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Oaks on Lonsdale

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#77 of 156 Hotels in Melbourne
Certificate of Excellence
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1 room 2 adults 0 children
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Oaks on Lonsdale
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821 Reviews from our TripAdvisor Community

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Reviewed 3 days ago NEW

We were staying there for 2 nights the facility was generally good till the terrible check out ruined everything. (25 mintues for a service apartment) I asked for the master bill while checking out since I knew I have used car park and baby cot once I was being told by receptionist Brooke there were only two night charges. I...

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Helpful?
Thank Vince Q
HotelManagerLonsdale, Manager at Oaks on Lonsdale, responded to this review

Dear Vince, We appreciate that you took the time to leave the comments for your recent stay with Oaks on Lonsdale. It is with huge regret that you had very poor experience when you and your family stayed with us recently. Based on the information we gathered from you, this definitely is not the customer services standard what we normally...

Alice Springs, Australia
Reviewed 1 week ago via mobile

This was the first time I had stayed at Oaks on Lonsdale. I was in a studio apartment on the 27th floor. The apartment was spacious enough, clean and tidy. However, the air conditioning made a whining noise all night. There was no security lock on the inside of the door, which made me feel a bit uneasy being on...

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Helpful?
Thank Steph T
HotelManagerLonsdale, Manager at Oaks on Lonsdale, responded to this review

Dear Valued Guest, Thank you for your feedback regarding your recently stay with Oaks on Lonsdale. It was with regret that you found some areas of Oaks on Lonsdale not meeting your expectation. I do value your comments very much and will be looking into this to see what we can do to improve the areas you have highlighted. Once...

Tampa
Reviewed 1 week ago via mobile

The Oaks is a very well located hotel in downtown Melbourne. It is clean and efficient and the unit was very comfortable for 2 adults, with a separate bedroom. It is close to tram and bus stops and the staff was friendly and helpful. Even though it is located on a busy street, there was very little noise inside our...

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Helpful?
Thank Ann K
HotelManagerLonsdale, Manager at Oaks on Lonsdale, responded to this review

Dear Valued Guest, Thank you very much for taking the time to review our hotel on TripAdvisor. I am delighted that you had an enjoyable stay with us and the location of the hotel, the size of the apartment and our friendly front office staff added value to it. I am looking forward to welcome you back to the hotel...

Reviewed 1 week ago via mobile

I had a great stay. I asked for a one bedroom apartment which I found very spacious and comfortable. The front desk staffer was great. He was very helpful as I had arrived well before my check in time. He offered to do all the paperwork early and take my bags so I could have a wander around. When I...

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Helpful?
Thank Kiwiwonderlust
HotelManagerLonsdale, Manager at Oaks on Lonsdale, responded to this review

Dear Guest, Thank you for writing a review on your recent stay. I am glad to read that you enjoyed your stay at Oaks on Lonsdale and found the room very spacious and comfortable. My team are always happy to offer any assistance to our guest when the room is not ready for an early check-in. Our location is ideal...

Shanghai, China
Reviewed 1 week ago

Good location. very cost-effective within the walking distance to most renowned tourist spots and public transportation. Although I'm not customed to use the alarm in the room, the 24hr staff on duty kindly promised to wake me up at 5am by calling to my cell or even agree to knock my door if i don't answer the phone. Many tks...

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Helpful?
Thank frankchen1975
HotelManagerLonsdale, Manager at Oaks on Lonsdale, responded to this review

Dear Frank, Thank you for staying at Oaks on Lonsdale. I am delighted to read that you found our location good and that you were able to access many of Melbourne attraction on foot. Thank you also for making a special mention of Deshan who were able to assist you with the early morning start! My team always tries and...

NSW, Australia
Reviewed 1 week ago via mobile

We booked Oaks as we expected the brand had a good reputation what with the golf course and resorts etc. Perhaps it was Hotels.com who made the booking error but the hotel had the incorrect dates which did not match my confirmation email. The card reader in our room door was broken and after an hour of waiting and inconvenience...

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Helpful?
Thank Matt005NSW_Australia
HotelManagerLonsdale, Manager at Oaks on Lonsdale, responded to this review

Dear Matt, Thank you for reviewing your recent stay. I am disappointed to read that your stay did not meet your expectation and I do apologies for any inconvenience caused with the wait time you had encountered while my front office staff fix the door. If you would like discuss your experience further, please don’t hesitate to emailing me at...

Dandenong, Australia
Reviewed 3 weeks ago

This venue is within easy walking distance of Melbourne's East End theatres, particularly the Princess. It is cozy and safe our room offered a spectacular view of Parliament House, the Treasury Gardens and the sporting precinct. However, two single beds joined together do not a king size make, and make snuggling a challenge.

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Helpful?
1Thank robhar174
HotelManagerLonsdale, Manager at Oaks on Lonsdale, responded to this review

Dear Valued Guest, Thank you very much for taking the time to review our hotel on TripAdvisor. I am delighted that you highlight our location, room view and easy access to the entertainment hubs which add the value to your stay. We understand the bedding did not meet your expectation, however, should you decide to return to Oaks on Lonsdale,...

Perth, Australia
Reviewed 3 weeks ago

The Oaks on Lonsdale apartments (1 bedroom and 2 bedroom apartments) are very spacious and within easy walking distance to transport, stage productions, restaurants and shops. The kitchenette is adequate should you wish to prepare your own meals. The bathroom is also of reasonable size however, I would not recommend this accommodation to the elderly as the shower/bath (combination) could...

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Helpful?
1Thank Karen L
HotelManagerLonsdale, Manager at Oaks on Lonsdale, responded to this review

Dear Karen, Than you for staying with Oaks on Lonsdale. I am happy to read that you found our location central and easy access to public transports, theatres as well as local attractions and restaurants. All our apartments has fully equipped kitchen as well as laundry facilities. We also do have rooms such as our Skyhigh and 2 bedroom executive...

Reviewed 4 weeks ago via mobile

Oaks on Lonsdale suites are large and very comfortable. Studios really just offer a place to sleep, but our 1 bedroom apartment had a combined kitchen, dining and living area with a separate bedroom and a separate bathroom. The bed was great, and the room was spotlessly clean and well maintained. Located at the top of Lonsdale St, the apartment...

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Helpful?
Thank Rob M
HotelManagerLonsdale, Manager at Oaks on Lonsdale, responded to this review

Dear Rob M, Thank you for reviewing your recent stay at Oaks on Lonsdale. I am delighted to read that you enjoyed your stay and found your apartment large and comfortable. For a longer stay, we definitely recommend our 1 bedroom apartment to our guest as it is more spacious and also provide kitchen and laundry facilities. We do hope...

Reviewed 5 weeks ago via mobile

Oaks on Lonsdale is a great location in CBD. Easy to get to Parliament Station and use the trains. Hotel rooms are a good size and the views of the city are amazing from balconies. The staff is always willing to help with anything you need. Would recommend this place

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Helpful?
Thank Katie H
HotelManagerLonsdale, Manager at Oaks on Lonsdale, responded to this review

Dear Katie, Thank you for choosing to stay at Oaks on Lonsdale. I am delighted to read that you found our location convenience and that your room was at a good size and the view was amazing from your balcony. Thank you also for the recommendation and we do hope to see you once again soon at the hotel! Kind...

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Staying in Chinatown

Neighbourhood Profile
Chinatown
Locals know that Chinatown is the tried and true place to eat before hitting the nightclub scene. The place simply buzzes, and the well-preserved buildings exude a sense of Imperial China stemming from immigration over a century ago. In restaurant after restaurant on Little Bourke Street, you'll find delicious dishes such as sizzling honeyed prawns, and value for your money. Stately matrons oversee family kitchens serving up age-old recipes. The lighting may be unromantic, the patrons loud, and the service no-nonsense, but the food is sensational.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
Oaks on Lonsdale is located in one of Melbourne’s most sought after locations and offers ultra modern hotel rooms and apartments. Oaks on Lonsdale provides comfortable, contemporary studios and spacious one, two and three bedroom fully self contained apartments all complete with fully equipped kitchens fitted with stainless steel appliances and reverse cycle air-conditioning. ... more   less 

Additional Information about Oaks on Lonsdale

Address: 23 -33 Lonsdale St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Chinatown
Price Range: $149 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks on Lonsdale 4.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Oaks On Lonsdale Melbourne
Oaks On Lonsdale Hotel Melbourne
Hotel Style:
#34 Family Hotel in Melbourne
#52 Romantic Hotel in Melbourne
#72 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Oaks on Lonsdale staff and other travellers.
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Questions? Get answers from Oaks on Lonsdale staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Service at the frost desk was terrible”
 of 5 bubbles 532vinceq, 21 Feb 2017 | Read review
“Request a City View room,”
 of 5 bubbles 007peterv, 1 Jan 2017 | Read review
“We faced North ( Lonsdale Street) and found it fine with a good view of the CBD.”
 of 5 bubbles LouTez, 23 Dec 2016 | Read review
“Try and get a room facing west onto Lonsdale Street as these have a nice view of the surrounds of Melbourne.”
 of 5 bubbles U2942FMmarkd, 14 Nov 2016 | Read review
“Over the 3 nights I was in a 1 bedroom, 2 bedroom apartment and a Studio room and all were great but the Apartments are very spacious.”
 of 5 bubbles R5120MGdavidt, 14 Nov 2016 | Read review
5 of 5