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Hilton Auckland

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Hilton Auckland
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2,045 Reviews from our TripAdvisor Community

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Showing 1,894: English reviews
Victoria, Australia
Reviewed 23 January 2016

We arrived in Auckland very early in the morning, and after a few stops, decided to try our luck with an early check in. We were pleasantly surprised that we were able to and were also given a choice of which floor our room was to be on. The rooms are a little on the small side, but very comfortable....

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1Thank goslats
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear goslats Thank you for sharing a review on TripAdvisor; we are pleased to note that your stay with us was memorable. I am delighted you enjoyed the hotel’s unique waterfront location, whilst being in such close proximity to many delights of the city. We look forward to welcoming you back on future travels, should you be returning to the...

north carolina
Reviewed 23 January 2016

This is a perfect hotel to stay at the night before or after a cruise. We recently stayed here before a cruise and were very pleased that it is nearly directly connected to the terminal for cruise ships. It has recently been remodeled and the rooms are quite nicely done, comfortable and quiet with quite large bathrooms. It is close...

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Thank anonymoussfh
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear anonymoussfh Thank you for choosing to stay at Hilton Auckland prior to your cruise ship holiday. I am glad your stay was a memorable one, with such ease of transferring directly onto your ship. The hotel certainly does feature a unique waterfront location on Princes Wharf, especially when dining in FISH restaurant or enjoying a refreshing drink in Ballini...

London, England, United Kingdom
Reviewed 23 January 2016

A newly built white edifice with the evocational topology of a cruise ship. All you would expect of a well run high quality chain, including that impersonality which inevitably comes with size. Great food, polite staff, clean rooms and one of the best locations in Auckland, get the right room (we had the large bay suite with bow balcony 270...

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Thank Andrew C
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Andrew C Thank you for choosing to stay at Hilton Auckland and for posting a review on TripAdvisor. I am delighted you enjoyed the experience of the hotel’s unique waterfront location enjoying magnificent views over Waitemata Harbour. It was a pleasure having you with us and we look forward to welcoming you back in the future. Kind regards, Roger.

Sydney, Australia
Reviewed 22 January 2016

My husband and I stayed at the Hilton Auckland from December 28 2015 - January 1 2016. It is a fabulous location, easy walk to many great restaurants and sights. The room we had was with Ocean View and when you have the view it is amazing. Sadly we found many things lacking - which could have been due to...

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Helpful?
Thank TDS1960
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear TDS1960 Thank you for sharing on TripAdvisor. We appreciate your feedback and always take the time to review our guest comments with the team. I do apologize that you experienced some inconsistencies at the hotel. We strive to offer a memorable experience for our valued guests. I am sorry to note that you found the property to be a...

Brisbane, Australia
Reviewed 22 January 2016

I enjoyed my night here and my late night swim in the glass pool. Breakfast was lovely as was my room. Huge bed and water views. I did get valet and found my car to be left out by the seawater and hot sun whilst I as there, I assumed undercover parking.

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Thank Lissf1976
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Liss1976 Thank you for taking the time to post a review on TripAdvisor. I am glad to read that you enjoyed the ambience of our waterfront hotel on Princes Wharf, and that you took the time to relax amidst the splendour of Auckland’s Waitemata Harbour. We hope to have another opportunity to welcome you back on future travels. Kind...

London
Reviewed 21 January 2016

Ok, a chain hotel with many of the positives and negatives that such hotels embody but the view from the Bow Suite was worth all negatives - get room service, sit on the balcony, the finest view on Auckland harbour and just savour

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Thank RARoberts1958
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear RARoberts1958 Thank you for posting a review on TripAdvisor. I am delighted you had a great experience at Hilton Auckland enjoying the harbour splendour in one of our spectacular Bow Suites. We welcome your feedback and hope to see you again the next time you travel to the ‘City of Sails’. Kind regards, Roger.

Singapore, Singapore
Reviewed 20 January 2016 via mobile

If you are looking for a business hotel that's massively convinent, Hilton it is! Located by the quay front, it is just minutes away from the harbour that offers ferry rides to rest of the tourist attractions, just 20-30mins ferry ride to waiheke island. The rooms are decent, nothing fancy but clean. There is also an outdoor lap pool at...

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Thank Mabes_Chesh
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Mabes_Chesh Thank you for sharing a review on TripAdvisor and we are pleased you enjoyed your stay at our waterfront hotel. The location certainly does boast a picturesque setting amidst Auckland’s Waitemata Harbour, along with being in such close proximity to the hub of the city’s CBD and entertainment precinct. Thank you for recommending Hilton Auckland on TripAdvisor and...

Evanston, IL
Reviewed 18 January 2016

I was in a King Hilton Guestroom. Room size was decent with a nicely sized bathroom complete with bath tub. Couldn't get a harbor view room because they were blocked by cruise ships. Cruise ships could be noisy when they come in port and when about to leave. The breakfast was good with nice smoked salmon. Only complaint is extra...

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Thank 2,441,047
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear 2441047 Thank you for sharing your review on TripAdvisor. I am pleased that you enjoyed your stay at our waterfront hotel on Princes Wharf, surrounded by the Waitemata Harbour. We hope we may have another opportunity to welcome you back to the ‘City of Sails’ on future travels. Kind regards, Roger.

Reviewed 17 January 2016 via mobile

Our room had a great view with a balcony looking out over the most beautful water. It's close to the down town. Great resturants and shopping! And very close to catch all ferrys. All the staff kind and would help you in things you need ! Would like for it to have a lounge for the card members and a...

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Thank Judy P
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Judy P Thank you for taking the time to write a review on TripAdvisor following your recent stay at Hilton Auckland. We appreciate your feedback and delighted that you enjoyed your time with us. The hotel’s stunning waterfront location certainly does ensure you are able to maximise your daily activities in and around the city! We hope to have...

Auckland Region, New Zealand
Reviewed 16 January 2016

We lucked out by getting a harbourside room with windows on two sides and a wraparound balcony, giving us both water and city outlook. Nice. It's Room 723 if you want to request it. Enjoyed watching the ferries scooting back and forth. Was rather hoping a big cruise ship might turn up too, to tie up at the wharf on...

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Thank Lindsey D
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Lindsey D Thank you for sharing on TripAdvisor advising that you enjoyed your stay in the ‘City of Sails’, taking the time to explore some of the local sight-seeing delights in and around the hotel; starting the day with a great breakfast in FISH and relaxing with a good cocktail in Bellini Bar at the end of the day....

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Auckland sits on the iconic Princes Wharf 300 meters out into the Waitemata Harbour. Enjoy views over the city or past the harbour to the Hauraki Gulf. Take a trip from the nearby Ferry terminal or enjoy the fun at the nearby Viaduct or Britomart precincts. Whether for business or leisure, Hilton Auckland is ideally located on the vibrant Auckland waterfront. ... more   less 

Additional Information about Hilton Auckland

Address: 147 Quay Street | Princes Wharf, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $312 - $1,009 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Auckland 5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Orbitz, Agoda, Travelocity, Hotels.com and Jetsetter so you can book your Hilton Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Auckland Hotel Auckland Central
Auckland Hilton
Hilton Auckland New Zealand
Hotel Style:
#5 Luxury Hotel in Auckland
#7 Business Hotel in Auckland
#8 Family Hotel in Auckland
#9 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Auckland staff and other travellers.
17 questions
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San Francisco, California
8 months ago
Abu Dhabi, United Arab Emirates
over a year ago
Scotia, New York
over a year ago
4 months ago

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Questions? Get answers from Hilton Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbour views if available and a cruise ship is not in dock.”
 of 5 bubbles CandE_Evans, 22 Feb 2017 | Read review
“Don't stay here”
 of 5 bubbles Lito51855, 16 Feb 2017 | Read review
“You will want to have a harbour-view room.”
 of 5 bubbles DavidL549, 14 Feb 2017 | Read review
“They are all great. Eastern side for morning sun and Western side for afternoon sun.”
 of 5 bubbles davidsO5464RW, 14 Feb 2017 | Read review
“Harbour View is the best --allows most light in the room w/great city views.”
  • Bath had separate tub.
  • Spacious patio area looking out onto Harbour.
  • Bedroom looking out onto outdoor patio.
  • The colors of the sky & water, not to mention the skyline, always changed here. Beautiful!
  • Minibar, closet, storage space.
  • Bath had stand-alone shower; small but sufficient.
 of 5 bubbles Michael_K_SNJ, 13 Feb 2017 | Read review
5 of 5