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Traveller (966)
Room & Suite (400)
Dining (63)
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Overview
  • Excellent57%
  • Very good29%
  • Average9%
  • Poor4%
  • Terrible1%
Travellers talk about
“cruise ship”(255 reviews)
“fish restaurant”(87 reviews)
“bellini bar”(40 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Additional information
Offers from Hilton Auckland
Special Offer: Up to 20% Off
Hotel deals
Offers from Hilton Auckland
Special Offer: Up to 20% Off
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,571)
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2,378 results
Traveller rating
1,314
690
231
99
44
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LanguageEnglish
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1,314
690
231
99
44
Show reviews that mention
All reviewscruise shipfish restaurantbellini barbow suitediamond memberharbor view roomnew zealandferry terminalmaritime museumwaiheke islandcorner roomrestaurants and barsfantastic locationbuffet breakfastlong flightvalet parkingsky tower
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1 - 5 of 2,378 reviews
Reviewed 2 days ago

I always stay in this hotel whenever I go to New Zealand to visit family. Team is always pleasant and welcoming. My partner stayed a few days this week and is very impressed about the sincerity of the customer service. Breakfast is always to look...More

Thank Nephilim72
Response from HIAKL, General Manager at Hilton AucklandResponded 2 days ago

Kia Ora Nephilim72 I am delighted to read that your choice of preferred accommodations is Hilton Auckland in the 'City of Sails' when visiting. Our aim is to always ensure our valued guests enjoy memorable times and we strive to deliver exceptional customer experiences. Once...More

Hotel's Favourite
Reviewed 4 weeks ago

We had such a great stay here! It was my partner's birthday, and they were very kind in providing a cake and a card for him - it was really lovely and unexpected! Our room overlooked the harbour, which provided spectacular views. We had a...More

1  Thank Nicole M
Response from HIAKL, General Manager at Hilton AucklandResponded 4 weeks ago

Kia Ora Nicole M Thank you for recommending Hilton Auckland on TripAdvisor and for taking the time to post a review. It was a pleasure to welcome you to our waterfront hotel on Princes Wharf and I am glad you indulged in the Hilton experience,...More

Reviewed 5 days ago

This Hotel and it's staff are such an awesome representation of what the Hilton Brand stands for. Everyone of the staff members here have stepped up above and beyond to ensure my stay is absolutely brilliant. This is my 6th stay here at this location...More

1  Thank JamesinWaikele
Response from HIAKL, General Manager at Hilton AucklandResponded 4 days ago

Kia Ora JamesinWaikele It is always a pleasure to welcome you back to our waterfront hotel on Princes Wharf and thank you for posting a review to TripAdvisor. I am delighted to read your feedback on your recent experiences at the hotel, highlighting the engagement...More

Reviewed 1 week ago

We decided to celebrate my husbands arrival to NZ 50 years ago by having lunch at Princes Wharf where he landed on 12 June Our lunch was really tasty and beautifully presented. We had a window seat and watched the ferries come and go while...More

Thank pcandma
Response from HIAKL, General Manager at Hilton AucklandResponded 4 days ago

Kia Ora pcandma It was a pleasure to welcome you to FISH restaurant at Hilton Auckland for your recent celebratory lunch to commemorate your husband's 50 years in NZ. I am delighted you enjoyed this milestone occasion with us and thank you for sharing a...More

Reviewed 1 week ago

Extra special treat for 25th wedding anniversary. Were spoilt - staff very helpful, room immaculate with complimentary chocolates! In room dining ordered and arrived promptly. Breakfast outstanding. Made this stay lovely!!More

Review collected in partnership with Hilton Hotels & Resorts
Thank chms1968
Response from HIAKL, General Manager at Hilton AucklandResponded 1 week ago

Kia Ora chms1968 Thank you for opting to post a review on TripAdvisor following your recent stay. As per my previous correspondence acknowledging the online hotel survey you completed, the team and I are delighted you enjoyed a memorable experience at the hotel, celebrating a...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$165 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Auckland Central
#7 Business Hotel in Auckland Central
#8 Romantic Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$165 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Auckland Central
#7 Business Hotel in Auckland Central
#8 Romantic Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (966)
Room & Suite (400)
Dining (63)
Pool & Beach (31)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
nzpc
April 23, 2018|
AnswerShow all 7 answers
Response from Lou N | Reviewed this property |
Full buffet is $39 NZD per person Continential is $29 NZD per person
1
Vote
JenoFMB
February 25, 2018|
AnswerShow all 6 answers
Response from Waimeawahine | Reviewed this property |
I called the Hilton International number and they hooked me up on the phone with the Auckland Hilton Concierge,Gustavo,who was super helpful with arrangements. The Doormanis fabulous.
1
Vote
Yeva R
October 15, 2017|
AnswerShow all 3 answers
Response from aexcell | Reviewed this property |
One would imagine that the hotel would offer special rates for you to park whilst staying there. Contact management and haggle with them. I am sure they will work out a good rate
1
Vote
Room Tips
"Always go for the harbour view"
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"the higher harbour view rooms are the best"
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"Try to get a room towards to water (half face the interior road between buildings)"
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"Harbor views are essential"
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