanks for the lovely stay Aria!

Thank Alan B
Reviewed 2 weeks ago

My daughter took me to Melbourne for my 50th Birthday. We stayed here at Arias. There are two bedrooms with Queen size beds. Kitchen, living room two bathrooms. And one bath. Close to all. Tram only a walk away. Café around the corner (So to speak). I really liked it here. Serviced daily. Great service.

Thank Efficient199
Singapore, Singapore
Reviewed 2 weeks ago

We were traveling as a family of 5 and we wanted to stay near our relative who lives in Southbank. ARIA is affordable but our apartment was located at the building next to the hotel called The Bank Apartments. The Bank Apartments is a normal residential building so it would have been better if we were told of this before...

Thank thoseshortbangs
Reviewed 3 weeks ago via mobile

Stayed for a night between accommodation in a two bedroom apartment. Heaps of space and nicely decorated. Affordable accommodation in a handy location in Melbourne good for short stopovers. Friendly reception.

Thank Ginny B
Auckland, New Zealand
Reviewed 4 weeks ago via mobile

Booked the 3 bedroom apartment top floor on our arrival we were charged a fee on our credit card of $500.00 to cover any damage they deemed we may have caused,however on departure they assured me that they would check our room and refund the deposit the next day,this didn't happened approx motley 1 month later we checked our credit...

Thank Tellboy2015
Christina S, General Manager at Aria Hotel Apartments, responded to this review

Thank you for taking the time to leave a review. We appreciate your feedback. We understand you stayed with us in October & been in touch with Front Office. We have emailed you requesting details/evidence/proof that $500 was charged.To date we have not received a response. Please note, a Pre-Authorisation is a holding of a set amount of funds &...

Naracoorte, Australia
Reviewed 4 weeks ago via mobile

Great location, friendly staff. We stayed in a 1 bedroom apartment on 13th floor. Room was clean tidy and had plenty of room. Room had 2 tvs 1 in bedroom and 1 in lounge with dvd player. 2 supermarkets within a 5 min walk made it easy. Close to south bank and casino. Great motel

Thank travel_bug8287
Christina S, General Manager at Aria Hotel Apartments, responded to this review

Thanks heaps for your 5 star review. We also have a supermarket now only 2 doors down! We hope to welcome you back soon.

Reviewed 5 weeks ago via mobile

These apartments are well located for the city centre and in the tram route to St Kilda and other beaches. Well equipped and shampoo and coffee tea restocked regularly. Could do with a hoover on a daily basis to make it perfect.

Thank Ciara H
Christina S, General Manager at Aria Hotel Apartments, responded to this review

Thanks Ciara for your great review. Your feedback is important. Please note as part of our daily housekeeping service in the ARIA FAVOURITE Southbank building, we make bed, replace linen and do a general tidy eg bins, tidy kitchen and bath room, etc. If you are staying for 4 days or more, we then provide a full cleaning service with...

Sale, Australia
Reviewed 16 January 2017

Really good and less expensive option to the competition around the Crown Complex. The city view rooms are as good a view as anywhere in Melbourne without the big price tag. The only downside is a very tight car park entry and exit. If you have an option take as small a car as possible.

Thank andrewbD1729IN
Christina S, General Manager at Aria Hotel Apartments, responded to this review

Thanks Andrew for taking the time to review us. You are right, the views of the city and bayside are pretty compelling. yes car park ramp is a little narrow. For large cars, public parking options are close by. Our parking prices though are on the lower side. Thankfully we can offer parking as many hotels don't have the option,...

Reviewed 15 January 2017 via mobile

Stayed at aria hotel apartments for a weekend. Got to our room, there was ripped carpet, mould on the carpet along with a huge amount of other stains, and mould on the roof in the bathroom. We swapped rooms which was better but still very dirty looking. I would not recommend this to anyone. To top it off they tried...

1Thank Jess G
Christina S, General Manager at Aria Hotel Apartments, responded to this review

Hi Jess. I am alarmed to read your review. Particularly since we have only just refurbished. As we have 2 buildings with different styles of accomm, can you please give me the details of your booking (the name in which the booking was made) We have never received such a bad review & I need to fully investigate this and...

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  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Located in Melbourne's Southbank precinct, across the road from Crown Casino and within 3 mins walking distance of Melbourne Exhibition and Convention Centre, Aria Hotel Apartments features 1, 2 and 3 bedroom boutique serviced apartments in an excellent location with FREE UNLIMITED WIFI. Choose from 3 ranges of product ; Your Favourite (4.5 star), Your Style (4 star) and Your Comfort (3.5 star) All apartments are fully self-contained and equipped with oven, microwave, gas cook top, fridge, freezer, dishwasher, washing machine and dryer. Added features include 24 hour Front Desk /Reception, Breakfast Vouchers, Room Service. Pool and gym access, car parking available. ... more   less 

Additional Information about Aria Hotel Apartments

Address: 285 City Road, Melbourne, Victoria 3006, Australia (Formerly Plum Serviced Apartments Southbank)
Region: Australia > Victoria > Melbourne > Southbank
Price Range: $134 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Aria Hotel Apartments 4.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Plum Serviced Apartments Southbank Hotel Melbourne
Plum Serviced Apartments Southbank Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Aria Hotel Apartments staff and other travellers.
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Questions? Get answers from Aria Hotel Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View was workmen doing work on buildings.”
 of 5 bubbles Efficient199, 6 Feb 2017 | Read review
“Make sure you book a City View room. They are the newer and higher (quieter) rooms.”
 of 5 bubbles andrewbD1729IN, 16 Jan 2017 | Read review
“ask for one higher up and facing sea”
 of 5 bubbles 845dent, 5 Nov 2016 | Read review
“Ask for a room away from the motorway”
 of 5 bubbles redtess, 27 Oct 2016 | Read review
“higher floors and with river views are further away from traffic therefor are quieter.”
 of 5 bubbles littleraretraveller, 15 Oct 2016 | Read review
5 of 5