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Alderney on Hay

280 reviews
#54 of 66 Hotels in Perth
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Traveller (65)
Room & Suite (19)
Dining (6)
Overview
  • Excellent15%
  • Very good24%
  • Average18%
  • Poor15%
  • Terrible28%
Travellers talk about
“hay street”(14 reviews)
“indoor pool”(5 reviews)
“sofa bed”(3 reviews)
Paid Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Fitness centre
Kitchenette
3.5 Star Hotel
All hotel details
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Reviews (280)Write a Review
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67
53
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72
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LanguageEnglish
43
67
53
44
72
Show reviews that mention
All reviewshay streetindoor poolsofa bedthe cafe downstairsqueens gardensundercover parkingcooking utensilsgreat accommodationwe've stayedsecond bedroomfull kitchenwashing machinean overnight stayfree cat buspublic transportswan riverlaundry
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1 - 5 of 279 reviews
Reviewed 1 week ago

Stayed for two days for my daughters birthday . Check in not so good two staff walked past us at reception without even looking at us or a hello. Given probably the worse room on the second floor near the elevator facing rear of building....More

Thank rochelle944
Response from Richard A, Manager at Alderney on HayResponded 2 days ago

Dear Rochelle, On behalf of the property I would like to apologize that you felt your needs were not met, After a short investigation we have found you have stayed on the 3rd floor of the property and I am also aware you requested a...More

Reviewed 4 weeks ago

These apartments are in East Perth which is still easy walking distance to the center of Perth. The rooms are clean and spacious with kitchen facilities but the beds are nothing special still good value for money. We will stay again for convenience but not...More

Thank Lorraine B
Reviewed 19 November 2017

Do Not stay here, they are thieves. During our 1 night stay, my friend noticed a small black mark on a wall, approx. thumbnail size, and thought nothing of it. A few hours after we had checked out, she received a call from the hotel....More

Thank winmor25
Response from Richard A, Manager at Alderney on HayResponded 25 November 2017

Dear Winmor25, Thank you for your feedback, as disputable as I find it. Prior to your check in 3 people check these apartments. These are the Housekeeping staff-members who clean the room, the maintenance personnel and the Manager. Once the client checks out the apartment...More

Reviewed 29 October 2017

I booked this hotel through a booking agent online, whilst staying in a wonderful hotel in Singapore. The day before pur arrival i received a phone call demanding that I fill out their forms to authorise a A$250 deposit! Yes! $250 for a single night...More

Thank swagman6111
Response from Richard A, Manager at Alderney on HayResponded 4 weeks ago

Dear swagman6111, Thank you for staying with the Starwest Apartments Alderney on Hay. I am sorry to here you did not have an enjoyable experience. As listed on our website and on booking agent websites, our reception closes at 9pm. We note that should you...More

Reviewed 27 August 2017

Very disappointed by our visit. For what we paid for the hotel we thought the hotel was ok. great for a small family to stay for a short trip and we were even looking forward to bringing other families for holidays. The pool was ok...More

Thank Lacey O
Response from Richard A, Manager at Alderney on HayResponded 13 September 2017

Dear Guest, In regards to your son who was seen by the guests in question to have thrown the water from your balcony. Prior to this the floor was empty and I don't see how he can catch water that's dropping as you made out...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$74 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Perth
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$74 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Perth
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
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Traveller (65)
Room & Suite (19)
Dining (6)
Pool & Beach (3)
Hotel & Grounds (117)
Bathroom (4)
Family and Play Areas (2)
Questions & Answers
Ask a question
felvira
4 July 2017|
Answer
Response from bundydeniss | Reviewed this property |
No it is not opened 24 24 hours - give them a call there could be other ways I think 7pm you need to enter from car park with key pad password
0
Votes
Emy K
12 June 2017|
AnswerShow all 3 answers
Response from Todd B | Reviewed this property |
it may be possible but I'm sure they will probably charge a fee. I have stayed here 5 times now and the man on the desk is very friendly maybe if you ask really nice explaining the situation . It would all come down to... More
1
Vote
sh t
1 April 2017|
Answer
Response from Rhonda S | Reviewed this property |
Yes you can I did this and they will also hold your luggage if you have things to do on the day after checkout
0
Votes
Room Tips
"Not near elevator"
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"If you want a quiet room I suggest you ask. Upper floors and at the back are best. Lower floor rooms on the..."
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"you choose but I suggest not a disabled room"
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"Our room (21) faced the road but was very quiet as there is not a lot of traffic on that part of Hay Street."
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