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Hilton Auckland

147 Quay Street | Princes Wharf, Auckland 1010, New Zealand
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Close 
  • New Zealand Maritime Museum
    0.3 km
  • 5 star hotel
  • Pool
Reviewed 7 February 2016
Wonderful location, excellent service
Best place to stay in Auckland, right on the harbor and close to... more
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2,001 Reviews from our TripAdvisor Community

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Showing 1,856: English reviews
Chicago, United States
Reviewed 7 February 2016

Best place to stay in Auckland, right on the harbor and close to everything. Staff goes out of their way to make guests feel welcomed and ensure all needs are met. The breakfast buffet is fabulous, and the restaurant overlooks the harbor on three sides, so every table has a great view. The bar on the first floor is convenient...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Christine F
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Christine F Thank you for writing a review on TripAdvisor and sharing your experience at Hilton Auckland. We are delighted you enjoyed your stay in the ‘City of Sails’, taking the time to explore some of the local city delights in and around the hotel; starting the day with a great breakfast in FISH! We look forward to seeing...

Paris, France
Reviewed 6 February 2016

The location is of course great, particularly on a fine day and particularly if there is no cruise ship spoiling the Deluxe Harbour view you have paid for. I had two nights here last week on my third visit. I was upgraded, as a HHonors Diamond level member, to a corner room at the city end of the building. The...

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Helpful?
Thank Michael W
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Michael W Thank you for taking the time to post a review on TripAdvisor following your recent stay with us. I am glad you appear to have enjoyed some aspects of your stay, however noting your overall feedback I do apologize that you were not especially ‘wowed’ and also that you found the bed to be uncomfortable. As a...

Cambridge, United Kingdom
Reviewed 5 February 2016 via mobile

We stayed here twice whilst on a recent trip to New Zealand. The hotel enjoys a superb location on the waterfront within easy walking distance of Viaduct Harbour and many great restaurants and bars, and close to the ferries for trips out. The staff are amazingly friendly and greet you with a smile and 'hello' every time they see you,...

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Helpful?
Thank Ferrymaid2014
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Ferrymaid2014 Thank you for choosing to stay at Hilton Auckland. I am delighted your stay was a memorable one and you enjoyed everything about the hotel, taking the time to relax and soak up the ambience of your surroundings. The team and I appreciate your generous feedback and concur that the hotel certainly does feature a unique waterfront location...

Sydney, Australia
Reviewed 4 February 2016

Hotel offers luxurious, comfortable and tasteful rooms in a picturesque location. Room had beautiful ocean views, the most comfortable king size bed and excellent late night room service that made for a relaxing, stress free stay. Definitely will be staying here again when I'm next in New Zealand. Free wifi for members of HH.

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Helpful?
Thank AliCat696
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear AliCat696 Thank you posting your review on TripAdvisor. I am pleased you enjoyed the experience at Hilton Auckland and took the time to relax amidst the ambience of the harbour views. We certainly do look forward to welcoming you back on future travels. Kind regards, Roger.

Tustin, California
Reviewed 3 February 2016

I haven't stayed at a Hilton in a while, but this one was cool. It's located on the Auckland harbor, is very white with a nautical feel. The deluxe rooms are pretty spacious and has a large tub, shower with TV in the bathroom. Although it may be an older building/hotel it looks as though they have remodeled and redecorated...

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Thank Karen_Oki
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Karen_Oki Thank you for posting your generous review on TripAdvisor. The team and I are delighted that you enjoyed the hotel’s vibrant surroundings and indulged in the Hilton experience. We look forward to having you stay with us again, should future travels bring you back to Auckland. Kind regards, Roger.

Singapore, Singapore
Reviewed 3 February 2016 via mobile

Enjoyed staying here. Great view and the room was clean and spacious the staff were willing to help when needed. The dining area is lovely and the food was great. Only a short stroll to other bars and restaurants. The view from my room was amazing. I have recommended to other business colleagues that this is Obeid the best in...

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Thank mtkea
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear mtkea Thank you very much for writing a review on TripAdvisor and choosing our hotel as your preferred accommodations in New Zealand. I am delighted you enjoyed your time with us and were able to relax amongst the splendour of Auckland’s Waitemata Harbour. The hotel certainly does boast an enviable waterfront location, whilst being in such close proximity to...

Mississauga, Canada
Reviewed 2 February 2016

A great location especially if you plan to take a cruise - ships dock next door. Nice rooms and great service. Staff are friendly and the location is close to good restaurants. Would definitely do this again. Hotel restaurants tend to be a bit pricey. Security was excellent with key card access in the elevators.

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Thank Betty H
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Betty H Thank you very much for sharing your review of Hilton Auckland on TripAdvisor. I am pleased you enjoyed the experience of staying 300m out to sea and being surrounded by the stunning Waitemata Harbour. It was our pleasure to be of service to you and ensure that your stay was a memorable one. We look forward to...

Asheville, North Carolina
Reviewed 31 January 2016

I stayed here for three nights in late January. The hotel is perfectly situated near to the quay where you can catch ferries to the various islands, explore downtown, or easily get to various city dining venues. The views are spectacular. Although a couple of cruise ships did dock next to the hotel and limited the view while they were...

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Thank SusaDogue
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear SusaDogue Thank you for sharing a review on TripAdvisor and we are pleased you enjoyed your time with us. The Princes Wharf location certainly is a majestic waterfront vantage point, convenient when exploring the city either by day or during the evening. We appreciate your feedback and look forward to seeing you back on future travels should you be...

Reviewed 30 January 2016

Stayed 3 days here, fabulous location right on water. Views really what this hotel is about. We were upgraded to a corner suite, 504. Balcony right over harbour. Bathroom fixtures, and no hi definitely TV should be upgraded but you have the views. Fish restaurant excellent, very different meal, farm to table. Worth the money. Staff helpful, accommodating. Breakfast also...

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Thank audreygail
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear audreygail Thank you for choosing to stay at Hilton Auckland on recent travels to the ‘City of Sails’ and for posting a review on TripAdvisor. The team and I are delighted that you enjoyed the hotel and its spectacular waterfront location. I am glad you enjoyed the hotel’s facilities and your dining experience in FISH. Should future travels bring...

Maidenhead, United Kingdom
Reviewed 27 January 2016 via mobile

This was our third stay and eight years ago the rooms were smart and although small, well appointed. However now the furniture is looking tired and we found our wardrobe a struggle to open. We stayed in both the basic and room with harbour view. Both are the same size and furnished identically . You pay more for the harbour...

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Thank Jmahg
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Jmahg Thank you for sharing a review on TripAdvisor following your recent stay at Hilton Auckland on Princes Wharf. We appreciate your feedback and I am glad to note that the team took good care of you. FISH restaurant certainly does boast a great vantage point to indulge in the harbour views over breakfast and I am glad you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Auckland sits on the iconic Princes Wharf 300 meters out into the Waitemata Harbour. Enjoy views over the city or past the harbour to the Hauraki Gulf. Take a trip from the nearby Ferry terminal or enjoy the fun at the nearby Viaduct or Britomart precincts. Whether for business or leisure, Hilton Auckland is ideally located on the vibrant Auckland waterfront. ... more   less 

Additional Information about Hilton Auckland

Address: 147 Quay Street | Princes Wharf, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $316 - $1,023 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Auckland 5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Agoda, Travelocity, Hotels.com and Jetsetter so you can book your Hilton Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Auckland Hotel Auckland Central
Auckland Hilton
Hilton Auckland New Zealand
Hotel Style:
#5 Luxury Hotel in Auckland
#7 Business Hotel in Auckland
#8 Family Hotel in Auckland
#9 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Auckland staff and other travellers.
17 questions
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San Francisco, California
7 months ago
Abu Dhabi, United Arab Emirates
over a year ago
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over a year ago
3 months ago

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Questions? Get answers from Hilton Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a City view can get blocked by cruise ships.”
 of 5 bubbles DavidandRex, 21 Jan 2017 | Read review
“Harbour view”
 of 5 bubbles elizabetht286, 19 Jan 2017 | Read review
“higher up the better...7th floor fantastic.”
 of 5 bubbles 446julianw, 18 Jan 2017 | Read review
“Get a room with a harbour view. Otherwise you're looking at other peoples' apartment.”
 of 5 bubbles 225katerinav, 12 Jan 2017 | Read review
“Choose Deluxe Plus room or Bow suites”
 of 5 bubbles 863bennyb, 9 Jan 2017 | Read review
5 of 5