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Hilton Auckland

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Hilton Auckland
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2,001 Reviews from our TripAdvisor Community

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Showing 1,856: English reviews
Richardson, Texas
Reviewed 5 January 2016

Had a wonderful stay at this property which is located at the end of the pier, with a great view of the harbour and cruise/cargo/ferry ships. Spacious room with a balcony and comfortable bed. Only negative aspect to the room was that the curtains let in lots of light in the mornings. If you are coming in from the airport...

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Helpful?
Thank Grant B
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Grant B Thank you for taking the time to post a TripAdvisor review following your recent stay at Hilton Auckland. We appreciate your feedback. I am pleased you enjoyed the waterfront location on Princes Wharf, all served with spectacular views of Auckland’s Waitemata Harbour. The team and I wish you a very Happy 2016 and hope to have another...

London, United Kingdom
Reviewed 4 January 2016

Its not the prettiest of hotels but is a very modern building right on the harbour. The staff are extremely attentive although be warned with the concierge as we weren't given accurate information. We did the ferry trip over to Wahikee and were put on a wine tasting tour. We weren't told that by concierge as neither my husband or...

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Helpful?
Thank Dawn L
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Dawn L Thank you for sharing a review on TripAdvisor; we appreciate your feedback. I do apologize for any inconvenience with your tour on Waiheke Island; your comments are duly noted and have been shared with the Concierge Team. I am glad you enjoyed your time at the hotel and were able to explore some of the city’s delights,...

London, United Kingdom
Reviewed 4 January 2016

Having arrived at the airport we had booked two nights here to recover from jet lag. The hotel was great, breakfast on the terrace watching all the activity on the water. Good choice of food too. Perfect location for the city centre, train and boat trips.

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Thank 55skippy95
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear 55skippy95 Best wishes for 2016 and many thanks for sharing a review on TripAdvisor. We are delighted you enjoyed the hotel’s waterfront location and were able to relax following your long flight. I hope to have another opportunity to welcome you back on future travels should you be returning to Auckland, the ‘City of Sails’. Kind regards, Roger.

Reviewed 4 January 2016 via mobile

This Hilton was absolutely spectacular. The view of the harbor from my room and the lovely seating area outside were just what I needed when I arrived early from Los Angeles. Morning buffet breakfast was sumptuous and everyone in the hotel seemed intent on making it a good experience for guests.

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Helpful?
Thank j.c. G
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear j.c. G Thank you very much for sharing your complimentary review on TripAdvisor. I am delighted you took the time to relax in the hotel and enjoy the splendour of Auckland’s Waitemata Harbour. It was great to have you with us and our very best wishes for a Happy & Prosperous 2016. Kind regards, Roger.

Davistown, Australia
Reviewed 4 January 2016

Great hotel in perfect location,quality service and close to restaurants,walking distance to Auckland city shops and Ferry terminal for day trips The staff were polite and friendly and very helpful. Would recommend a harbour view room

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank fjp4941
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear fjp4941 Thank you for recommending Hilton Auckland on TripAdvisor. We welcome your feedback and delighted to note that you had a great stay with us. We are pleased the waterfront location met with your expectation and we hope to see you back on future travels. Best wishes for a Happy 2016. Kind regards, Roger.

Melbourne, Australia
Reviewed 3 January 2016

I have stayed here many times and I love the hotel. I always get the harbour view room. The restaurant Fish is great for breakfast and Dinner. Belini is great for cocktails and snacks. The hotel is also surrounded by other fantastic restaurants on the pier.

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Thank Rosscolad
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Rosscolad Many thanks for taking the time to post a review on TripAdvisor; we appreciate your comments. The hotel certainly does boast a unique waterfront location alongside the Waitemata Harbour, whilst being in such close proximity to many of the CBD’s desirable destinations. I am glad that you feel at home with us during your stays and are able...

Shanghai
Reviewed 3 January 2016

The hotel is located on the waterfront adjacent to a large # of restaurants and bars. Very convenient to go out and get a drink or dinner. Ferry terminal is also nearby. Our room faced the waterfront and was quite large. No executive lounge, but did get free breakfast, which had a good variety of food (hot and cold) including...

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Thank LiangShanBo
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear LiangShanBo Thank you for sharing on TripAdvisor and it was our pleasure to welcome you as a Hilton HHonors traveller. I am glad you enjoyed your time with us and that your stay appears to have met your expectation on this occasion. Best wishes for 2016 and I hope to see you back on future travels. Kind regards, Roger.

Auckland
Reviewed 1 January 2016

Had a wonderful time. Great views of the harbour and the ferries coming and going. Had room service so we could keep the view while eating. The Bar was a great place to welcome in the New Year. Special pluses for Arthur.

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Thank cricketfanBB
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear cricketfanBB Many thanks for checking into TripAdvisor and posting your review on Hilton Auckland. I am delighted to note that you had a great time with us over New Year’s enjoying the ambience of the hotel, all served with spectacular harbour views! My best wishes for 2016 and we hope to welcome you back on future travels. Kind regards,...

Reviewed 1 January 2016 via mobile

We had reason to visit recently for business and as I had my wife with me I asked for a special room. Wow did we get that! The rooms are well appointed, it is conveniently located with a great bar for drinks before or after you go out. Altogether great service in every part of the hotel and the concierge...

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Thank GAP502
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear GAP502 Thank you posting your complimentary review on TripAdvisor. I am pleased to note that the team looked after you well and that you had a chance to explore some of Auckland’s delights. We look forward to welcoming you back in the future should you return to the ‘City of Sails’! Best wishes for a Happy & Healthy 2016....

Perth, Australia
Reviewed 30 December 2015

Well located with high quality expected of a premium international hotel chain. Location was excellent, however a 3000 passenger cruise ship outside my window on Christmas day was an unexpected disappointment.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Kim D
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Kim D Thank you for sharing a review on TripAdvisor and I am glad you enjoyed your time at Hilton Auckland enjoying the splendour of the city’s Waitemata Harbour. I do apologise for the cruise ship moored beside the hotel on Christmas Day outside your window. We certainly do endeavour to inform our guests at the time of booking...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Auckland sits on the iconic Princes Wharf 300 meters out into the Waitemata Harbour. Enjoy views over the city or past the harbour to the Hauraki Gulf. Take a trip from the nearby Ferry terminal or enjoy the fun at the nearby Viaduct or Britomart precincts. Whether for business or leisure, Hilton Auckland is ideally located on the vibrant Auckland waterfront. ... more   less 

Additional Information about Hilton Auckland

Address: 147 Quay Street | Princes Wharf, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $314 - $1,025 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Auckland 5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Hotels.com, Travelocity, Agoda and Jetsetter so you can book your Hilton Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Auckland Hotel Auckland Central
Auckland Hilton
Hilton Auckland New Zealand
Hotel Style:
#5 Luxury Hotel in Auckland
#7 Business Hotel in Auckland
#8 Family Hotel in Auckland
#9 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Auckland staff and other travellers.
17 questions
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San Francisco, California
7 months ago
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over a year ago
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over a year ago
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Questions? Get answers from Hilton Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a City view can get blocked by cruise ships.”
 of 5 bubbles DavidandRex, 21 Jan 2017 | Read review
“Harbour view”
 of 5 bubbles elizabetht286, 19 Jan 2017 | Read review
“higher up the better...7th floor fantastic.”
 of 5 bubbles 446julianw, 18 Jan 2017 | Read review
“Get a room with a harbour view. Otherwise you're looking at other peoples' apartment.”
 of 5 bubbles 225katerinav, 12 Jan 2017 | Read review
“Choose Deluxe Plus room or Bow suites”
 of 5 bubbles 863bennyb, 9 Jan 2017 | Read review
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