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Sofitel Auckland Viaduct Harbour

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2,509 Reviews from our TripAdvisor Community

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Showing 2,389: English reviews
La Jolla, California
Level Contributor
17 reviews
4 hotel reviews
Reviewed 3 days ago NEW via mobile

We really enjoyed our stay at the Sofitel Auckland. The hotel is in a very convenient location and we were able to walk almost everywhere. The hotel is nicely decorated and the staff were attentive. The downstairs cafe was great for coffee and light breakfast, and we appreciated the fresh kiwi juice always on offer in the lobby. Our room... More 

Helpful?
Thank SDiego5
Sydney, Australia
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

Sofitel viaduct harbour is in the quiet part Auckland's harbour scene, far enough to have some peace but close enough to walk to most of central Auckland's attractions. The rooms are new with views of the internal courtyard or over viaduct harbour. It is pretty close to apartments so privacy is limited at night with drawn blinds a requirement. Valet... More 

Helpful?
Thank lcksyd
Auckland Region, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

Beautiful site but unlike other Sofitel bed wasn't great , below average pillows and " city view". was bus station and construction site . Got stuck in elevator as staff did tell us key card had special swipe pad inside elevator (unmarked) . Thermostat dodgy

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Theresa_dobson
travelbear14
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

The hotel itself is quietly elegant and located on a canal in the very desirable waterfront area – accessible to the walk and the various restaurants in the area. The rooms are large and well appointed. Bathrooms are sumptuous. Where I differ with its 5 star rating is with the service. The front desk was inaccurate. Billing charges were incorrectly... More 

Helpful?
1 Thank travelbear14
Vienna, Austria
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 days ago NEW via mobile

Efficient and friendly check in. Great room - spacious and nicely decorated. Comfortable bed and a nespresso machine. Coffee shop on site has good small bites, espresso and juices. Right at the viaduct Harbour and close to very good restaurants.

Helpful?
1 Thank Iancrosby
Rotorua, New Zealand
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW

This relatively new Hotel is great for a city get away if you are looking to be spoiled. From the time you enter until you leave you will receive wonderful customer service. It is right on the Viaduct Harbor and there are so many restaurants to choose from within walking distance. Yes, you pay a bit more but I think... More 

Helpful?
Thank rew2you
Woodside, California
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

We stayed 4 nights and found it to be the perfect ending to a month long holiday as we'd been traveling to both AUS + NZ. Service was excellent; staff was accommodating and friendly to work with. We had a 6th floor harbour view room which was excellent. A mixture of both biz professionals and tourists. Good location and safe... More 

Helpful?
Thank Kholorz
Marina del Rey, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 days ago NEW

We stayed for 2 nights and it was a terrific ending to our 2 week trip to Australia and New Zealand. Overall, it's a high end hotel with large, spacious rooms and very nice amenities (spa, etc...). Staff were courteous and helpful Check-in: fast and efficient Room: we stayed in 514 overlooking the entrance; very quiet location. Room was well... More 

Helpful?
Thank CraigPeas
Manila, Philippines
Level Contributor
56 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 1 week ago NEW

We stayed 2 nights on 2 separate occasions for a total of 4 nights last October in Sofitel Auckland. The pros: - The hotel is very nice and modern and the room quite spacious. Just a tip, we had the Superior room, a queen bed for our first stay and a king bed for our second stay. Do specify if... More 

Helpful?
1 Thank Kenny C
Brisbane, Australia
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 week ago NEW

We stayed here for 3 nights for my birthday in November as a short getaway from Australia. The hotel itself is comfortable, good location and has all the amenities. The rooms are nice and the bed super comfy. From a 5 star hotel and for the amount of money we paid however, we were disappointed. Our flight was 6 hours... More 

Helpful?
1 Thank Deanna_1983

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The Sebel Auckland Viaduct Harbour
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Lava Dining
Lava Dining
Cuisines: European, New Zealand
Sabrage Bar
Sabrage Bar
Cuisines: Bar, European, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination.Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers six private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest champagnes, signature cocktails, local and international wines and beers. ... more   less 

Additional Information about Sofitel Auckland Viaduct Harbour

Address: 21 Viaduct Harbour Avenue, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $276 - $566 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Auckland Viaduct Harbour 5*
Number of rooms: 172
Reservation Options:
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Also Known As:
Sofitel Auckland Viaduct Harbour New Zealand
Hotel Style:
#1 Spa Hotel in Auckland
#1 Family Hotel in Auckland
#2 Luxury Hotel in Auckland
#3 Green Hotel in Auckland
#3 Romantic Hotel in Auckland
#6 Business Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Auckland Viaduct Harbour staff and other travellers.
25 questions
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Questions? Get answers from Sofitel Auckland Viaduct Harbour staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors better”
 of 5 bubbles lcksyd, 30 Nov 2016 | Read review
“Views on the interior face a canal and other apartment buildings. Room on the exterior face a more interesting harbor view.”
 of 5 bubbles travelbear14, 29 Nov 2016 | Read review
“Breakfast is has a french theme not just bacon and eggs.”
 of 5 bubbles rew2you, 28 Nov 2016 | Read review
“Most restaurants are to the left of the hotel if you are looking towards the water. The viaduct area, we made the mistake of going right.”
  • superior room queen
  • superior room queen
  • superior room queen
  • view outside hotel
 of 5 bubbles 514KennyC, 26 Nov 2016 | Read review
“No view rooms available”
 of 5 bubbles scottH725, 25 Nov 2016 | Read review
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