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Mercure Perth

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Mercure Perth
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1,774 Reviews from our TripAdvisor Community

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Showing 1,673: English reviews
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Peregian Beach, Australia
Reviewed 2 days ago NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank suewL5989DC
David B, Manager at Mercure Perth, responded to this review

Adelaide, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

We stayed here on 16 Feb 17, 19 Feb 17 and 24 Feb 17. We were upgraded to a lovely suite with a six person spa bath, a lounge and separate bedroom, and 2 full bathrooms. The hotel is walkable to Hay Street Mall for major shopping. Breakfast was a huge buffet with the hot food really hot, not lukewarm....

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Helpful?
Thank nkob
About Hotel's Favourite Review
David B, Manager at Mercure Perth, responded to this review

Hello nkob, Thank you for our great review & we're we're happy to hear that you've enjoyed your time with us, we do appreciate all feedback as this continually assists us in making improvements to what we offer to our guests. Thank you again, David Blaxley Hotel Operations Manager

Collie, Australia
Reviewed 1 week ago NEW

Stayed at this hotel overnight and received a good rate. Location is great as quite close to the mall and main shopping area. Room was fine. Had a steak in the restaurant which was cooked superbly, thank you to the Chef. Received excellent customer service and would definitely stay at this hotel again.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank SusanneIndonesia
David B, Manager at Mercure Perth, responded to this review

Hello SusanneIndonesia, We are very happy to hear that you have enjoyed your time with us, thank you for highlighting our team & their service. We look forward to seeing you soon. David Blaxley Hotel Operations Manager

Cairns Region, Australia
Reviewed 1 week ago

We had our car valet parked for our 3 night stay at Perth Mercure,after our second night we went to get some things from the car and noticed that the front passenger door was open and that all the contents from the glove box were on the floor. Gift bags and a bag containing new shoes and car parts was...

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Helpful?
Thank angiemurador
David B, Manager at Mercure Perth, responded to this review

Hello angiemurador, Thank you for providing us with feedback from your stay last month however our apologies for what has happened, I believe that you have spoken with our Front Office Manager regarding this unfortunate incident. She is currently away from the hotel returning next week, I will ask her to contact regarding this as this is truly worrying that...

Reviewed 1 week ago via mobile

The Mercure was a comfortable and quiet stay, everything was super clean, breakfast was delicious with a large variety on offer. The only thing stopping me from giving a 5/5 is the feather pillow I phoned reception for never arrived and I didn't have a dressing gown/slippers in my room but my colleague did, very minor issues. The staff were...

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Helpful?
Thank Laura P
David B, Manager at Mercure Perth, responded to this review

Hello Laura P, Thank you for your review, the team & I discussed your comments to ensure that items are not forgotten to ensure a 5/5 stay! Thank you again & we do hope to see you soon. David Blaxley Hotel Operations Manager

Mount Barker, Australia
Reviewed 1 week ago

Although parts of this hotel are a little tired and need refurbishment the 5 star service and convenient location more than make up. All staff are friendly, helpful and efficient including the wonderful barman. Great location just an easy stroll from Hay St Mall, Elizabeth Quay and Royal Perth Hospital.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Porongurupian
David B, Manager at Mercure Perth, responded to this review

Good morning Porongurupian, We would like to thank you for a great review, we really do appreciate it. We are currently in the process of refurbishment & are confident that our guests will like the changes we are making. Thank you again, David Blaxley Hotel Operations Manager

dumfries
Reviewed 3 weeks ago via mobile

Stayed 3 nights before flying back home to Scotland, staff were perfect, Location perfect but room tired and to small for a family of four , I will upload pics of room 404 , also please be ware of the mini bar prices , luckily we didn't touch anything in it

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Thank guysreview
David B, Manager at Mercure Perth, responded to this review

Good morning guysreview, Thank you for taking the time to send us a review, we do appreciate all feedback. We do offer different room sizes within the hotel which accommodate larger families or rooms which offer our guests more space when needed. We are currently in the process of all our 239 bedrooms being refurbished as well as our gym...

Perth, Australia
Reviewed 3 weeks ago

Alway love our stays at the Mecure, not sure if it's the position, the staff so eager to make you want to come back or the great food at their restaurant. It probably isn't the fanciest hotel around but the rooms are spacious and nicely furnished with soft painted designs on the wall. Was pleased to see the pool area...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Lesley L
David B, Manager at Mercure Perth, responded to this review

Good morning Lesley L, We are so happy to hear that you keep coming back to us & we are your favorite hotel in Perth's CBD. Thank you for highlighting our team as-well as the refurbishments/renovations that we are currently making, we are all extremely excited for these to be completed & have our new Italian inspired restaurant ope to...

Sydney, Australia
Reviewed 3 weeks ago

Stayed here for 4 nights on business. Seems to be more of a tourist place but did not bother me. Rooms were good size, nice & clean although showing a little age An Ok Gym plus pool on the roof a plus, but closes at 9pm a downer. I did not eat here so cant comment on the food

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Helpful?
Thank gummer99
David B, Manager at Mercure Perth, responded to this review

Good morning gummer99, Many thanks for your feedback, we do cater for a variety of markets & currently (perhaps due to the time of year) it appears to be more leisure based. Thank you for highlighting our rooms, we are currently renovating all 239 bedrooms as-well as constructing an Italian Restaurant, we have just completed our gym & pool areas....

Perth, Australia
Reviewed 3 weeks ago

Not too good The food was rather bland in the restaurant in the evening, no atmosphere in the dining area, seemed like a cafeteria. Brown water came from the shower, so could not shower.3 of the wines you had on the wine list were not available. The room had a queen bed and I asked for a king size bed....

Review collected in partnership with Accorhotels.com
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Helpful?
Thank David G
David B, Manager at Mercure Perth, responded to this review

Good morning Mr Gibbs, Thank you for replying to my email & my apologies that I am yet to get you on the telephone. I will keep trying. Thank you, David Blaxley Hotel Operations Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Hydrant Bar and Cafe
Hydrant Bar and Cafe
Cuisines: Cafe, Australian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in the Perth Central Business District, Mercure Hotel Perth is close to shopping, restaurants and nightlife. Just a short stroll from the Swan River, Perth Mint and Supreme Court Gardens; you'll find many of Perth’s attractions nearby. ... more   less 

Additional Information about Mercure Perth

Address: 10 Irwin St, Perth, Western Australia 6000, Australia
Region: Australia > Western Australia > Greater Perth > Perth
Price Range: $126 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Perth 4*
Number of rooms: 239
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR and Priceline so you can book your Mercure Perth reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Perth Hotel Perth
Hotel Style:
#16 Family Hotel in Perth
#17 Business Hotel in Perth
#20 Romantic Hotel in Perth
#28 Luxury Hotel in Perth
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Perth staff and other travellers.
10 questions
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Questions? Get answers from Mercure Perth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join the Accor group. You get 1 night free with the membership at any of the Accor Hotels and discounts for breakfast lunch and dinner”
 of 5 bubbles nkob, 4 Mar 2017 | Read review
“Stayed in East tower , quiet”
 of 5 bubbles ChrsW, 1 Mar 2017 | Read review
“ask the staff they know what rooms will suit what type of traveler”
 of 5 bubbles paulh133, 28 Feb 2017 | Read review
“room 1131 and 1132 are 2 floor down from gym, expect some noise from dumbbell hitting floor.”
 of 5 bubbles 235lukez, 8 Feb 2017 | Read review
“Ask for the newer block rooms”
 of 5 bubbles 194grahaml, 6 Feb 2017 | Read review
5 of 5