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This is another one of many hotels that used to be respectable but have since fallen from grace.
Although hotel itself is clean and functional, everything else is far from elegant. Upon entering, you're greeted with disgruntled and foreign staff with slow service. The elevators...More
Very small room with an air conditioner that was so loud it kept us awake. Without air conditioner the room was too stuffy so there was no comfort at all.
A mistake was made with our booking, we were 3 adults and the bed for...More
Landed early in the morning, went straight to hotel as we had requested early check in (9am) after flight from UK. Room not ready, no apology. Had breakfast - very mediocre, had to keep asking for things like orange juice and cutlery. Dumped bags and...More
Stayed overnight for business trip. Reception was friendly and helpful with checkin. Checkout was a bit of a nightmare with a tour party trying to checkout at the same time and perhaps understaffed to cope. Had room service dinner which was good. Breakfast was OK....More
Had to ask for bare necessities, eg. soap, coffee, face cloth. Took all day to get the beds sorted for us. Didn't get check in until 5:00 pm. Staff not friendly. Slow with asked help. I left clothes in the closet and they didn't reply...More
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US$89 - US$178 (Based on Average Rates for a Standard Room)
#34 Luxury Hotel in Auckland
Non-Smoking Rooms ,
Number of rooms
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