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Pan Pacific Perth

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#14 of 81 Hotels in Perth
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Pan Pacific Perth
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958 Reviews from our TripAdvisor Community

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Showing 914: English reviews
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Reviewed 4 days ago NEW

I stayed at the hotel for a conference and hadn't stayed at the Pan Pacific before. The rooms were clean and a good size. Its situated very near the Swan River and there is plenty of space for activity along the boardwalk. I'd be happy to stay at the hotel again in the future.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank Bernard B
USA
Reviewed 4 days ago NEW

Room was ready when we arrived. Easy check-in and check-out. Front desk staff was very cordial and helpful and luggage help was immediate. Room was clean, comfortable and well-appointed with adequate amenities. They provided conversion plugs during our stay which was helpful. The view was nice and looked out at some water. Our only concern was an inappropriate mini-bar charge...

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Helpful?
Thank Cy K
Perth, Australia
Reviewed 5 days ago NEW

Attended a friends wedding at the hotel and decided to book a room for the night. I live in Perth and didnt even realise we had hotels this nice in Perth that doesnt cost an arm and a leg. Staff were friendly, room was lovely. No issues. We will definitely be back.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank missm789
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Thank you for taking the time to write us a review. We are pleased to read that you had a wonderful overnight stay with us and were impressed by not only the room layout and ambiance, but also with our associates and their service attitudes. Thank you for your lovely comments and for choosing to stay with us....

East Perth
Reviewed 5 days ago NEWvia mobile

Very average overcharge for parking and breakfast i would not recommend this place is very over priced unless u have heaps of money this place is not really worth while just for parking and 2 days breakfast the cost for these 2 things was 200$ not including the stay

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Helpful?
Thank martinbain8121983
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Martin, Thank you for taking your valuable time to write us a review. As we always strive to meet and hopefully exceed the expectations of our guests, we are grateful to receive your review of our operations and the level of service you received from our associates. We are keen to receive feedback from our guests and have been...

Melbourne, Australia
Reviewed 6 days ago NEW

Great service, great rooms and especially great staff. Front desk staff are very helpful and room service food is fresh and tasty. I hadn't been there for a while, and always knew it was good, but now it's defiantly great!

Review collected in partnership with this hotel
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Helpful?
Thank carlomrc
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, We pride ourselves in offering luxury, style and comfort with the promise of a stimulating and enriching experience and as such it is delightful to read that you had a wonderful stay with us. Thank you for the lovely comments on the level of service extended by our associates and quality of the In Room Dining meal. Thank...

Melbourne
Reviewed 1 week ago NEW

Shower pressure was low, made worse when you mix hot water. It had a rain shower head, but it's futile if there is no water pressure to begin with. In the scheme of overall stay, shower pressure does make a break if similar priced hotel are available

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank Akshay J
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Akshay, We are delighted to read that you had an overall wonderful experience with us despite the concerns with the shower water pressure. We thank you for your feedback and have promptly shared your comments with our Engineering team for immediate action. Thank you for taking the time to review us and for your honest feedback; we look forward...

Salt Lake City
Reviewed 1 week ago

The rooms were not as appointed as I expected them to be. They are small. The staff were not friendly. The check in staff were the rudest of all staff. As they are the first whom you see on check in I felt this was extremely poor

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
1Thank Ms G
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Thank you taking the time to share your feedback following your recent stay with us; we are always delighted to receive feedback from our guests and read about their experiences. While we pride ourselves in offering luxury, style and comfort with the promise of a stimulating and enriching experience, we are saddened to hear that a few aspects...

Melbourne, Australia
Reviewed 1 week ago

We stayed at the Pan Pacific in March 2017. It is a short walking distance down to the Swan River and about a 15 minute walk to Barrack Street.The rooms are comfortable and well maintained. However our room was not as quiet as it should have been as we could hear the sound of the shower next door. The restaurant...

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Helpful?
1Thank Kenneth D
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Kenneth, Thank you for taking the time to review us following your recent stay with us. While it is a delight to read that you were impressed with the location of our hotel and found your room to be comfortable and well maintained, we are disappointed to hear that certain aspects of your stay did not meet your expectations....

llangefni
Reviewed 1 week ago

very good hotel, comfortable room 5star service from management and all staff, near to Perth nice walking distance by beautiful river swan. would certainly use again and reccomend comfortable room , 5 star service from all staff, close to Perth lovely city. nice walk by the swan river and close to good bus service. would certainly stay again enjoyed a...

Review collected in partnership with this hotel
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Helpful?
Thank W2252CAjohnr
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, We are thrilled that you enjoyed your stay and were impressed by every aspect of your stay. Our promise is to offer enriching and memorable experiences by providing the unmistakable Pacific touch and we are delighted that you were highly satisfied with our product and service. Thank you for a wonderful review; we are delighted to have made...

Reviewed 1 week ago

All Steam rooms and lift (light) indicators do not work. Carpets and bathrooms are old and dirty. The hotel smells like old, wet carpet rotting for years. At the 16th floor, it smells like CIGARETTE SMOKE. If not for the wonderful staff, a completely bad experience. Lovely, lovely staff. Getting off the taxi, I was comforted at the grandiosity of...

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Helpful?
1Thank TheQueenofDrizzle
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Thank you taking the time to share your feedback following your recent stay with us; we are always delighted to receive feedback from our guests and read about their experiences. While we pride ourselves in offering luxury, style and comfort with the promise of a stimulating and enriching experience, we are saddened to hear that a few aspects...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Montereys Restaurant
Montereys Restaurant
Cuisines: International
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Embrace the Pacific as you take in scenic vistas of Perth's famous Swan River or explore Kings Park. Whether you are travelling for business or leisure, our luxury hotel will offer you a refreshing and revitalising getaway. Indulge with access to the spacious Pacific Club Lounge and experience world-class hospitality. Dine at Montereys Restaurant and enjoy our delicious seasonal buffet or savour our tempting a la carte menu to satisfy your taste buds. ... more   less 

Additional Information about Pan Pacific Perth

Address: 207 Adelaide Terrace, Perth, Western Australia 6000, Australia
Region: Australia > Western Australia > Greater Perth > Perth > East Perth
Price Range: $154 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Perth 5*
Number of rooms: 486
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Pan Pacific Hotels Group, Hotels.com, Priceline, Travelocity and Agoda so you can book your Pan Pacific Perth reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Perth Hotel Perth
Hotel Style:
#13 Luxury Hotel in Perth
#14 Business Hotel in Perth
#22 Family Hotel in Perth
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Perth staff and other travellers.
32 questions
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Questions? Get answers from Pan Pacific Perth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Refurbished rooms”
 of 5 bubbles akshayj999, 20 Mar 2017 | Read review
“i had a room on the corned so had a view form two sides which was great.”
 of 5 bubbles simonz655, 15 Mar 2017 | Read review
“Asked a higher floor as they have noisy functions.”
 of 5 bubbles laurypdsurein, 15 Mar 2017 | Read review
“Rooms are on a small side but the comfortable bed and pillows, the exceptionally clean room and on hand facilities override this.”
 of 5 bubbles 317rebeccat, 14 Mar 2017 | Read review
“Ask for room away from the elevator”
  • the room
 of 5 bubbles P6910XLjamesc, 13 Mar 2017 | Read review
5 of 5