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Crowne Plaza Auckland

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#10 of 66 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
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Crowne Plaza Auckland
Crowne Plaza Auckland
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1,693 Reviews from our TripAdvisor Community

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Showing 1,535: English reviews
Victoria, British Columbia, Canada
Reviewed 28 November 2015

As part of the Intercontinental group, it is a good hotel with a reasonable price. It does however need some updating. The rooms are a little tired as is the bedding. The club floor lounge is excellent and the staff is very friendly and helpful

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Helpful?
1Thank Tim H
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Tim H, Thank you for taking the time to drop us a comment regarding your stay at Crowne Plaza Auckland. We were so pleased to read you enjoyed your stay in one of club rooms and found our team friendly and helpful. We are in the process of going through the whole hotel and touching up any areas that...

Orewa, Auckland, New Zealand
Reviewed 28 November 2015

Booked this hotel for our wedding anniversary as we were going for dinner at the sky tower and it is just a stones throw away. Well when we booked in and although it was well after the 2pm book in time we were told that the room was not ready and we had a 5 minute wait. 35 minutes later...

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Helpful?
2Thank Yendor64
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Yendor64, Thank you for taking the time to provide feedback following your recent stay with us. We were so pleased to read that we were able to turn your stay around from your initial experience on your arrival at the hotel and that you enjoyed your anniversary stay with us. Thank you for your candid review of your arrival...

Barnstaple, United Kingdom
Reviewed 26 November 2015

This place is simply fantastic!! An incredible weekend was had here by myself and my partner. Great food and great room, everything you need and the housekeeping staff were fantastic. I can't recommend this hotel highly enough! From the concierge to the reception it truly seems like all the staff are happy and care about this establishment. We will certainly...

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Helpful?
Thank jodie c
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear jodie c, Thank you for taking the time to provide feedback on your recent stay with us. We were delighted to read you enjoyed your stay, particularly the service you received from our team. Guest service is our number one priority, so it is always great to read when we have got this right. We look forward to welcoming...

Kota Kinabalu, Malaysia
Reviewed 23 November 2015

Overall experience was good. When i arrived, although no assistance with the luggage but it was understandable as i arrive on midnight. The check in was pretty smooth. Room was clean and spacious. Internet was chargeable not since i am a member of IHG, it was free. Breakfast have a very good selection from basic cereal to asian congee/porridge. Staff...

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Helpful?
Thank DanDarby
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear DanDarby, Thank you for taking the time to provide feedback on your recent stay with us. We were pleased to read that overall you had a good experience, however disappointed to read that not all of your expectations were met. We appreciate your comments and will share these with the team so that we can continue to improve on...

Newark, Delaware
Reviewed 21 November 2015

Good location. Can walk to everything downtown from here. The room was large and had all the stuff it should have. The concierge was great. He helped us a number of times. The internet was fine. A little slow but ok.

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Helpful?
Thank ECURBLEBO1
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear ECURBLEBO1, Thank you for your review of our hotel. We were so pleased to read you enjoyed your stay with us, particularly our location in the centre of the city and the service you received from our concierge team. We look forward to welcoming you back to stay with us again. Kind Regards, The Team at Crowne Plaza Auckland

London
Reviewed 15 November 2015

Front Desk Friendly and professional staff on check in. No wait in line, and had room key in hand in less than 5 min. Common Areas The hotel and lobby area is a little dated. It is connected to a shopping mall, so it can be very busy. Rooms The rooms were spacious. Overall the room looked very basic and...

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Helpful?
Thank AJ F
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear A_Faoite, Thank you for taking the time to write a review following your recent stay with us. We were so pleased to read you enjoyed your stay, particularly the service you received from our team and we were delighted to read that our team are the reason you return to stay with us when you visit Auckland. Thank you...

Oakville, Canada
Reviewed 15 November 2015

Great location, accomodating staff, nice room, great view. In room amenities were all there. Happened to be there over the final of the Rugby World Cup, lobby bar was open for game, which started at 5am, lots of fun. Solid hotel, would recommend.

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Helpful?
Thank Charlotte R
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Charlotte R, Thank you for taking the time to provide feedback following your recent stay with us. We were so pleased to read you enjoyed your stay and watching the final of the Rugby World Cup in the lobby. Thank you for your recommendation and we hope to welcome you back to stay again in the future. Kind Regards,...

Amritsar, India
Reviewed 14 November 2015 via mobile

Excellent Business Hotel with awesome location ( Central Auckland ). All Major Business are within walking distance. 3 mins to Famous Queens Street, 8 mins to Harbor. . With mouth watering Breakfast spread. . I strongly recommend Crowne Plaza Auckland

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Thank Bhupindersaggu
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Bhupindersaggu, Thank you for your review of our hotel. We were so pleased to read you enjoyed your stay, particularly our location in the centre of Auckland, well situated to explore the city and our breakfast served in Aria Restaurant. Thank you for your recommendation and we look forward to welcoming you back again in the future. Kind Regards,...

Fareham, United Kingdom
Reviewed 13 November 2015

First hotel we stayed in in New Zealand.Staff all very helpful and polite.We had a lovely big room with great views.Ate in the hotel and waitress very helpful .Meal was delicious with plenty to eat and a very reasonable price.Breakfast the next day was again great with plenty of choice.Would definitely stay here again.

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Helpful?
2Thank Cartertravels15
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Cartertravels15, Thank you for taking the time to provide feedback on your recent stay with us. We were delighted to read you enjoyed your stay, particularly the service you received from our team and we look forward to welcoming you back to stay with us again in the future. Kind Regards, The Team at Crowne Plaza Auckland

Sydney , Australia
Reviewed 9 November 2015

Why you see is what you get. Its functional, clean, efficient. Certainly no problems over a three day stay, location is excellent and the staff are professional. Rooms are large with plenty of room to work if you are on business.

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Helpful?
Thank Michael Y
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Michael Y, We were pleased to read you enjoyed your recent stay with us and had no problems during your stay. Thank you for taking the time to let us know and we look forward to welcoming you back on your next visit to Auckland. Kind Regards, The Team at Crowne Plaza Auckland

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Genzui Ramen Noodle Bar
Genzui Ramen Noodle Bar
Cuisines: Japanese, Asian, Soups
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 

Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $194 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand
Hotel Style:
#7 Family Hotel in Auckland
#7 Green Hotel in Auckland
#9 Luxury Hotel in Auckland
#12 Business Hotel in Auckland
#14 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Auckland staff and other travellers.
12 questions
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6 months ago
Califon
San Francisco, California
over a year ago

See all questions (12)

Questions? Get answers from Crowne Plaza Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sign up for IHG membership to get free wifi”
newzl, 24 Apr 2017 | Read review
“the higher the better”
Ironing_Board, 20 Apr 2017 | Read review
“deluxe view room on high floor offer nice views of the city”
esg61, 20 Apr 2017 | Read review
“Our room on the 6th floor corner was quiet. The view wasn't much but we were not in our room except to sleep.”
265annh, 4 Apr 2017 | Read review
“Request a room with the view of Sky Tower.”
YUI387, 30 Mar 2017 | Read review
5 of 5