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Crowne Plaza Auckland

CrownePlaza.comUS$138*
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#10 of 67 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Crowne Plaza Auckland
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1,714 Reviews from our TripAdvisor Community

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Showing 1,553: English reviews
Reviewed 12 January 2016 via mobile

The staff in this hotel was helpful serviceminded and they had our wellbeeing in mind. We were impressed by them all. We were happy With the room, beds and their pillows, which you had many to choose from. The hotel is just a block from the Sky Tower, It takes five-ten minutes to walk to the harbour and shops are...

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Helpful?
Thank Malin N
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Malin N, Thank you for your review of our hotel following your recent stay with us. We were delighted to read you enjoyed your stay, particularly the service you received from our team. Guest service is our number one priority and it is always nice to read when we have got this right. We look forward to welcoming you...

Canberra, Australia
Reviewed 9 January 2016

from being allowed to check in 6 hours early after an overnight flight, to a late check out and good breakfast, the staff at this hotel were very accommodating. rooms were large and views over the city good

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Helpful?
Thank Craig257
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Craig257, We are pleased to hear that you enjoyed your recent stay with us at the Crowne Plaza Auckland. Our front desk team will always try their best to look after guests no matter what time they arrive at the hotel and are glad to hear that we were able to get you into a room after a long...

Whangarei, New Zealand
Reviewed 9 January 2016

We were warmly greeted and efficiently checked in. We were provided options for both free wifi and late check out - which suited us perfectly. We found the room very clean and well presented. The location was perfect for us with easy, short walk access to Queen Street. We were travelling with our adult daughter and found this accommodation very...

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Helpful?
Thank Wendy W
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Wi11iams, Thank you for reviewing your recent stay with us at the Crowne Plaza Auckland. We are happy to hear that we were able to help you stay connected to the Wifi and assist you with a late check-out. We hope you enjoyed the stay with your daughter and look forward to welcoming you back soon! Warm regards, The...

Florida
Reviewed 8 January 2016

We stayed primarily in Auckland for our honeymoon. The Crowne Plaza is conveniently located in the city, and everything was within walking distance. The staff was amazing and so very welcoming! We received wine and a welcome fruit basket on our first night there. The staff at the concierge were also very helpful and made us feel at home, especially...

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Helpful?
Thank Lorraine L
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Lorraine L, Congratulations on your marriage! We are so happy to hear that you were able to celebrate and relax at the Crowne Plaza Auckland. We have passed your message of gratitude onto Dilshan who is so happy that he was able to make your stay a truly memorable one. We look forward to welcoming you back to the...

Seattle
Reviewed 8 January 2016

We stayed for 5 days in total. Incredible location. Walking distance to the marina and shops. Staff is very friendly and helpful. The hotel is a little dated but clean and takes care of all basic needs. There is access to public parking and the hotel offers discounted rates. Overall it was a very pleasant stay.

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Helpful?
Thank LilaSeattle
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear LilaSeattle, Thank you for taking the time to review our hotel and services. We are pleased to hear that you enjoyed your recent stay with us at the Crowne Plaza Auckland and that you took advantage of our prime location. Our friendly team are always happy to help. We look forward to seeing you again soon. Warm regards, The...

Hyderabad, India
Reviewed 7 January 2016

The hotel is centrally located.The shopping area is next door just five minutes walk.The property in which this hotel is located also has a mall and parking place which is very convenient. The staff is helpful and professional.

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Helpful?
Thank sonimadhu
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear sonimadhu, Thank you for reviewing the Crowne Plaza Auckland. We are glad to hear that our staff were able to assist you to a high standard on your recent stay with us. We do have a mall in the building adjacent to us, which means our guests have access to great shops and restaurants close by, our 24/7 concierge...

Sydney, Australia
Reviewed 7 January 2016

My wife and I stayed here on the first night of our week-long visit to New Zealand. It was Christmas Day so we decided to splurge and book the Executive Suite on the 28th floor. Check-in was very efficient and friendly. The room itself was magnificent. It comprised of 70m2 over two floors. Downstairs was the living area, which was...

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Helpful?
Thank tommyfromsydney
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear tommyfromsydney, Thank you for reviewing our hotel and club lounge services. We are pleased that you had such a great stay with us over christmas and enjoyed our executive suites. These are great rooms, with space to truly spread out over two floors with a balcony on the top level. The club lounge is a great way to relax,...

Chur, Switzerland
Reviewed 6 January 2016

Starting my 2 month visit to New Zealand I took the opportunity to use some of my collected points to stay at the Crown Plaza. One could think that when no money is paid for accommodation, the service would not be the same. In the contrary, I was treated with the same attendance as if I was a paying customer....

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Helpful?
Thank ToblerE
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear ToblerE, Thank you for choosing to stay with us as an IHG rewards member. Congratulations on redeeming your rewards points on a stay with us. We pride ourselves on offering the best service and providing memorable stays for all of our guests and are glad that you saw and experienced this. We look forward to welcoming you back to...

Marietta, Georgia
Reviewed 6 January 2016

We have stayed in this hotel for our family vacation. The people are nice and helpful. The hotel is centrally located and pretty much everything is at a walking distance. All tour companies pick up and drop off directly at the hotel. The Sky Tower is a few blocks away, which is a plus.

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Helpful?
Thank Kallol N
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Kallol N, We are pleased to hear that you enjoyed your family vacation with us at the Crowne Plaza. Our 24/7 concierge team are always happy to help book tours and arrange pickups. We have some great partnerships and discounts available for our guests. Warm regards, The Crowne Plaza Auckland team

Reviewed 6 January 2016

At roughly $200~300 per night, this hotel is a comfortable experience, albeit a slightly expensive one. Rooms are outfit with keycard access and are nicely air conditioned. Service was extremely professional. Sound insulation was amazing, felt like I was in a recording studio. Location is prime (in the heart of CBD). Everything was perfect except for the price itself. Recommended...

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Helpful?
Thank Shaun K
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Shaun K, Thank you for taking the time to review the Crowne Plaza Auckland. We do our best to provide a comfortable environment in a busy city hub for all our guests. This means that we aim to reduce noise, offer premium bedding, a pillow menu and will soon be introducing an exciting new benefit called Sleep Advantage! We...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Genzui Ramen Noodle Bar
Genzui Ramen Noodle Bar
Cuisines: Japanese, Asian, Soups
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 

Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $164 - $536 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand
Hotel Style:
#7 Green Hotel in Auckland
#7 Family Hotel in Auckland
#9 Luxury Hotel in Auckland
#12 Business Hotel in Auckland
#13 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Auckland staff and other travellers.
13 questions
Ask a question
7 months ago
Califon
San Francisco, California
over a year ago

See all questions (13)

Questions? Get answers from Crowne Plaza Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the high Club floors if possible”
PerryB137, 15 May 2017 | Read review
“Highest floors with views towards the Quay.”
  • Comfy bed and chaise, big windows for lots of light
goodluk, 14 May 2017 | Read review
“Go for high floor as Albert Street under serious construction repairs”
bench2, 3 May 2017 | Read review
“Sign up for IHG membership to get free wifi”
newzl, 24 Apr 2017 | Read review
“the higher the better”
Ironing_Board, 20 Apr 2017 | Read review
5 of 5
CrownePlaza.com
US$138* /night
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HotelQuicklyUS$164
Hotels.comUS$138
Booking.comUS$138
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Prices are for 1 room, 2 adults
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