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Grand Millennium Auckland

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#13 of 68 Hotels in Auckland
Certificate of Excellence
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1 room 2 adults 0 children
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Grand Millennium Auckland
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4,053 Reviews from our TripAdvisor Community

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Showing 3,774: English reviews
Melbourne, Australia
Reviewed 2 weeks ago via mobile

Drove in to see 7 staff at the concierge desk but not one came to greet us or get our bags. Went to the desk to check in with the polite staff member who told us to go to level 12 for the club drinks and food at 5pm only to find out after 5 that it was on level...

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Helpful?
Thank Chantys2013
Ivona_GMA, Guest Relations Manager at Grand Millennium Auckland, responded to this review

Dear Chantys2013, Thank you for sharing a review about your stay at the Grand Millennium Auckland. We are disappointed to read about your experience and we sincerely apologise for the inconsistency in services you received and the inconvenience caused. The issues you experienced are not common for us, and we do hope you will be willing to give us another...

Reviewed 2 weeks ago via mobile

We went for 3 nights over there the hotel as very welcoming ,the staff was very friendly, the rooms were very nice the hotel has a perfect location. It is a few minute walk to Queen Street and it is a very lively hotel..unfortunately the Japanese restaurant in the hotel was closed so I cannot say anything about it.. otherwise...

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Helpful?
Thank Vivaan L
Ivona_GMA, Guest Relations Manager at Grand Millennium Auckland, responded to this review

Dear Vivaan L, Thank you for taking the time to provide feedback regarding your stay at the Grand Millennium Auckland. I am glad that the service was great and that you enjoyed our spacious room as well. On behalf of the team here at the hotel, we look forward to welcoming you back. Kind regards, Ivona

Sydney, Australia
Reviewed 2 weeks ago

Very cold service at check in - very impersonal. Told to wait - room not ready. Had to wait three hours. Other guests were being allowed into their rooms - not sure what was happening. There were long queues . They have a very late check in time - 3pm. But even after 3pm guests were being told rooms were...

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4Thank Marty M
Newcastle
Reviewed 3 weeks ago

We stayed here as a family of 3 for 2 nights before our flight back to England on Christmas day. We had a lot of luggage due to relocating back to the UK and the concierge were absolutely excellent with helping with suitcases. The hotel is in a great location, right next to Queen street. The room was extremely comfortable...

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2Thank Roses2402
Ivona_GMA, Guest Relations Manager at Grand Millennium Auckland, responded to this review

Dear Roses2402, Thank you for taking the time to provide a feedback about your recent stay at the Grand Millennium Auckland. It is always a pleasure to read such lovely comments about our Hotel and we are delighted that you enjoyed your stay with us. These comments are shared with our entire team and we look forward to welcoming you...

London, United Kingdom
Reviewed 3 weeks ago via mobile

Great location, minutes walk from the high street. Stayed there for 2 nights, very welcoming staff, very attentive and even gave us a congratulations gift and signed card for our honeymoon stay. As we stayed during the Xmas period, we enquired about shops opening hours, their front desk staff was extremely helpful and even called up the shop to enquire...

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Helpful?
Thank Sesame_lobster
Ivona_GMA, Guest Relations Manager at Grand Millennium Auckland, responded to this review

Dear Sesame_lobster, Thank you for sharing a review about your recent stay at the Grand Millennium Auckland. It was a pleasure to have you stay with us during your honeymoon. It is great to read you received a warm welcome from the team and you were provided with friendly and helpful service. We will ensure that your compliments are passed...

Reviewed 4 weeks ago

Visiting from Sydney, Australia. Stayed 3 nights and can totally recommend the Grand Millenium. We arrived a little early but room access was not a problem. Check in was easy. We were shown to our room and were a little disappointed to find 90 percent of the view was obstructed by an adjoining part of the hotel. A pleasant chat...

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Thank Shane K
Reviewed 4 weeks ago

Check-in: The procedure was smooth. We arrived a little early and were told that the rooms would be ready at 3pm. However, we were given access only at about 3:40pm and even then to only one of the rooms. This could have been avoided. This was also smoothed over with complimentary drinks! :) Room & Amenities: The room was quite...

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Thank Sandhya V
Reviewed 4 weeks ago via mobile

We were looking for somewhere to stay 2 nights after our cruise that ended in Auckland. We wanted a club room as we have canapé and drinks at night and was a lovely way finish to our cruise. We found Auckland was expensive this time of year and this hotel offered the best deal for room, bed and breakfast and...

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1Thank Kezzathe
Auckland, New Zealand
Reviewed 4 weeks ago via mobile

This Hotels location is great. Reception team were professional and friendly. Aussie male receptionist made me feel right at home. Rooms were great and the restaurant staff were knowledgable . The only downfall was the concierge staff in the evening when I arrived ,seemed to be a hassle to ask for anything,but in the morning the chief concierge made up...

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1Thank jsuni
Hove, United Kingdom
Reviewed 4 weeks ago via mobile

Loved staying here. Paid £250 for three nights. Asked for a room on a high up floor and got one. Asked for a late check out, no problem. Nicely furnished room all very clean and modern. Great bathroom with a full bath. Used pool every day. Sauna too. Very convenient location too. Also very quiet. Can't recommend this hotel enough!

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Thank beninbrighton

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Katsura Japanese Cuisine
Katsura Japanese Cuisine
Cuisines: Japanese, Asian, Seafood, Sushi
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
New Zealand's largest hotel located in the heart of cosmopolitan and provides impeccable service and coupled with superb facilities, such as an indoor pool, saunas, gymnasium and award-winning restaurants and bars. The hotel features 452 elegantly appointed oversized guest rooms and suites that will ensure comfort and convenience. ... more   less 

Additional Information about Grand Millennium Auckland

Address: 71 Mayoral Drive | Cnr Vincent Street, Auckland 1010, New Zealand (Formerly Rendezvous Hotel Auckland)
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $189 - $475 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Millennium Auckland 4.5*
Number of rooms: 452
Reservation Options:
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Also Known As:
Auckland Rendezvous Hotel
Grand Millennium Auckland New Zealand
Hotel Style:
#8 Business Hotel in Auckland
#9 Family Hotel in Auckland
#12 Luxury Hotel in Auckland
#12 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Grand Millennium Auckland staff and other travellers.
42 questions
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Watford, United Kingdom
O.C. California
8 months ago
O.C. California

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Questions? Get answers from Grand Millennium Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nothing particular”
 of 5 bubbles Ushasivadas, 7 Jan 2017 | Read review
“You can check out at 12pm instead of the advertised 11am checkout time if you request it”
 of 5 bubbles MartyM848, 3 Jan 2017 | Read review
“Our room was very expensive due to the Cold Play concert!”
 of 5 bubbles shawncY8399PQ, 19 Dec 2016 | Read review
“Spent the extra few $$ and bag a Suite, you'll thank yourself.”
 of 5 bubbles chrishG483CG, 17 Dec 2016 | Read review
“Try and get one away from the road if you are a light sleeper”
 of 5 bubbles Birdman44, 6 Dec 2016 | Read review
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