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Pan Pacific Perth

Booking.comUS$95*
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#12 of 64 Hotels in Perth
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Pan Pacific Perth
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1,093 Reviews from our TripAdvisor Community

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Showing 1,048: English reviews
Victoria
Reviewed 27 July 2016

My husband and I chose Pan Pacific because it seemed like a good business hotel, but after our stay we would also recommend it to holiday makers. The hotel's location is perfect: The Swan River is virtually on the hotel doorstep—perfect for walks or jogging—and the East Perth neighbourhood boast a number of good restaurants and pubs. As a further...

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Helpful?
Thank Lolita16
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Lolita, Thank you for your very encouraging review. We strive to create seamless and memorable experiences for our guests from the point of arrival to departure, and we are pleased to read that you and your husband had a wonderful experience with us. Thank you for your recommendations and for noting that it is of good value for both...

Perth
Reviewed 27 July 2016

Stayed again at this hotel, nice my office for car parking. This time we picked one of the club rooms on level seven, the room was huge with fabulous bathroom area, large bedroom area with king size bed. The club rooms offer access to the club lounge with free tea/coffee throughout the day, with evening drinks and food between 5.30...

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Helpful?
Thank GaryWPerth
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Gary, We are delighted to read that you enjoyed your stay and was pleased with your Pacific Club Room. It is also lovely to read that you were able to take advantage of the Pacific Club privileges, including access to our Pacific Club Lounge for our buffet breakfast and evening drinks and canapes. Thank you for taking the time...

Australia
Reviewed 25 July 2016

Hi Guys, I Stayed Here For A Week On Business.... The Hotel Is Fantastic, Fabulous Room, Very Clean, Comfortable Bed, Great Food, Room Service Was Quick, Close to Everything, Staff And Service Was Excellent. In Closing...... Fantastic Hotel, Excellent Service, Thankyou For A Very Pleasant Stay. Will Come Back Again When I Am In Perth......

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Helpful?
1Thank Deon C
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Deon, Thank you for taking the time to write an excellent review and to score us Perfect, what an encouragement for us! Our team takes great pride in looking after the needs of our guests and we are pleased that their level of service met your expectations. It was a pleasure having you stay with us. All of us...

Perth
Reviewed 25 July 2016

For the $$, the hotel is not well maintained. Wall powerpoint dropping off. Safety Issue? Even the tea and coffee are not replenished daily Room poorly lit. Location is good. Whilst I did not eat in the restaurant, from my survey of the food buffet, I was not impresses. Just as well I did not dine in.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
2Thank PeterYW
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Peter, Thank you for taking the time to share you recent experience at our hotel. We regret to read that we did not quite live up to the sterling reputation we’ve earned from the positive reviews of our previous guests. We handle issues and complaints with a sense of urgency and care, thus we regret that we were not...

Perth, Australia
Reviewed 25 July 2016 via mobile

We stayed at the PP a while back in one of their older rooms and weren't too impressed. This time I splashed out on a renovated room, but with a reasonable rate through Booking.com. Absolute luxury this time round. Comfortable bed, tasty room service. Ideal for a business or leisure.

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Helpful?
Thank space_29
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, We are delighted that you were pleased with our recently renovated rooms as these have been designed with comfort and relaxation in mind. Thank you for taking the time to review Pan Pacific Perth and we hope we may have the opportunity to welcome you back to our hotel when your diary permits your return to Perth. Best...

Glasgow, United Kingdom
Reviewed 22 July 2016

We stayed here twice on our travels in WA and each time really appreciated the comfort and attentive staff - especially the ones in the lobby who couldn't do enough to be charming or helpful. Because of the hideous weather we ended up eating in the hotel far more than we would normally and from room service, to bar suppers...

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Helpful?
Thank Marianne H
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Marianne, Thank you for the wonderful feedback about your experience in spite of the unfortunate weather whilst you were in Perth. I am lucky to have one of the most passionate hotel teams in the world and it is nice to know that their level of service contributed to enhancing your stay. Thank you for taking the time to...

Canberra, Australia
Reviewed 21 July 2016 via mobile

Stayed here for 2 days in Club Room. Upon arrival front desk - Marija has been very nice and efficient. Check in was a breeze. The room itself is big with living room and the bath room as well. Complete amenities and dont need to ask for more. Room was clean and everything works properly. Breakfast was also good with...

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Helpful?
Thank thewalidjo
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, We are happy to read that you enjoyed your stay at our Pacific Club Room. Thank you for your kind compliments on our associates, we are happy to read that you had a seamless arrival experience and that you were pleased with the buffet on offer. Thank you for taking the time to write us a review. We...

Sydney, Australia
Reviewed 21 July 2016

Great hotel in a great location. The friendly staff and wonderful facilities meant that I had a great stay at the Pan Pacific. The gym facilities are great. I had room service on a number of occasions and the service was quick and the meals were OK.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
1Thank samanthatW9542PG
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, We strive to create seamless and memorable experiences for our guests from the point of arrival to departure, and we are pleased to read that our associates played a significant role in enhancing your stay. Thank you for taking the time to review our hotel and it is always our pleasure welcoming you back to Pan Pacific Perth....

Perth, Australia
Reviewed 21 July 2016

I have now stayed at this hotel on 2 occasions, both times in a Club Room. Access is via a separate executive lift and access to the lounge is on the 7th floor. The rooms are very nice, spacious, but both were very different. The first time I stayed there were some long dark hairs near the pillows and on...

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Helpful?
Thank Wendy W
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Wendy, Our team joins me in offering our sincere apologies for the inconvenience caused by the fire alarms and the housekeeping issues in your rooms. We are happy that you were pleased with our resolutions, however this is defiantly below the high standard of cleanliness we pride ourselves on delivering on a regular basis. Thank you for recognising our...

Bossley Park
Reviewed 20 July 2016

Fabulous service. Clean. Very friendly and helpful staff. All services were great and I would thoroughly recommend for either business, weekend getaway or holiday stay. Limousine service also fabulous.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank jennifergI797OL
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Jennifer, We are very happy to read that you were pleased with the location of our hotel. Our team takes great pride in looking after the needs of our guests in a friendly and attentive manner and we are pleased that their level of service met your expectations. Thank you for your recommendations, it is such an encouragement to...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Montereys Restaurant
Montereys Restaurant
Cuisines: International
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Embrace the Pacific as you take in scenic vistas of Perth's famous Swan River or explore Kings Park. Whether you are travelling for business or leisure, our luxury hotel will offer you a refreshing and revitalising getaway. Indulge with access to the spacious Pacific Club Lounge and experience world-class hospitality. Dine at Montereys Restaurant and enjoy our delicious seasonal buffet or savour our tempting a la carte menu to satisfy your taste buds. ... more   less 

Additional Information about Pan Pacific Perth

Address: 207 Adelaide Terrace, Perth, Western Australia 6000, Australia
Region: Australia > Western Australia > Greater Perth > Perth > East Perth
Price Range: $147 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Perth 5*
Number of rooms: 486
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Priceline, Expedia, Pan Pacific Hotels Group, Hotwire, Cancelon, Evoline ltd, TripOnline SA, getaroom.com, HotelQuickly and Hotel.de so you can book your Pan Pacific Perth reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Perth Hotel Perth
Hotel Style:
#11 Business Hotel in Perth
#11 Luxury Hotel in Perth
#19 Family Hotel in Perth
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Perth staff and other travellers.
34 questions
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Questions? Get answers from Pan Pacific Perth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room with a view of the Swan River”
Pedro336, 27 May 2017 | Read review
“Get a Club Room”
  • View from room
  • Lifts to Club Rooms
KeithLafayette, 24 May 2017 | Read review
“Pacific club room”
joannehM881XL, 23 May 2017 | Read review
“Club room or river view room”
4gailp, 23 May 2017 | Read review
“Deluxe twin have queen beds, and rooms overlooking Langley park are sunny & bright”
sherrip221, 21 May 2017 | Read review
5 of 5
Booking.com
US$95* /night
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TripAdvisorUS$95
AMOMAUS$231
Orbitz.comUS$95
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Prices are for 1 room, 2 adults
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