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Sofitel Auckland Viaduct Harbour

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Traveller (843)
Room & Suite (322)
Dining (81)
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Overview
  • Excellent66%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“lava restaurant”(67 reviews)
“marina view room”(38 reviews)
“luxury room”(57 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from Sofitel Auckland Viaduct Harbour
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Sofitel Auckland Viaduct Harbour
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,086)
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2,912 results
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1,866
714
218
77
37
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1,866
714
218
77
37
Show reviews that mention
All reviewslava restaurantmarina view roomluxury roomviaduct harbourbeautiful hotelrain showerfloor to ceiling windowsnespresso machinewynyard quarterturn down serviceroom servicenew zealandrestaurants and barslarge bathroomvalet parkingbed was very comfortableferry terminal
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1 - 5 of 2,912 reviews
Reviewed yesterday

We were in town for two nights - and decided to stay at Sofitel for one night and Bel suites for the other to compare. Sofitel was amazing. Spacious rooms, comfortable beds, friendly service and beautiful hotel in a good location. Only thing to check...More

Thank Ionise
Hotel's Favourite
Reviewed 22 January 2018

I stayed here my last night in Auckland as a nice way to end my trip of hostel hopping for 3 weeks. It was incredible from the minute I walked in the door; a bellhop came and grabbed my backpack and told me he would...More

2  Thank intrepid_traveller27
Response from SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded 24 January 2018

Bonjour intrepid_traveller27, Thank you for choosing to stay at Sofitel Auckland Viaduct Harbour and taking your time to share your experience on Trip Advisor. It is delightful to read that you found Sofitel Auckland well-located and that you enjoyed our spacious room and bathroom amenities....More

Reviewed yesterday

The best place I have ever stayed at. Soooo good. Total comfort. Staff were amazing and very hospitable. Clean and very well presented. Didn’t want to leave. Looking forward to coming from Australia and bringing my husband next time.

Review collected in partnership with Accorhotels.com
Thank shanegrieve
Reviewed yesterday

It was my Birthday and we were made to feel very special. From the moment we checked in there were lots of surprises. All of the staff from the Concierge, the reservations to the restaurant were friendly, helpful and professional. We have stayed here before...More

Thank Ian D
Reviewed 3 days ago via mobile

Came here for my New Zealand Business Trip, here is what I Observe: Ambience: 4/5 Cleanliness: 4.5/5 Customer Service: 4/5 Physical Location: 5/5 Value for Money: 4/5 The Good: Classy quaint hotel near the heartlands of Auckland CBD. The Bad: Some minor areas of improvement,...More

Thank S102OOdaniell
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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Room Service
Fitness Centre with Gym / Workout Room
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$196 - US$373 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Auckland Central
#2 Romantic Hotel in Auckland Central
#2 Luxury Hotel in Auckland Central
#3 Green Hotel in Auckland Central
#6 Business Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$196 - US$373 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Auckland Central
#2 Romantic Hotel in Auckland Central
#2 Luxury Hotel in Auckland Central
#3 Green Hotel in Auckland Central
#6 Business Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms
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Traveller (843)
Room & Suite (322)
Dining (81)
Pool & Beach (22)
Amenities (56)
Questions & Answers
Ask a question
WaggaTraveller
8 January 2018|
AnswerShow all 4 answers
Response from Shyster951 | Reviewed this property |
I do not know as we did not have a room with 2 beds. I recommend you contact Sofitel’s customer service to ask about this specific hotel. For some reason Trip Advisor does not allow me to paste a link for you to click on... More
1
Vote
WaggaTraveller
8 January 2018|
AnswerShow all 3 answers
Response from b0ris2 | Reviewed this property |
Check with the hotel. Our room had King size bed Thks
1
Vote
William M
28 December 2017|
AnswerShow all 7 answers
Response from b0ris2 | Reviewed this property |
You need to contact the hotel
0
Votes
Room Tips
"Rooms overlooking the marina. Very quiet location"
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"Very small & poorly designed. Deluxe harbor view had no place for luggage -TV was not viewable from..."
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"Many rooms seem to have a rather urban outlook, so choose carefully"
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"Request water view, upper levels best"
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