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Best Western President Hotel Auckland

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#26 of 68 Hotels in Auckland
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948 Reviews from our TripAdvisor Community

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Showing 792: English reviews
Sydney, Australia
Reviewed 10 August 2015

the rooms are a little older, but perfectly clean and with all the facilities required (kitchenette, iron, etc.) the position, just 100m from Queen St, is excellent, with many bars and cafes a short walk from the hotel. it's also almost opposite Sky Tower, so it's IMPOSSIBLE to get lost, you can always see your way back to the hotel!

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Helpful?
Thank pipcanti
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear Valued Guest We wish to thank you for providing your feedback on your recent stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future....

Reviewed 5 August 2015 via mobile

Was a bit confusing when you first get there as to where to park as there is no parking for reception. Room was meant to have a sofa lounge but only had 2 single chairs one in each room. Room was clean and tidy. Strange set out for a 2 bedroom apartment though not having a lounge area just a...

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Helpful?
Thank Peter W
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear Valued Guest We wish to thank you for providing your feedback on your recent stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future....

Olympia, Washington
Reviewed 3 August 2015

Nothing fancy, but for being so close to everything, our group felt it was just perfect. I would have thought it a little pricey, except for the wonderful rate we got on line months ahead. The four of us adults were in a two room suite. One room had an air conditioner and the other a fan, so it was...

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Helpful?
Thank Franida
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear Valued Guest We wish to thank you for providing your feedback on your recent stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future....

Melbourne, Australia
Reviewed 1 August 2015

I stayed in room 108 from the 29th July - 1st August 2015. The room location was in very quiet area. Did not have a view which was least of my worries. Room was clean and well maintained by the clearners. 1 minute walk into the city shops and 10-minutes walk to the ferry wharf and restaurants. Lobby personnel were...

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Helpful?
Thank Ron B
BWRajKutty, Guest Relations Manager at Best Western President Hotel Auckland, responded to this review

Dear Ron B Thank you very much for taking the time to share your stay with us at The Best Western President Hotel. It is always a pleasure to hear that our guests have walked away with an experience that has complemented their visit to Auckland and wish to share it with fellow travellers of the world. We certainly hope...

Christchurch, New Zealand
Reviewed 31 July 2015

Stayed on Wednesday night and room overlooked the street. Quite noisy even for mid week. Take earplugs just incase you get a similar room. Ideal for all of Auckland's places you may want to visit. One down side was although near a supermarket (very handy) a lot of homeless people seemed to hang out and begged for money.

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Helpful?
Thank Jill S
BWRajKutty, Guest Relations Manager at Best Western President Hotel Auckland, responded to this review

Dear Jill S Thank you for taking the time to review your stay with us at the Best Western President Hotel. Let me apologize on behalf of our team that your stay did not exceed your expectations. It is our goal to ensure that our guests are fully satisfied and I will pass your feedback to the appropriate departments to...

Brisbane, Australia
Reviewed 30 July 2015

After virtually NO sleep because of outside noise,booked a taxi deal through front desk for our early morning trip to the airport. "Special Deal" with Taxi company. Paid CASH to the gentleman behind counter...NO receipt given. Checked our bill when back home a few weeks later. "Taxi Deal" charged to our room!!! Hope the guy behind the reception desk enjoyed...

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Helpful?
Thank JappsDad
BWRajKutty, Guest Relations Manager at Best Western President Hotel Auckland, responded to this review

Dear JappsDad Thank you for choosing to stay with us at The Best Western President Hotel for your recent visit to Auckland. I am sorry to hear that your visit did not completely exceed your expectations and I apologize for the inconveniences you faced while you were with us. Our hotel does offer a discounted taxi fare of $65 to...

Fountain Valley, United States
Reviewed 27 July 2015

The hotel was a great value. We had the 2 bedroom, 3 bed suite 2 baths which also had a mini kitchen with plates, utensils and a hot water maker. It was situated in the central section of the city. There were plenty of fast food and restaurants within walking distance of the hotel. Airport transportation can be ordered through...

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Helpful?
Thank Leonard T
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear Valued Guest We wish to thank you for providing your feedback on your recent stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future....

Wellington, New Zealand
Reviewed 26 July 2015

Great location BUT it was so noisy, couldn't get any sleep, because it was on the busy side of the street. If your looking at the bungy side people are on the ride and the screaming doesn't stop. The location is great as being in the middle of town was perfect for us.

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Thank 253wayneh
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear Valued Guest On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again...

Reviewed 25 July 2015 via mobile

We booked the 2 bedroom apartment for 4 nights, on arrival we discovered power point on side of oven didn't work, seemed they were aware of this but just said to use other side which meant we had to sit jug on top of stove to boil. Room was otherwise comfortable and in a handy location. Only being able to...

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Helpful?
Thank Jacky C
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear Valued Guest On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again...

Atlanta, Georgia
Reviewed 23 July 2015

The mattresses are awful!!! Lumpy, bumpy...just awful!!!! The rooms are tiny. Rooms for twin contain Twin beds so be careful that is the bed configuration you want when booking. Major problem here (other than the beds) were the elevators. They were extremely slow and you needed to budget (yes, budget) 5-10 minutes to get up/down it since this is a...

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Helpful?
Thank Amanda M
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear Valued Guest On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Modern Apartment Hotel located in the Central Business District, 150 meters from ferries & buses. ... more   less 

Additional Information about Best Western President Hotel Auckland

Address: 27-35 Victoria Street West, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $149 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western President Hotel Auckland 3.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Auckland Best Western
Best Western Auckland
Best Western President Hotel Auckland New Zealand
Hotel Style:
#6 Green Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Best Western President Hotel Auckland staff and other travellers.
21 questions
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Manila
6 months ago

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Questions? Get answers from Best Western President Hotel Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher you go the quieter it'll be. And the elevators are fast so you dont spend ages waiting.”
 of 5 bubbles cazbar62, 22 Nov 2016 | Read review
“First floor was very noisy, and be sure to get moved if your room is in the emergency stairwell.”
 of 5 bubbles Snflwrs4hil, 14 Nov 2016 | Read review
“Good view to the sky tower.”
 of 5 bubbles etjoset, 6 Nov 2016 | Read review
“The window latch wedges were missing so you have to find some paper to fold up and jam under the hand latch so the windows close to reduce the outside noise to be able to sleep at night.”
 of 5 bubbles Y8009VFianc, 2 Nov 2016 | Read review
“Request for higher floor for the nice view of Auckland city in the night”
 of 5 bubbles wanieaziz, 30 Oct 2016 | Read review
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