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Copthorne Hotel Auckland City

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1 room 2 adults 0 children
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Copthorne Hotel Auckland City
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549 Reviews from our TripAdvisor Community

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Showing 515: English reviews
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Swansea Bay, United Kingdom
Reviewed 5 days ago NEW

Make sure this is the first hotel you stay at when arriving in New Zealand. This will ensure that most other hotels will shine in comparison. In fairness, most of the staff were friendly and helpful but they had to do battle, on a daily basis, with a tired infrastructure and disinterested management. First impressions provided an accurate picture of...

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Helpful?
Thank lewisdasafety
Bristol, United Kingdom
Reviewed 1 week ago via mobile

I visited here with my partner! We are absolutely disgusted! We woke up being bitten all through the night! We came in having an amazing time in NZ and have had to end our visit like this! My bites are oozing with puss and my partners are all red and itchy! Was told that it was going to be sorted...

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Helpful?
Thank travellerQAZ
Auckland, New Zealand
Reviewed 2 weeks ago via mobile

Over priced 3 star hotel. Ground floor decor hides the true nature of this dated hotel. Last minute booking due to trip & limited hotel selection in city. Room was small with tired furniture and fittings. Incredibly noisy air con and if you tried to sleep with balcony door open traffic noise was awful. Room door was ill-fitting and let...

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Helpful?
Thank EJTH
atlanta, ga
Reviewed 2 weeks ago

This is a really dated hotel. I can't even remember the last time I've stayed somewhere with a key (instead of swipe card, etc). The door sealed poorly so noise and light came through all night. The shower was filthy. The wi-fi is pricey, $3/50mb. Was one of the only places left in town and had to spend $270! Will...

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Thank tripper056
Sydney, Australia
Reviewed 2 weeks ago

Unfortunately this hotel is old and tired but is a short walk to the city centre, Sky Tower and the harbour restaurants. The rooms could definitely do with an update although the bed was comfortable. Disappointed we had to pay for parking in the hotel car park and the staff were helpful but not overly friendly.

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Thank jennymF9537JU
Bournemouth, United Kingdom
Reviewed 2 weeks ago via mobile

The rooms are clean and comfortable and the food at breakfast and supper was adequate. Our bathroom was basic but functional. The staff are polite and professional. The hotel public areas are a little old fashioned. This hotel is not in the best part of town but it's only a 20 minute walk into town centre. Great for 1 night.

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Thank LevinsonGedera
Melbourne, Australia
Reviewed 2 weeks ago via mobile

This hotel badly needs a refurbishment. My room has mouldy ceiling. Cupboards are badly stained. Wooden furniture are covered with burnt marks where guests have put hot cups. The shower is over bathtub but there is no safety handrails. Wardrobes are tiny. It is ok for an overnight stay but not longer than that.

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Thank Trang46
Dubai, United Arab Emirates
Reviewed 2 weeks ago

Stayed for one night at the end of a fabulous motor home experience and was sadly disappointed with what was an older tired property, room telephone not working and a very tired bathroom. Will not use this hotel again

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Helpful?
Thank vinnie972
Nuneaton
Reviewed 2 weeks ago

Room clean and well serviced, somewhat small and had no drawers, bathroom dated but clean and adequate. Rooms feel in need of an update. Staff were friendly and helpful. Had breakfast, adequate choice food it could have been hotter, service good Offered guest laundry but only one washer and dryer. Location a short walk into the city.

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Thank ChrsW
New Plymouth, New Zealand
Reviewed 3 weeks ago

I ladies on reception seemed flustered and not at all friendly even though it was quiet. The man on when I checked out was much better. I was told to order my food for dinner straight a way as a large group was comming in. I found that rude considering I was a paying guest. I ordered room service and...

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Helpful?
Thank Bronwyn H

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
High on what was once a beach side cliff, Copthorne Hotel Auckland City offers both city and seascape views. Each room has a balcony which offers spectacular views of the surroundings. Our hotel is in central Auckland and within easy walking distance of Queen Street and the main Central Business District with its wide range of shops, restaurants and bars. The hotel offers 110 spacious accommodation rooms that are thoughtfully crafted with all the essential room amenities. A $1.2 Million refurbishment in 2011 has seen the Copthorne Hotel Auckland City position itself high in the four star market. 2012 brings the remaining rooms refurbishment as well as flat screen televisions throughout the hotel. ... more   less 

Additional Information about Copthorne Hotel Auckland City

Address: 150 Anzac Avenue, Auckland 1150, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $133 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Auckland City 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Copthorne Hotel Auckland City New Zealand
Hotel Style:
#35 Luxury Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel Auckland City staff and other travellers.
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Perth, Australia
9 months ago
Las Vegas, Nevada
over a year ago
Michigan
over a year ago

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Questions? Get answers from Copthorne Hotel Auckland City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel”
 of 5 bubbles lewisdasafety, 19 Mar 2017 | Read review
“Ask for a mildew-free room”
  • Absolutely Disgusting Conditions
 of 5 bubbles tripper056, 7 Mar 2017 | Read review
“Stay elsewhere and if you particularly want to stay at a Copthorne Hotel use their quayside hotel.”
 of 5 bubbles goldlegoman, 13 Feb 2017 | Read review
“6th Floor Junior Suite!”
 of 5 bubbles AmieBNz, 11 Feb 2017 | Read review
“Family rooms small, not recommended”
 of 5 bubbles SusanT480, 20 Jan 2017 | Read review
5 of 5