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Best Western Premier Terrace Hotel

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#4 of 81 Hotels in Perth
Certificate of Excellence
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Best Western Premier Terrace Hotel
Best Western Premier Terrace Hotel
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401 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Reviewed 13 October 2016

I recently stayed at the Terrace Hotel...I was initially booked into another hotel but after a colleague suggested we meet at The Terrace for lunch, I saw the reviews online and on their site and booked straight away. So many amazing things to say about this hotel (and I'm super fussy!)...Outstanding service, gorgeous clean rooms and huge bath, beautiful restaurant...

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Helpful?
Thank Andrea V
Amanda H, Sales & Marketing Director at Best Western Premier Terrace Hotel, responded to this review

Dear Andrea V Wow! Thanks Andrea V for your positive review of your stay with us at The Terrace Hotel. It was a pleasure to read your kind words, and we are delighted that you found us! We sincerely appreciate you sharing your experience with the TripAdvisor community and your colleagues, and we are extremely pleased to hear you plan...

Sydney, Australia
Reviewed 11 October 2016

I stay in Perth two to four times a month and the Terrace Hotel is my preference every time. The rooms are super quiet and the beds are amazingly comfortable. It also has a full Foxtel iQ box instead so you don't miss out of your favorite shows. It is nice and close to the business hub in the city....

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Helpful?
Thank justvisiting345
Amanda H, Sales & Marketing Director at Best Western Premier Terrace Hotel, responded to this review

Dear justvisiting345 We were so pleased to read your kind words, and we are delighted that you enjoy your regular stays at The Terrace Hotel. Thank you very much for choosing us as your preferred hotel when in town. We look forward to welcoming you back soon! Kindest regards from the team at the Best Western Premier Terrace Hotel

Lancaster, United Kingdom
Reviewed 11 October 2016

Our booked accommodation was dire so booked into Terrace Hotel and the staff sorted us with great attention and all hotel aspects were good. We really enjoyed our 5 nights here and would book again if travelling to Perth.

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Helpful?
Thank Marj R
Amanda H, Sales & Marketing Director at Best Western Premier Terrace Hotel, responded to this review

Dear Marj R We are very pleased to hear you enjoyed your stay with us at The Terrace Hotel, after a not so great start to your trip! We thank you for taking the time to share your experience, and we are very delighted to hear you would stay with us on your next visit to Perth. See you then!...

Brisbane, Queensland, Australia
Reviewed 5 October 2016

Received excellent and courteous service at all times Room was clean and comfortable Well situation close to the city, Kings Gardens and the river Loved having breakfast and dinner in the restored restaurant

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Thank Glenys W
Amanda H, Sales & Marketing Director at Best Western Premier Terrace Hotel, responded to this review

Dear Glenys W It was a pleasure to read your positive review, and we thank you very much for your kind words and for sharing your experience with like-minded TripAdvisor members. We do hope to welcome you back in the future. Best regards from the entire team at the Best Western Premier Terrace Hotel

Perth, Western Australia, Australia
Reviewed 3 October 2016 via mobile

On Sunday night we stayed at the Terrace Hotel and enjoyed dinner there. We thoroughly enjoyed our evening there. The room was upgraded to a suite which we really appreciated. We were also given a complimentary bottle of wine as it was our anniversary. The room was spacious and well appointed. The bed was very comfortable. We were a bit...

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Helpful?
Thank Didi65_12
Amanda H, Sales & Marketing DIrector at Best Western Premier Terrace Hotel, responded to this review

Dear Didi65_12 Happy Anniversary! Thank you for choosing to celebrate your special occasion with us and we are delighted that you enjoyed your wining and dining experience at the Terrace Hotel. We are also pleased that you enjoyed the accommodation and the ever so comfortable bedding. The artwork unusual, and we are sorry it was not to your taste. Best...

Singapore, Singapore
Reviewed 2 October 2016

This property is like an old bed and breakfast, which is certainly not how they portray themselves on their web site. The check-in was efficient.The room was clean but the furnishings and carpet are a bit tired and shabby. It is very noisy, especially as they had functions in the dining room that went on very late at night and...

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1Thank gs396
Amanda H, Sales & Marketing Director at Best Western Premier Terrace Hotel, responded to this review

Dear gs396 We were disappointed to read your review as we clearly did not meet your expectations on this occasion. We are so sorry that you experienced noise issues during your stay. This is unusual for us and we thank you for your feedback so we may look at ensuring this does not occur in the future. Best regards from...

Perth, Australia
Reviewed 23 September 2016

This hotel set near the centre of the city is fantastic. The location is great with some beautiful gardens just outside the back door and a short uphill walk to Kings Park. The room was attractively decorated and the bed really comfortable. The food was excellent and their everyday $3 coffee is very tasty. The staff were courteous and friendly...

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Thank Michaelsamj
Amanda H, Sales & Marketing Director at Best Western Premier Terrace Hotel, responded to this review

Dear Michaelsamj It was an absolute pleasure to read your review and we thank you so much for sharing your positive experience and thoughts with other TripAdvisor members. It is great to see that you enjoyed our hotel, the location and our special customer care, and that you very much enjoyed your stay in your room. It was our pleasure!...

Dar Es Salaam Region, Tanzania
Reviewed 22 September 2016 via mobile

I would actually rate this hotel a 3.5. The staff are very friendly and try to be helpful. The bed is very comfortable and the pillows superb. The issue was the price point which is the same as The COMO where we also stayed and is closer to a 5. (Review to follow.) The room was small and dark and...

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Helpful?
Thank Z K
Amanda H, Sales & Marketing Director at Best Western Premier Terrace Hotel, responded to this review

Dear Z K Thank you so much for choosing to stay with us and thank you for taking the time to review our hotel. We are pleased you enjoyed our comfortable bedding and our friendly staff. Our hotel is uniquely designed and custom furnished, and we appreciate your feedback. We trust you enjoyed your travels in Perth and we wish...

London, United Kingdom
Reviewed 18 September 2016

Located in a beautiful listed building, right in the heart of the city on St Georges Terrace. Easy access to all mayor attractions, within walking distance from Kings Park, Elizabeth Quay and the Bell Tower. Absolutely amazing staff at the reception: very helpful, well informed, made me feel very welcome on my arrival. The room was also 1st class: beautiful...

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Helpful?
Thank madziaarens
Amanda H, Sales & Marketing Director at Best Western Premier Terrace Hotel, responded to this review

Dear madziaarens It was a pleasure to read your descriptive and positive review. Thank you so much for sharing your experience and local area information with like-minded TripAdvisor members. We are delighted you enjoyed your stay with us and we thank you for choosing to stay with us in Perth CBD. Best regards from the team at the Best Western...

Reviewed 14 September 2016 via mobile

Great staff treated like a vip recommend for stay away from home welcoming and homely great job all staff and management I will book again for work as well as out of work trips service and customer care is superb well done

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Thank Adri V
Amanda H, Sales & Marketing DIrector at Best Western Premier Terrace Hotel, responded to this review

Dear Adri V We are delighted to hear that you enjoyed your stay with us and it is wonderful to know that you will be returning in the future. Thank you for your positive review and for highlighting our personalised customer care. We sincerely appreciate you taking the time to share your experience with us and the TripAdvisor community. Kindest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
In the heart of the West End of Perth's CBD, set as the backdrop on a stunning sun dappled terrace, the historic Terrace Hotel is the ultimate destination for dining, entertainment and style for the seasoned business traveller, discerning tourist or sophisticated city patron. ... more   less 

Additional Information about Best Western Premier Terrace Hotel

Address: 237 St Georges Terrace, Perth, Western Australia 6000, Australia (Formerly BEST WESTERN PREMIER Terrace Hotel Perth)
Region: Australia > Western Australia > Greater Perth > Perth > Perth CBD
Price Range: $201 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Best Western Premier Terrace Hotel 5*
Number of rooms: 15
Reservation Options:
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Hotel Style:
#1 Business Hotel in Perth
#2 Romantic Hotel in Perth
#4 Luxury Hotel in Perth
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Premier Terrace Hotel staff and other travellers.
6 questions
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Questions? Get answers from Best Western Premier Terrace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Terrace suite”
 of 5 bubbles , 18 Mar 2017 | Read review
“Heritages suites are lovely if you can manage the flight of stairs to get there.”
 of 5 bubbles sonnetgirl, 16 Mar 2017 | Read review
“Avoid rooms at the back (no view), but rooms at the front may be noisier”
 of 5 bubbles gasmanpaul, 13 Mar 2017 | Read review
“We stayed in a deluxe room with a king bed”
 of 5 bubbles Vic153, 26 Jan 2017 | Read review
“Suite 2 was close to the function room and we could overhear guests celebrating until early hours of the morning.”
 of 5 bubbles JoFacey, 10 Jan 2017 | Read review
5 of 5