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Crowne Plaza Auckland

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Traveller (614)
Room & Suite (576)
Dining (55)
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Overview
  • Excellent39%
  • Very good47%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“sky tower”(293 reviews)
“the club lounge”(107 reviews)
“ihg member”(24 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Auckland
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Offers from Crowne Plaza Auckland
Special Offer: Book Direct and Save
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Reviews (1,938)
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1,759 results
Traveller rating
704
798
193
42
22
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704
798
193
42
22
Show reviews that mention
All reviewssky towerthe club loungeihg memberaria restaurantqueen streetnew zealandcentral locationalbert streetbusiness hotelconcierge deskgood sizecorner roomfree wifishort walkcomfortable roomsbuffet breakfastper day
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1 - 5 of 1,759 reviews
Reviewed 1 week ago

Crowne Plaza is a great place for business trips being located centrally with access to multiple amenities when time is at a premium. The rooms are tidy and clean. The staff are very accomodating. The restaurant downstairs is convenient but a little pricey. Did not...More

Thank Les J
Hotel's Favourite
Reviewed April 11, 2018

We only stayed here one night before flying back to the UK. We drove to the hotel in our Avis hire car to drop off our luggage before returning the car a few blocks away. The staff were very attentive and unloaded all of our...More

1  Thank BBTrisha
Response from NZIHG, Manager at Crowne Plaza AucklandResponded April 23, 2018

Dear BBTrisha, Thank you for taking the time to share your feedback following your recent stay with us. We were delighted to read that you enjoyed a comfortable nights' stay here and found our team friendly and attentive throughout your time in the hotel. We...More

Reviewed 1 week ago via mobile

Great beds and pillows. Super comfortable. Had a twin bedroom. However as I was traveling with my elderly mother the problem was that the bathroom and shower combined was an issue to get in and out of. Complained to management and they said there was...More

Thank beadaluscious
Reviewed 1 week ago

We stayed in the crown plaza for 2 nite as part of a bigger trip .We were in room 1931 which had a comfy bed and was a good size clean and nice evening views with the buildings all lit up. We had tea /coffee...More

Thank Lynda S
Reviewed 1 week ago

Based very centrally in Auckland it is easy to walk to lots of stuff from here. The hotel is fairly average. The rooms were nice, but I wouldn't call it fancy in any way. The breakfast was good. We hosted an event here and the...More

Thank Lauren P
Response from NZIHG, Manager at Crowne Plaza AucklandResponded 4 days ago

Dear Lauren P, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed the location and breakfast during your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$124 - US$312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Auckland Central
#7 Green Hotel in Auckland Central
#12 Luxury Hotel in Auckland Central
#12 Business Hotel in Auckland Central
#13 Romantic Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$124 - US$312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Auckland Central
#7 Green Hotel in Auckland Central
#12 Luxury Hotel in Auckland Central
#12 Business Hotel in Auckland Central
#13 Romantic Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (614)
Room & Suite (576)
Dining (55)
Pool & Beach (1)
Business Centre & Event Rooms (9)
Amenities (7)
Questions & Answers
Ask a question
Andri Y
May 5, 2018|
AnswerShow all 3 answers
Response from ElaineJJNZ | Reviewed this property |
Not in the rooms. I think there is an area outside the hotel for smoking.
1
Vote
Richard G
March 16, 2018|
AnswerShow all 2 answers
Response from 549jeanec | Reviewed this property |
I don't know about the dry cleaning but we used the laundry services to wash and dry our clothes. They provided laundry detergent. Good washers and dryers. Did two loads and cost me about 6.00 NZ. Very reasonable.
0
Votes
Miechelle R
November 22, 2017|
AnswerShow all 8 answers
Response from sam e | Reviewed this property |
ask the staff at the hotel they are very helpful
0
Votes
Room Tips
"Anything above the 15 th floor"
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"If you are a sensitive sleeper, ask for room away from elevators."
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"away from the road"
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"Choose the quiet floor"
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