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Crowne Plaza Auckland

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#10 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
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Crowne Plaza Auckland
Crowne Plaza Auckland
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1,666 Reviews from our TripAdvisor Community

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Showing 1,511: English reviews
Reviewed 14 December 2015

The rooms are clean, very comfortable and relaxing. The hotel is close to the main shopping area, a load of great restaurants and across the road from Skycity. After a driving holiday this was a nice treat. The bed was extremely comfortable.

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Helpful?
Thank IntrepidExplorer81
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear IntrepidExplorer81, Thank you for your review of our hotel. We were delighted to read you enjoyed a comfortable stay with us at the end of your driving holiday, particularly our comfortable beds and our location in the centre of the city, great for exploring the area. We look forward to welcoming you back to stay with us again. Kind...

Christchurch, Canterbury, New Zealand
Reviewed 12 December 2015 via mobile

Functional hotel. Good bar, restaurant, check in , check out, close to the main part of the city, easy for taxis and motorway access. No pool so don't bring your togs. It is a busy hotel with lots of conferences. Sporting teams often stay here so that's always worth a look too. Good rooms. Functional.

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Helpful?
Thank Martin G
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Martin G, Thank you for taking the time to provide feedback following your recent stay with us. We were so pleased to read you enjoyed another stay with us. We look forward to welcoming you back to stay again on your next visit to Auckland. Kind Regards, The Team at Crowne Plaza Auckland

Singrauli, India
Reviewed 9 December 2015

The rooms are very spacious and hotel staff is really courteous , I loved this place and the hotel is well connected to bus route and sky tower is walking distance of 5 min from the hotel. the casino and market are near by . overall very good hotel to stay.

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1Thank Kushal_bhosikar
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Kushal_bhosikar, Thank you so much for your review of our hotel. We were so pleased to hear you enjoyed your stay with us, particularly our location - well situated to explore the city. It's something our team takes great pride in, so we value your feedback. We look forward to welcoming you back to stay with us again on your next...

Wellington, New Zealand
Reviewed 6 December 2015

There's nothing particularly wrong with this place: there was a huge cobweb to the right hand side of the drapes; the lining of the drapes was "cracked" all over; the shower was quite small and leaked water over the shiny black tiles even when carefully closed; the bathroom was quite small; the view was mostly of rooftops in need of...

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Helpful?
1Thank Int_Academic
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Int_Academic, Thank you for taking the time to provide feedback on your recent stay with us. We were pleased to read that you had a pleasant stay, however disappointed to read that there were areas of your stay where we missed the mark. Thank you for your comments, these will be shared with our team so that we can...

Dublin, California
Reviewed 1 December 2015

Location, location, location. Walking distance to Sky tower, harbor, main street shopping area, food courts and local bars and restaurants. Staff was exceptional. I made a reservation for the wrong month, and they helped me book the room at the spot and talked to the support agent at booking.com to clear my reservation with a full refund. Rooms are average,...

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3Thank vlada01
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear vlada01, Thank you for taking the time to provide feedback following your recent stay with us. We were pleased to read you enjoyed the service you received from our team and our location in the centre of Auckland City. Please accept our apologies if it was not made clear prior to your arrival that we do charge a service...

Melbourne, Australia
Reviewed 29 November 2015

Stayed here for the weekend with my best mate "The Dog" for the motley crue concert. Nice tidy and clean room and great views of Auckland city. Very central location. Restaurant service was a little bit of a shame and they forgot our order and we had to complain after waiting one hour. Otherwise not a bad place to stay

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Helpful?
Thank darthkiwiman
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear darthkiwiman, Thank you for your review of our hotel. We were pleased to read your enjoyed your stay with us during your visit to Auckland for the Motley Crue concert, particularly our location in the centre of the city. Thank you for your comments regarding your experience in Aria Restaurant. These will be shared with our team so that...

Victoria, British Columbia, Canada
Reviewed 28 November 2015

As part of the Intercontinental group, it is a good hotel with a reasonable price. It does however need some updating. The rooms are a little tired as is the bedding. The club floor lounge is excellent and the staff is very friendly and helpful

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Helpful?
1Thank Tim H
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Tim H, Thank you for taking the time to drop us a comment regarding your stay at Crowne Plaza Auckland. We were so pleased to read you enjoyed your stay in one of club rooms and found our team friendly and helpful. We are in the process of going through the whole hotel and touching up any areas that...

Orewa, Auckland, New Zealand
Reviewed 28 November 2015

Booked this hotel for our wedding anniversary as we were going for dinner at the sky tower and it is just a stones throw away. Well when we booked in and although it was well after the 2pm book in time we were told that the room was not ready and we had a 5 minute wait. 35 minutes later...

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Helpful?
2Thank Yendor64
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Yendor64, Thank you for taking the time to provide feedback following your recent stay with us. We were so pleased to read that we were able to turn your stay around from your initial experience on your arrival at the hotel and that you enjoyed your anniversary stay with us. Thank you for your candid review of your arrival...

Barnstaple, United Kingdom
Reviewed 26 November 2015

This place is simply fantastic!! An incredible weekend was had here by myself and my partner. Great food and great room, everything you need and the housekeeping staff were fantastic. I can't recommend this hotel highly enough! From the concierge to the reception it truly seems like all the staff are happy and care about this establishment. We will certainly...

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Helpful?
Thank jodie c
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear jodie c, Thank you for taking the time to provide feedback on your recent stay with us. We were delighted to read you enjoyed your stay, particularly the service you received from our team. Guest service is our number one priority, so it is always great to read when we have got this right. We look forward to welcoming...

Kota Kinabalu, Malaysia
Reviewed 23 November 2015

Overall experience was good. When i arrived, although no assistance with the luggage but it was understandable as i arrive on midnight. The check in was pretty smooth. Room was clean and spacious. Internet was chargeable not since i am a member of IHG, it was free. Breakfast have a very good selection from basic cereal to asian congee/porridge. Staff...

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Helpful?
Thank DanDarby
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear DanDarby, Thank you for taking the time to provide feedback on your recent stay with us. We were pleased to read that overall you had a good experience, however disappointed to read that not all of your expectations were met. We appreciate your comments and will share these with the team so that we can continue to improve on...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Genzui Ramen Noodle Bar
Genzui Ramen Noodle Bar
Cuisines: Japanese, Asian, Soups
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 

Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $209 - $531 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, IHG, Booking.com, Orbitz, Agoda and Travelocity so you can book your Crowne Plaza Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand
Hotel Style:
#7 Family Hotel in Auckland
#7 Green Hotel in Auckland
#9 Luxury Hotel in Auckland
#12 Business Hotel in Auckland
#14 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Auckland staff and other travellers.
11 questions
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5 months ago
Califon
San Francisco, California
over a year ago
Yorba Linda, California

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Questions? Get answers from Crowne Plaza Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All floors offer similar "luxury"”
 of 5 bubbles Hpas, 23 Mar 2017 | Read review
“top level "club rooms" for views, Harbour side”
 of 5 bubbles Iamsuperk, 21 Mar 2017 | Read review
“Keep your drapes drawn unless you want an audience from the hotel across the street”
  • Safe, mini bar
 of 5 bubbles evandbob, 17 Mar 2017 | Read review
“Consider the top floor since breakfast is included in the rate.”
 of 5 bubbles Anne2017536, 14 Mar 2017 | Read review
“High floor”
 of 5 bubbles 823gillj, 11 Mar 2017 | Read review
5 of 5